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OS X Mavericks (10.9): Why MS PowerPoint will not go into FULL screen mode?

14960 Views 27 Replies Latest reply: Jan 27, 2014 12:18 AM by Tiranto RSS
  • polarbreeze1 Level 1 Level 1 (0 points)

    I have the same problem with Mavericks and Powerpoint but it is not resolved with the latest ppt update - I have ppt 14.3 and the problem persists. It manifests itself in a two-display system and it depends on which display is carrying the dock. Presentation mode seems to work OK when the menu bar is on the large display but not when it is on the laptop display. Very annoying.

  • CynWorldTraveller Calculating status...

    Hi All

     

    I chose to double whammy myself and buy a brand new Macbook Air (yes, dead sexy) AND update to Mavericks - all before delivering a course where I needed Powerpoint to work!  The Powerpoint issues described were precisely those as noted.

     

    To fix the initial crashing when going into Presentation mode (dual displays) - updating Powerpoint / office 2011 via the Help, Check for Updates menu option worked.  I'm now at 14.3.8.  It's taken a few updates to bring me to that current release.

     

    I was still experiencing the situation that a bit of mouse activity on the external display would shutdown the presentation mode and bring up the editing window - and I couldn't get back into Presentation mode without restarting PP and reopening the presentation.

     

    The tip I just read from xzhang-mech regarding turning off the menu bar for the second display appears to have fixed the second issue.  I never had that feature / or had it enabled on my earlier Macair. 

     

    Ah, the joys of living on the leading edge ;-)

  • polarbreeze1 Level 1 Level 1 (0 points)

    Thanks for the tip but I have the latest Office update (ppt 14.3.8) and I still have the same problem.

  • polarbreeze1 Level 1 Level 1 (0 points)

    Ah, that sounds like ot might work. I noticed that it depends on which display is carrying the dock. Thanks for the tip.

  • Ermac210 Calculating status...

    1) Run any office program (Word, Excel, PowerPoint)

     

    2) At the top click on Help

     

    3) Next Click on Check for The Updates

     

    4) Let the update run through, and bam ISSUE RESOLVED!

     

    That worked for me, but I'm running 14.1 (110310) instead of 14.3.8.

    I don't know why the update was to 14.1 and not to 14.3.8 (maybe because I'm using Office in spanish?) but since I did the update the full screen mode works for me.

     

    Also I'm using dual monitor, and I tested it duplicating screen and with separate displays. Everything is ok to me (at least I can get the screen with the previews, timer, etc... and change between it and the main screen).

    There are some people running 14.3.8 without solution, I don't know what could be the difference between those two updates.

  • CynWorldTraveller Level 1 Level 1 (0 points)

    I'm wondering if the over emphasis on 4.1 v 4.3.8 is causing some grief for folks.  Different versions of Office for Mac (2011) due to language elements may indeed exist.

     

    I think 2 key activities have shown to work:

     

    1) Ensure your Office is updated to the latest version AVAILABLE to YOU.  This is easily accomplished via the Help, Check for Updates menu from inside any of the Office programs.

     

    2) Appreciate that with Mavericks, the enhanced screen sharing functionality can cause dramas with the Powerpoint Presenter View / Dual Display action.  Turning off the DOCK on external display has brought joy - I've been using the setup now all morning long and absolutely no more issues with the combination.

     

    Cheers,

    Cynthia

  • polarbreeze1 Level 1 Level 1 (0 points)

    Yes Cynthia I think you have hit the nail on the head...

  • Quetzali Madera Calculating status...

    (update 14.1.0)

    you can download here: http://www.microsoft.com/en-us/download/details.aspx?id=17198

     

    this update resolved my problem.

  • thecoyone Calculating status...

    Me too! The update resolved my problem. Should have looked here before I uninstalled Office. I thought if I uninstalled it would work again. Anyway thanks guys!

  • brianfromwaverly Calculating status...

    Like xzhang-mech, I had updated to MSW/PPT 14.3.8, and my laptop connected to a video projector did not run PPT presentations in the presentation mode correctly.  The behavior is confusing.  It ran for a couple of slides okay, but when I used my mouse to advance the presentation (I had been using the arrow keys), the ppt shut down and went to the desktop, and there was no menu bar.  If I clicked on the desktop, the presentation resumed, but then it would go back to the desktop when I moved the mouse.  Very strange.  Unclicking "Displays have separate spaces," as suggested by xzhang-mech seems to have fixed the problem.  Clearly it's a bug, but it's an easy one to work around.  This all happened during a classroom presentation, so my students had a good laugh at my confusion and annoyance.  Thank goodness for the Apple discussion forums!

  • Tiranto Calculating status...

    Hey All, Im having the same issue, only for me it crashes as soon as it boots, I also have Parallels installed with Windows 7 / Office 2010 windows installed only as a custom install to use Microsoft Access.

     

    For me any office app that opens, it comes up witht the splash screen to continue then crashes out with the below error messages.

     

    Anouther note I have used mac cleaner to remove and reinstall with the same issues right after install.

     

    Microsoft Error Reporting log version: 2.0

     

     

    Error Signature:

    Exception: EXC_BAD_ACCESS

    Date/Time: 2014-01-27 07:54:12 +0000

    Application Name: Microsoft Word

    Application Bundle ID: com.microsoft.Word

    Application Signature: MSWD

    Application Version: 14.2.0.120402

    Crashed Module Name: libobjc.A.dylib

    Crashed Module Version: unknown

    Crashed Module Offset: 0x000044a7

    Blame Module Name: WLMUser

    Blame Module Version: 14.3.9.131030

    Blame Module Offset: 0x00014c28

    Application LCID: 1033

    Extra app info: Reg=en Loc=0x0409

    Crashed thread: 0

     

     

     

     

    Thread 0 crashed:

     

     

    #  1  0x98e7c4a7 in _objc_msgSend + 0x00000017 (libobjc.A.dylib + 0x000044a7)

    #  2  0x93c79c05 in _CFBasicHashFindBucket + 0x00000995 (CoreFoundation + 0x0000ac05)

    #  3  0x93c79235 in _CFDictionaryGetValue + 0x00000065 (CoreFoundation + 0x0000a235)

    #  4  0x90b5ab61 in __GetHIViewWrapperParentForNode + 0x00000033 (AppKit + 0x00911b61)

    #  5  0x90280f61 in -[NSView(NSPrivateHLTBSupport) _boundToHIView] + 0x00000070 (AppKit + 0x00037f61)

    #  6  0x902807ec in -[NSView visibleRect] + 0x000000CF (AppKit + 0x000377ec)

    #  7  0x903cf19f in ___22-[NSView viewWillDraw]_block_invoke + 0x0000004D (AppKit + 0x0018619f)

    #  8  0x903cee53 in -[NSView viewWillDraw] + 0x00000406 (AppKit + 0x00185e53)

    #  9  0x903cda82 in -[NSView _sendViewWillDrawInRect:clipRootView:] + 0x0000052E (AppKit + 0x00184a82)

    # 10  0x90a7563e in -[NSView displayIfNeededInRectIgnoringOpacity:] + 0x000001C3 (AppKit + 0x0082c63e)

    # 11  0x90b5def7 in _HICocoaViewEventHandler + 0x00002333 (AppKit + 0x00914ef7)

    # 12  0x94f6eeb9 in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x001b4eb9)

    # 13  0x94dc264f in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000005AC (HIToolbox + 0x0000864f)

    # 14  0x94dc1968 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000182 (HIToolbox + 0x00007968)

    # 15  0x94dc17e0 in _SendEventToEventTargetWithOptions + 0x0000005E (HIToolbox + 0x000077e0)

    # 16  0x94ddb684 in HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 0x000001CA (HIToolbox + 0x00021684)

    # 17  0x94e9dfae in HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 0x00000310 (HIToolbox + 0x000e3fae)

    # 18  0x94e9e24a in HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 0x000005AC (HIToolbox + 0x000e424a)

    # 19  0x94e9e24a in HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 0x000005AC (HIToolbox + 0x000e424a)

    # 20  0x94e9e24a in HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 0x000005AC (HIToolbox + 0x000e424a)

    # 21  0x94e9e24a in HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 0x000005AC (HIToolbox + 0x000e424a)

    # 22  0x94e9e24a in HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 0x000005AC (HIToolbox + 0x000e424a)

    # 23  0x94e9e24a in HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 0x000005AC (HIToolbox + 0x000e424a)

    # 24  0x94e9e24a in HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 0x000005AC (HIToolbox + 0x000e424a)

    # 25  0x94e9d494 in HIView::DrawComposited(short, OpaqueGrafPtr*, __HIShape const*, unsigned long, HIView*, CGContext*) + 0x0000037A (HIToolbox + 0x000e3494)

    # 26  0x94e9d0ce in HIView::Draw(short, OpaqueGrafPtr*, unsigned long) + 0x00000054 (HIToolbox + 0x000e30ce)

    # 27  0x94e9d073 in HIView::Render(unsigned long, CGContext*) + 0x0000002D (HIToolbox + 0x000e3073)

    # 28  0x94dd9f7a in WindowData::PrepareForVisibility() + 0x000000B0 (HIToolbox + 0x0001ff7a)

    # 29  0x94dd8d67 in __ShowHideWindows + 0x00000163 (HIToolbox + 0x0001ed67)

    # 30  0x950a65a1 in _ShowWindow + 0x0000004F (HIToolbox + 0x002ec5a1)

    # 31  0x04cd3c28 in _AfxShowWindow + 0x000006F8 (WLMUser + 0x00014c28)

    # 32  0x04cd05b9 in _GetWindowRect + 0x00000FC7 (WLMUser + 0x000115b9)

    # 33  0x04ccee26 in _EndDeferWindowPos + 0x00000900 (WLMUser + 0x0000fe26)

    # 34  0x04cd37e1 in _AfxShowWindow + 0x000002B1 (WLMUser + 0x000147e1)

    # 35  0x001d6f04 in __mh_execute_header + 0x00146F04 (Microsoft Word + 0x00146f04)

    # 36  0x001c70b9 in __mh_execute_header + 0x001370B9 (Microsoft Word + 0x001370b9)

    # 37  0x001c6ecc in __mh_execute_header + 0x00136ECC (Microsoft Word + 0x00136ecc)

    # 38  0x000b9bad in __mh_execute_header + 0x00029BAD (Microsoft Word + 0x00029bad)

    # 39  0x00093375 in __mh_execute_header + 0x00003375 (Microsoft Word + 0x00003375)

    # 40  0x04d8dc85 in __WlmMain + 0x00000061 (WLMKernel + 0x00004c85)

    # 41  0x00092ac5 in __mh_execute_header + 0x00002AC5 (Microsoft Word + 0x00002ac5)

    # 42  0x00092a76 in __mh_execute_header + 0x00002A76 (Microsoft Word + 0x00002a76)

     

     

    X86 Thread State:

    eax: 0x7b5a85b0  ebx: 0x93c8e3ee  ecx: 0x90cf7396  edx:0x00000003

    edi: 0x7b795880  esi: 0xa10c71c4  ebp: 0xbff6bf18  esp:0xbff6bef8

      ss: 0x00000023  eip: 0x98e7c4a7   cs: 0x0000001b   ds:0x00000023

      es: 0x00000023   fs: 0x00000000   gs: 0x0000000f  eflags:0x00010202

     

     

     

     

    Thread 1:

     

     

    #  1  0x93331046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

    #  2  0x97756cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

     

     

    X86 Thread State:

    eax: 0x00100170  ebx: 0x00001103  ecx: 0xb0080f9c  edx:0x93331046

    edi: 0x97752c69  esi: 0xb0081000  ebp: 0xb0080fc8  esp:0xb0080f9c

      ss: 0x00000023  eip: 0x93331046   cs: 0x0000000b   ds:0x00000023

      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282

     

     

     

     

    Thread 2:

     

     

    #  1  0x93331992 in _kevent64 + 0x0000000A (libsystem_kernel.dylib + 0x00018992)

    #  2  0x99cec556 in __dispatch_mgr_init + 0x00000000 (libdispatch.dylib + 0x00003556)

     

     

    X86 Thread State:

    eax: 0x00000171  ebx: 0xb00926a0  ecx: 0xb009267c  edx:0x93331992

    edi: 0xb00926a0  esi: 0x99cec7dd  ebp: 0xb00926f8  esp:0xb009267c

      ss: 0x00000023  eip: 0x93331992   cs: 0x0000000b   ds:0x00000023

      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000286

     

     

     

     

    Thread 3:

     

     

    #  1  0x93331046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

    #  2  0x97756cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

     

     

    X86 Thread State:

    eax: 0x00100170  ebx: 0x00001207  ecx: 0xb0114f9c  edx:0x93331046

    edi: 0x97752c69  esi: 0xb0115000  ebp: 0xb0114fc8  esp:0xb0114f9c

      ss: 0x00000023  eip: 0x93331046   cs: 0x0000000b   ds:0x00000023

      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282

     

     

     

     

    Thread 4:

     

     

    #  1  0x93331046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

    #  2  0x97756cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

     

     

    X86 Thread State:

    eax: 0x00100170  ebx: 0x00001713  ecx: 0xb0196f9c  edx:0x93331046

    edi: 0x97752c69  esi: 0xb0197000  ebp: 0xb0196fc8  esp:0xb0196f9c

      ss: 0x00000023  eip: 0x93331046   cs: 0x0000000b   ds:0x00000023

      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282

     

     

     

     

    Thread 5:

     

     

    #  1  0x93330b76 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00017b76)

    #  2  0x99dbce66 in _sleep$UNIX2003 + 0x0000002D (libsystem_c.dylib + 0x0007be66)

    #  3  0x027c5992 in _MerpCreateSession + 0x00000B3F (merp + 0x00003992)

    #  4  0x027c505e in _MerpCreateSession + 0x0000020B (merp + 0x0000305e)

    #  5  0x027c4fe9 in _MerpCreateSession + 0x00000196 (merp + 0x00002fe9)

    #  6  0x027c6586 in _MerpCreateSession + 0x00001733 (merp + 0x00004586)

    #  7  0x977515fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)

    #  8  0x97751485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)

    #  9  0x97756cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)

     

     

    X86 Thread State:

    eax: 0x0000014e  ebx: 0xb0218ad8  ecx: 0xb0218a6c  edx:0x93330b76

    edi: 0x99dbcf8e  esi: 0xb0218ad0  ebp: 0xb0218ab8  esp:0xb0218a6c

      ss: 0x00000023  eip: 0x93330b76   cs: 0x0000000b   ds:0x00000023

      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246

     

     

     

     

    Thread 6:

     

     

    #  1  0x93331046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

    #  2  0x97756cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

     

     

    X86 Thread State:

    eax: 0x00100170  ebx: 0x00006e03  ecx: 0xb029af9c  edx:0x93331046

    edi: 0x97752c69  esi: 0xb029b000  ebp: 0xb029afc8  esp:0xb029af9c

      ss: 0x00000023  eip: 0x93331046   cs: 0x0000000b   ds:0x00000023

      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282

     

     

     

     

    Thread 7:

     

     

    #  1  0x93331046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

    #  2  0x97756cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

     

     

    X86 Thread State:

    eax: 0x00100170  ebx: 0x00007003  ecx: 0xb031cf9c  edx:0x93331046

    edi: 0x97752c69  esi: 0xb031d000  ebp: 0xb031cfc8  esp:0xb031cf9c

      ss: 0x00000023  eip: 0x93331046   cs: 0x0000000b   ds:0x00000023

      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282

     

     

     

     

    Thread 8:

     

     

    #  1  0x93330b76 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00017b76)

    #  2  0x97415641 in +[NSThread sleepForTimeInterval:] + 0x000000AA (Foundation + 0x0009a641)

    #  3  0x022b44d8 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c4d8)

    #  4  0x973e7f2e in -[NSThread main] + 0x0000002D (Foundation + 0x0006cf2e)

    #  5  0x973e7e86 in ___NSThread__main__ + 0x00000592 (Foundation + 0x0006ce86)

    #  6  0x977515fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)

    #  7  0x97751485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)

    #  8  0x97756cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)

     

     

    X86 Thread State:

    eax: 0x0000014e  ebx: 0xb039e4d8  ecx: 0xb039e43c  edx:0x93330b76

    edi: 0x99dbcf8e  esi: 0x00000000  ebp: 0xb039e488  esp:0xb039e43c

      ss: 0x00000023  eip: 0x93330b76   cs: 0x0000000b   ds:0x00000023

      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246

     

     

     

     

    Thread 9:

     

     

    #  1  0x93331046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

    #  2  0x97756cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

     

     

    X86 Thread State:

    eax: 0x00100170  ebx: 0x0000963f  ecx: 0xb0420f9c  edx:0x93331046

    edi: 0x97752c69  esi: 0xb0421000  ebp: 0xb0420fc8  esp:0xb0420f9c

      ss: 0x00000023  eip: 0x93331046   cs: 0x0000000b   ds:0x00000023

      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282

     

     

     

     

    Thread 10:

     

     

    #  1  0x93331046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

    #  2  0x97756cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

     

     

    X86 Thread State:

    eax: 0x00100170  ebx: 0x00009703  ecx: 0xb04a2f9c  edx:0x93331046

    edi: 0x97752c69  esi: 0xb04a3000  ebp: 0xb04a2fc8  esp:0xb04a2f9c

      ss: 0x00000023  eip: 0x93331046   cs: 0x0000000b   ds:0x00000023

      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282

     

     

     

     

    Loaded modules:

     

     

    0: Microsoft Word (14.2.0.120402 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word

    1: mbukernel (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel

    2: MicrosoftSetupUI (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI

    3: MicrosoftComponentPlugin (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin

    4: Netlib (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib

    5: MicrosoftOLE (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE

    6: MicrosoftOLEAutomation (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation

    7: merp (2.2.4.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp

    8: MSXML (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML

    9: MicrosoftOffice (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice

    10: OfficeArt (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt

    11: MicrosoftOleo (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo

    12: MicrosoftMathFont (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont

    13: MicrosoftChartPlugin (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin

    14: MicrosoftPTLS (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS

    15: MsgrLibClient (8.0.0.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient

    16: MBURibbon (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon

    17: MViewLib (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib

    18: WLMUser (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser

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    210: CoreData (481 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

    211: libz.1.dylib: /usr/lib/libz.1.dylib

    212: AppleVA (5.0.27 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

    213: libSystem.B.dylib: /usr/lib/libSystem.B.dylib

    214: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib

    215: Symbolication (129 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion

    216: QuickLookUI (622.3 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI

    217: Security (55471 Reg=English Loc=0x0000: /System/Library/Frameworks/Security.framework/Versions/A/Security

    218: liblangid.dylib: /usr/lib/liblangid.dylib

    219: XPCService (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService

    220: AppSandbox (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox

    221: OpenCL (2.3.57 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

    222: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib

    223: Help (46 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help

    224: CoreWiFi (200.21.1 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi

    225: libobjc.A.dylib: /usr/lib/libobjc.A.dylib

    226: Marco (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco

    227: libssl.0.9.8.dylib: /usr/lib/libssl.0.9.8.dylib

    228: libGIF.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

    229: IDSFoundation (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion

    230: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

    231: DictionaryServices (208 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices

    232: Accelerate (Accelerate 1.9 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

    233: CoreServices (59 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

    234: SecurityInterface (55047 Reg=English Loc=0x0000: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face

    235: libTIFF.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

    236: libsystem_notify.dylib: /usr/lib/system/libsystem_notify.dylib

    237: AudioToolbox (1.9 Reg=English Loc=0x0000: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

    238: ServiceManagement (2.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment

    239: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib

    240: Ink (207 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink

    241: MediaAccessibility (43 Reg=English Loc=0x0000: /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility

    242: InternetAccounts (210 Reg=en Loc=0x0000: /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts

    243: libiconv.2.dylib: /usr/lib/libiconv.2.dylib

    244: AppContainer (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r

    245: TrustEvaluationAgent (25 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent

    246: ScalableUserInterface (1 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface

    247: FaceCore (3.0.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore

    248: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib

    249: AppleSRP (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP

    250: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib

    251: libauto.dylib: /usr/lib/libauto.dylib

    252: AOSNotification (760.3 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication

    253: CoreUtils (190.4 Reg=en Loc=0x0000: /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils

    254: Apple80211 (900.47 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

    255: libc++.1.dylib: /usr/lib/libc++.1.dylib

    256: libCoreStorage.dylib: /usr/lib/libCoreStorage.dylib

    257: libdispatch.dylib: /usr/lib/system/libdispatch.dylib

    258: Sharing (132.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing

    259: SystemAdministration (1.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration

    260: libsystem_c.dylib: /usr/lib/system/libsystem_c.dylib

    261: libsystem_asl.dylib: /usr/lib/system/libsystem_asl.dylib

    262: libbsm.0.dylib: /usr/lib/libbsm.0.dylib

    263: ApplePushService (4.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService

    264: CoreAUC (6.22.08 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC

    265: CoreVideo (117.2 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

    266: QuickTime (2826.0.1 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

    267: IDS (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS

    268: IMCore (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore

    269: libcups.2.dylib: /usr/lib/libcups.2.dylib

    270: libquarantine.dylib: /usr/lib/system/libquarantine.dylib

    271: CommonAuth (2.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

    272: SecCodeWrapper (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper

    273: PrintCore (428 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore

    274: Cocoa (20 Reg=English Loc=0x0000: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

    275: libdyld.dylib: /usr/lib/system/libdyld.dylib

    276: AOSKit (176 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit

    277: CoreText: /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

    278: Backup (1.5.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup

    279: PDFKit (2.9 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

    280: libvDSP.dylib (vecLib 3.9 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib

    281: libAVFAudio.dylib: /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib

    282: NavigationServices (215 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices

    283: libLAPACK.dylib (vecLib 3.9 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib

    284: Heimdal (2.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

    285: DisplayServices (360.8.14 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices

    286: CoreMediaIO (4544 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO

    287: DiagnosticLogCollection (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection

    288: SpeechSynthesis (4.6.2 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis

    289: AppleSystemInfo (3.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo

    290: ImageCaptureCore (5.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re

    291: CarbonSound (4.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound

    292: libxml2.2.dylib: /usr/lib/libxml2.2.dylib

    293: liblaunch.dylib: /usr/lib/system/liblaunch.dylib

    294: Metadata (800.12.2 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata

    295: DiscRecording (8000.4.6 Reg=English Loc=0x0000: /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording

    296: libxslt.1.dylib: /usr/lib/libxslt.1.dylib

    297: DirectoryService (173.1.1 Reg=English Loc=0x0000: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce

    298: MediaToolbox (1273.29 Reg=English Loc=0x0000: /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox

    299: ViewBridge (46 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge

    300: libpam.2.dylib: /usr/lib/libpam.2.dylib

    301: libremovefile.dylib: /usr/lib/system/libremovefile.dylib

    302: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib

    303: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib

    304: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

    305: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib

     

     

    Operating System Information

    Operating System: Mac OS X 10.9.1 (Build 13B42)

    CPU: Intel Core Duo, Number: 8, Speed: 2147 MHz

    gestaltPhysicalRAMSizeInMegabytes err = 0, result = 16384 MB

    gestaltSystemVersion err = 0, result = 0x1091

    Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440

     

     

    Microsoft Application Information:

    Error Reporting UUID: C5469DC0-2B2E-43ED-94F9-5C830D1CBD67

    Time from launch: 0 hours, 0 minutes, 7 seconds

    Total errors on this client: 15

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