Q: IN APPLE STORE I WAS NOT ABLE TO UPDATE MY SOFTWARE AND THER IS ALWAYS AN ERROR 13 SHOWN WHILE UPDATING, IN APPLE STORE I WAS NOT ... IN APPLE STORE I WAS NOT ABLE TO UPDATE MY SOFTWARE AND THER IS ALWAYS AN ERROR 13 SHOWN WHILE UPDATING, IN APPLE STORE I WAS NOT ABLE TO UPDATE MY SOFTWARE AND THER IS ALWAYS AN ERROR 13 SHOWN WHILE UPDATING more
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Helpful answers
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Oct 28, 2013 9:31 PM in response to ashish72by Whizkid56222,There are several ways to fix this.
1.https://discussions.apple.com/docs/DOC-4133
2. delete ~/Library/Cookies/com.apple.appstore.plist
3.One way is to backup all your data, hold cmd r when booting, hit reinstall osx.
4.One way is to backup all your data, hold cmd r when booting, go disk utiltity and format your drive and install a fresh copy. and then install mavericks on top of that.
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Oct 29, 2013 8:12 PM in response to Whizkid56222by ashish72,I remove cache but still there is an error[13] while updating or downloading applications
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Oct 29, 2013 11:12 PM in response to ashish72by Whizkid56222,Did u try to delete ~/Library/Cookies/com.apple.appstore.plist yet?
Just an FIY, my first post are not steps, they are different ways of fixing the problem.
I.E.
Try #1. ->>Didnt work. Then Try #2. --> if that doesnt contact this post again. I will try to help you as much as I can before the need to reformat is considered.
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Nov 1, 2013 10:45 AM in response to Whizkid56222by ashish72,Im trying to delete:~/Library/caches/com.appstore.plist ,but as i click go ,message come folder can't be found.
Kindly suggest what to do.
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Nov 1, 2013 11:22 AM in response to ashish72by Whizkid56222,try this
- Quit the App Store, and then open the "Finder".
- On the "Finder" menu, click the "Go" to "Go to Folder".
- Type the "~/Library/Cookies" to open the "Cookies" folder.
- Delete the "com.apple.appstore.plist" file.
- Run the App Store again. If the error still exists, go to step 6.
- Type the "~/Library/Caches/com.apple.appstore" to open the "App Store" folder.
- Delete the "Cache.db" file.
- Relaunch the App Store, and then update the apps again.