HT201541: Update the software on your Mac
Learn about Update the software on your Mac
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Helpful answers
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Oct 30, 2013 10:23 AM in response to frederic1943by remm0hinad,This might seem like a dumb question but is ASMB016 the battery type I need?
Thanks for the quick reply & all your help
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Nov 1, 2013 5:37 AM in response to frederic1943by jc42,Can someone let me knof if my battery is the issue or if I need a new charger, or if it might be something else?
Battery Information:
Model Information:
Manufacturer: DP
Device name: ASMB016
Pack Lot Code: 0002
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0500
Cell Revision: 0200
Charge Information:
Charge remaining (mAh): 0
Fully charged: No
Charging: No
Full charge capacity (mAh): 3879
Health Information:
Cycle count: 178
Condition: Normal
Battery Installed: Yes
Amperage (mA): 370
Voltage (mV): 11308
I have a hard time getting it to charge with the charger connected. Once it does connect (light up) it charges slowly, but the charge lasted the normal length, and I have to tinker with it a lot to get the charger to light up. I am hoping that it is the charger, but could it be something else?
Thanks!
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Nov 9, 2013 8:48 AM in response to frederic1943by carmenfromprovidence,Hi. My battery was working fine (about 1hr of battery time after +- 2 years of use). One day it stopped working and I get the annoying "Not charging" message. Any help would be appreciated!
Heres the info I get about the battery:
Battery Information:
Model Information:
Serial Number: W0015QJBGBWZA
Manufacturer: SMP
Device name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0201
Hardware Revision: 000a
Cell Revision: 0158
Charge Information:
Charge remaining (mAh): 0
Fully charged: No
Charging: No
Full charge capacity (mAh): 0
Health Information:
Cycle count: 1389
Condition: Replace Now
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 11728
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x0085
Serial Number: 0x0035b9a0
Charging: No
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Nov 10, 2013 2:15 PM in response to carmenfromprovidenceby RaveOnBitches,RaveOnBitches
Nov 10, 2013 12:18 PM
Something happend with my mac....Its not charging and SMC doesnt help...Any ideas? It works on charger but every few mins gets to sleep mode...Im usin Mac Unibody..please help:/
Battery Information:
Model Information:
Serial Number: 9G0120SHFE1MA
Manufacturer: DP
Device name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0201
Hardware Revision: 0002
Cell Revision: 0158
Charge Information:
Charge remaining (mAh): 0
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 4751
Health Information:
Cycle count: 924
Condition: Normal
Battery Installed: Yes
Amperage (mA): -1057
Voltage (mV): 10401
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 21
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: No
Current Power Source: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 120
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: No
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 45
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x000a3688
Charging: Yes
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Nov 17, 2013 6:10 PM in response to zinachadby Rabalais,I just purchased a new factory battery for my Mac book...I am getting not charging...tried everything inclding cleaning contacts and a re-set. here is my info
Battery Information:
Model Information:
Manufacturer: DP
Device name: ASMB013
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0102
Hardware Revision: 0300
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 1434
Fully charged: No
Charging: No
Full charge capacity (mAh): 4950
Health Information:
Cycle count: 4
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 11273
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: No
Current Power Source: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 60
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x0056eed8
Charging: No
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Feb 6, 2014 2:05 AM in response to zinachadby Sillertiller,Hello
My Mcbooks tells me following...what seems to be the the problem?
Charge Information:
Charge Remaining (mAh): 232
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 5381
Health Information:
Cycle Count: 387
Condition: Normal
Battery Installed: Yes
Amperage (mA): -980
Voltage (mV): 10773
Thank you!
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Mar 4, 2014 9:22 AM in response to RaveOnBitchesby rigito,It is time to replace that battery, 924 cycles is past the life of that battery.
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Apr 7, 2014 3:44 PM in response to zinachadby trialsworld,Just Put a new battery in and reset the SMS but its still not charging. Im getting a green light on the power supply pin
Battery Information:
Charge Information:
Charge Remaining (mAh): 0
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 0
Health Information:
Cycle Count: 0
Battery Installed: No
Amperage (mA): 0
Voltage (mV): 0
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 57
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 57
Sleep on Power Button: Yes
Automatic Restart on Power Loss: No
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
PrioritizeNetworkReachabilityOverSleep: 0
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Sleep on Power Button: Yes
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
Charging: No
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Apr 15, 2014 8:06 PM in response to John Galtby loomis503,this is what my macbook say's does this as well mean i need a new battery? and i had got a loan on my mac, and the loan shop did not remove the battery for the 6 months it was there.... so i am guessing i need a new one...
Model Information:
Serial Number: D8**************LAZ
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 406
Hardware Revision: 2
Cell Revision: 158
Charge Information:
Charge Remaining (mAh): 0
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 1639
Health Information:
Cycle Count: 32
Condition: Replace Now
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 7592
<Edited by Host>
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Apr 22, 2014 5:50 AM in response to LewisGaby cward1789,So my charger wasnt working either! I try all kinds of things. I did like you guys did and prayed to Jesus, and it worked! I think that is the solution to the problem
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Apr 30, 2014 8:00 PM in response to zinachadby SeaBC,Hello Everyone,
I am having a problem with my 2009 Macbook Pro charging. A few weeks ago I plugged it into the charger after running it down to reserve battery power. It appeared to be charging, but then all of a sudden my clock reset and the computer crashed. I tried to reboot it but nothing happened. I have tried 3 different chargers on it, but all I get is a faint green light and even after hours it still won't boot up. I have tried replacing the battery, but still nothing happens.
Any Ideas? I am pretty desperate to get my computer back up and running before school finals.
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Jun 26, 2014 10:33 PM in response to frederic1943by Dwiteya,System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Automatic Restart on Power Loss: No
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 5
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Reduce Brightness: Yes
Standby Delay: 4200
Standby Enabled: 0
Can you help me too? I've plugged my charger in, but the green light is coming up and (obviously) my Mac isn't charging.
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Jul 22, 2014 9:45 PM in response to wibblewibblewibbleby Wax ,1 Corinthians 2:14 person without the Spirit does not accept the things that come from the Spirit of God but considers them foolishness, and cannot understand them because they are discerned only through the Spirit.
From a man of faith!
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Aug 16, 2014 9:02 AM in response to zinachadby bobbyaustria,Battery Information:
Model Information:
Serial Number: W00124L89D3BA
Manufacturer: SMP
Device name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0201
Hardware Revision: 000a
Cell Revision: 0158
Charge Information:
Charge remaining (mAh): 1143
Fully charged: No
Charging: No
Full charge capacity (mAh): 5080
Health Information:
Cycle count: 947
Condition: Normal
Battery Installed: Yes
Amperage (mA): -870
Voltage (mV): 11099