Patrick26L

Q: Loss Data of my external WD MyBook Studio Edition II (RAID 1) after upgrading !!! PLEASE HELP ME !!!

Hello,

 

after upgrading from OS X Mountain Lion to OS X Mavericks my external HDD "WD MyBook Studio Edition II" configured as RAID 1 with two 3 TB disks "WD30EFRX" connected with FireWire 800 was empty and renamed to "MyBook" --> ALL MY DATA ARE GONE

I lost all my photos and movies of my family and my kids from the last 20 years !!!

 

Are there any chances to get the data back?

 

Patrick

iMac, OS X Mavericks (10.9)

Posted on Nov 1, 2013 2:53 AM

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Q: Loss Data of my external WD MyBook Studio Edition II (RAID 1) after upgrading !!! PLEASE HELP ME !!!

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  • Helpful answers

  • by ds store,

    ds store ds store Nov 1, 2013 3:03 AM in response to Patrick26L
    Level 7 (30,395 points)
    Nov 1, 2013 3:03 AM in response to Patrick26L

    WD is aware of this issue and issued a email notice.

     

     

    You have a choice of two options, provided there is no encryption used.

     

    1: Take your hardware to a local PC/Mac tech that they specialize in data recovery, should be able to change things to make the RAID 1 into single drive(s).

     

    2: Install Data Rescue and run a pass, it ignores things and direct reads the bits for any signs of files it can recover, since RAID 1 is a mirror only, your files are complete. (unlike RAID 0)

     

    Data Rescue is free to download and run a pass to determine if it can recover files, but it's $99 to recover. They have excellent support.

     

     

    Read this

     

    Considering RAID 0 or RAID 1?

  • by Patrick26L,

    Patrick26L Patrick26L Nov 1, 2013 3:13 AM in response to ds store
    Level 1 (0 points)
    Nov 1, 2013 3:13 AM in response to ds store

    Hello,

    thanks for the quick answer.

    I will try out to run Data Rescue.

    Patrick

  • by André Vanasse1,

    André Vanasse1 André Vanasse1 Nov 6, 2013 10:39 AM in response to ds store
    Level 1 (0 points)
    Nov 6, 2013 10:39 AM in response to ds store

    Hi, my WD Studio II 3TB RAID 1 was erased too. Should I not take it apart and try to recuperate the data from only one of the drives and keep the other drive untouched, for safety? Any idea? TY