genadyfromrishon le zion

Q: Cannot Connect to the iBooks Store

Tried to reinstall but same problem:

2013-10-23 at 22.38 .png

Only me having this?

MacBook Air (13-inch Mid 2011), OS X Mavericks (10.9)

Posted on Oct 23, 2013 12:52 PM

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Q: Cannot Connect to the iBooks Store

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  • by genadyfromrishon le zion,

    genadyfromrishon le zion genadyfromrishon le zion Oct 23, 2013 12:52 PM in response to genadyfromrishon le zion
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    Oct 23, 2013 12:52 PM in response to genadyfromrishon le zion

    -

  • by genadyfromrishon le zion,

    genadyfromrishon le zion genadyfromrishon le zion Oct 23, 2013 9:23 PM in response to genadyfromrishon le zion
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    Oct 23, 2013 9:23 PM in response to genadyfromrishon le zion

    Found more info:

     

    10/24/13 7:21:25.384 AM bookstoreagent[32315]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9813)

  • by genadyfromrishon le zion,

    genadyfromrishon le zion genadyfromrishon le zion Oct 24, 2013 1:05 AM in response to genadyfromrishon le zion
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    Oct 24, 2013 1:05 AM in response to genadyfromrishon le zion

    Safari won't open paypal.com too


    10/24/13 10:46:52.689 AM com.apple.WebKit.Networking[410]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9802)

  • by Quenton33,

    Quenton33 Quenton33 Oct 24, 2013 11:49 AM in response to genadyfromrishon le zion
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    Oct 24, 2013 11:49 AM in response to genadyfromrishon le zion

    I have this same problem too. Running OS X Mavericks on MacPro Mid 2010. Anyone have a solution yet?

  • by iacas,

    iacas iacas Oct 25, 2013 12:41 PM in response to genadyfromrishon le zion
    Level 1 (14 points)
    Oct 25, 2013 12:41 PM in response to genadyfromrishon le zion

    I would imagine you can't load twitter.com either.

     

    I too am having this problem. I was unable to load Twitter.com, paypal.com, and now that I've checked, I cannot load the iBooks store either.

     

    http://nslog.com/2013/10/23/safari_70_not_loading_twittercom

     

    I've been detailing things there. I've tried many solutions. None have worked. It's not my installation of Safari or the OS, my network, or my computer itself - because a guest user on the same computer can load the sites just fine.

  • by soy_javito,

    soy_javito soy_javito Oct 26, 2013 6:55 AM in response to genadyfromrishon le zion
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    Oct 26, 2013 6:55 AM in response to genadyfromrishon le zion

    I have the same problem! Help

  • by iacas,

    iacas iacas Oct 27, 2013 9:15 AM in response to genadyfromrishon le zion
    Level 1 (14 points)
    Oct 27, 2013 9:15 AM in response to genadyfromrishon le zion

    10/27/2013 12:12:30.058 pm bookstoreagent[2612]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9813)

     

    I was getting one of these every second in the Console until I killed bookstoreagent.

  • by iacas,Solvedanswer

    iacas iacas Oct 31, 2013 5:48 AM in response to genadyfromrishon le zion
    Level 1 (14 points)
    Oct 31, 2013 5:48 AM in response to genadyfromrishon le zion

    Well, I solved the issue on my end. I can access the iBooks Store, PayPal.com, and Twitter.com.

     

    I don't know exactly what did it, but I opened Keychain Access and selected the "Certificates" on the left-hand bottom pane.

     

    From the top pane I selected the "login" keychain. I "Got Info" on all the certificates. Those that had "Always Trust" as the setting instead of "Use System Defaults" I RESET to "Use System Defaults." I had about four that were set to "Always Trust."

     

    I then selected "System Roots" from the top left panel and repeated the same process - Get Info, change to "Use System Defaults" if something else was selected.

     

    Safari didn't even require a restart. iBooks also worked instantly.

     

    I don't know what certificate was "damaged" or had the wrong settings; there were only about six or seven and many of them were for services that are entirely unrelated. But it works now.

  • by soy_javito,

    soy_javito soy_javito Oct 31, 2013 6:00 AM in response to iacas
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    Oct 31, 2013 6:00 AM in response to iacas

    Solved! Thanks!

  • by ethantslc,

    ethantslc ethantslc Oct 31, 2013 10:43 AM in response to soy_javito
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    Oct 31, 2013 10:43 AM in response to soy_javito

    I am also having this problem, but it seems to be related to a proxy server that we are required to access the internet through at my office. On an outside connection everything works fine. On the office network, iBookstore, PayPal and Google sites do not work. I am getting the kCFStreamErrorDomainSSL, -9802   error message in the console.

     

    What is strange is that through Chrome everything works just fine. So it has something to do with how Safari is interacting with the proxy and/or certificates. I tried to changes my trust settings as detailed above and that did not work.

  • by pavelfrompraha 6,

    pavelfrompraha 6 pavelfrompraha 6 Nov 8, 2013 12:43 PM in response to iacas
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    Nov 8, 2013 12:43 PM in response to iacas

    This resolved my iBooks -9813 issue too! It was definitely "VeriSign Class 3 Public Primary Certification Authority - G5" with "Alway trust" policy.

     

    Thanks!

  • by bengersfood,

    bengersfood bengersfood Nov 10, 2013 1:14 AM in response to genadyfromrishon le zion
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    Nov 10, 2013 1:14 AM in response to genadyfromrishon le zion

    I can find exactly the certificate that pavelfrompraha mentions, and it is set to "Always Trust".

     

    But I cannot reem to reset it to System Defaults. When I choose that option it has always reverted to "Always Trust" whenever I check again.

  • by bengersfood,

    bengersfood bengersfood Nov 10, 2013 2:54 AM in response to bengersfood
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    Nov 10, 2013 2:54 AM in response to bengersfood

    I carried on fiddling about in Keychain Access, and eventually just changing one of the settings in the above certificate, got the software to recogines that a change was being made. Bingo! The iBookstore immediatly asked for my Apple ID and all is well.

  • by rudlab,

    rudlab rudlab Nov 11, 2013 3:30 PM in response to bengersfood
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    Nov 11, 2013 3:30 PM in response to bengersfood

    I have exactly the same issue as describet by "bengersfoo", i.e.

     

    "I can find exactly the certificate that pavelfrompraha mentions, and it is set to "Always Trust".

     

    But I cannot reem to reset it to System Defaults. When I choose that option it has always reverted to "Always Trust" whenever I check again."

     

    It would be very helpful if someone could please explain how to make the "System Defaults" setting stick.

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