Currently Being ModeratedOct 30, 2013 7:10 PM (in response to sh00tingstars_)
They are correct you have to do a restore. Did you get an error message/code at all during restore?
- make sure itunes is up to date
- disable any security software just while you restore
- try another cable or usb port
- make sure you are connected usb directly into computer and not through a usb hub
- try a restore on another computer that has the latest version of iTunes
Currently Being ModeratedOct 31, 2013 5:27 AM (in response to sh00tingstars_)
- Also try DFU mode after try recovery mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Currently Being ModeratedNov 1, 2013 6:30 PM (in response to ios decipher)
I've tried all of that and nothing worked, the loading bar wouldn't move. So I went to the Apple store earlier and they tried restoring it too, the same thing happened. The loading bar wouldn't move so I made an appointment with the Genius Bar for tomorrow. What would happen if Apple couldn't get my iOS device to work?
Currently Being ModeratedNov 1, 2013 6:51 PM (in response to sh00tingstars_)
It would need to be replaced, whether or not you would be charged for this depends on if the device has any physical or liquid damage, unauthorised modifications and warranty coverage.