Sanjana92

Q: Iphoto help?

I've been looking at all the forums and trying to figure out what to do about this but I couldn't.

 

I recently updated my Mac Book Pro 13-Inch,Early 2011 laptop to mavericks

and my iphoto stopped functioning.

I de installed it completely thinking I could just re-install by using app store.

 

but this is what happened-Screen Shot 2013-10-31 at 12.43.44 am.png

 

 

I click on accept and enter my ID and password but it doesn't work. It just goes back to this screen.

 

 

 

Thanks for any help in advance xx

MacBook Pro, OS X Mavericks (10.9)

Posted on Oct 30, 2013 12:32 PM

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Q: Iphoto help?

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  • by sterling r,

    sterling r sterling r Nov 1, 2013 1:31 PM in response to Sanjana92
    Community Specialists
    Nov 1, 2013 1:31 PM in response to Sanjana92

    Hey there SanJana92,

     

    It sounds like you are going to the product page fro iPhoto and are unable to re install it from there. I would recommend signing into the Mac App store and then checking your Purchases, and downloading it from there instead with this article:

    Mac App Store: Finding your purchased apps

    http://support.apple.com/kb/HT4483

     

    Thank you for using Apple Support Communities.

    All the very best,

    Sterling

  • by Sanjana92,

    Sanjana92 Sanjana92 Nov 9, 2013 3:56 AM in response to sterling r
    Level 1 (0 points)
    Nov 9, 2013 3:56 AM in response to sterling r

    Sorry I replied this late,forgot to check.

     

    anyway I tried downloading it from purchases and this is what happened.

     

    1) I clicked accept

     

    Screen Shot 2013-11-09 at 5.25.08 pm.png

     

    2)After entering my password..

    Screen Shot 2013-11-09 at 5.16.16 pm.png

    This is what I meant,anytime I click on accept,from any part of the app store,it just goes back to that.

     

     

     

    What should I do?

    Take it to the repair store??