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iPhone 5 won't connect to iTunes for Windows--what now?

6569 Views 7 Replies Latest reply: Oct 31, 2013 1:14 PM by Arthur_P_Johnson RSS
Arthur_P_Johnson Level 1 Level 1 (5 points)
Currently Being Moderated
Oct 30, 2013 10:33 PM

I'm expecting a new iPhone 5s tomorrow, and have been trying to back up my iPhone 5 to iTunes so that I can directly restore the contents. However, iTunes won't even recognize my iPhone, or any of my other iDevices, for that matter.

 

My iPhone is running iOS7.0.3 and my PC has iTunes 11.1.2.32. I have tried various solutions posed elsewhere in these communities, including uninstalling and reinstalling iTunes, hard-resetting my phone, stopping and starting Apple Mobilke Device in services, all to no avail.

 

Anyone have any suggestions? THANKS SO MUCH! Arthur

iPhone 5, iOS 7.0.3

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