1 2 Previous Next 19 Replies Latest reply: May 30, 2014 5:10 PM by TheiByte
rgvsean Level 1 Level 1 (0 points)

My iTunes will play all of the music I have, however, when I sync it to my phone, it completely skips out the part where it syncs the music. The music still shows on my phone, but when I press the track to play, it skips through all of the tracks really fast without playing anything. The only music that I can actually play are tracks that I have bought from iTunes. Does anyone know how I can fix this?


iPhone 4S, iOS 7.0.3
  • 1. Re: iTunes won't sync music.
    Hop13 Level 1 Level 1 (5 points)

    I have the same problem.  I just lost 14 gigs of music from my iphone 4s Ipod.

    Since the major update.   My music was fine yesterday, I synced because i put two new cd's onto my itunes, and I lost 14 gigs.   Like the topic creater says, the tracks are still on my iphone, but it just skips over them.

    I also have 14 gigs free space which I didn't have before. 

    *****, it just won't sync the music onto my phone again.  All my songs are in itunes but I can't get it to sycn on my 4S

  • 2. Re: iTunes won't sync music.
    rgvsean Level 1 Level 1 (0 points)

    Yeah same here, I had 4 gigs free before and now it says I have 14 gigs free.

  • 3. Re: iTunes won't sync music.
    Hop13 Level 1 Level 1 (5 points)

    I found a huge thread about it.  Some people have found things that work, others have not.

    Here's the link. 

     

    https://discussions.apple.com/thread/5324398?start=390&tstart=0

  • 4. Re: iTunes won't sync music.
    rgvsean Level 1 Level 1 (0 points)

    thanks a lot!

  • 5. Re: iTunes won't sync music.
    Hop13 Level 1 Level 1 (5 points)

    This is currently working for me.  I am now synching my 2400 songs woohoo.

     

     

     

    I figured it out!!! Or at least I figured out what worked for me... I took someone's advice on putting auto-lock to never and removing my passcode to make it easier on the syncing process. Didn't work, but I left those settings like that. Then I held the home button and power button together. The screen turns black, and you keep holding the buttons down together until the Apple logo appears on the screen (hard reset, no loss of data). Then I sync again, it said waiting for chagnes to be applied, and about ten seconds later it started to sync all of my songs. I still don't know whether or not the passcode has any effect, but I know that a hard reset did it for me. Hope all is well, and I hope this helps out and alleviates the problems of many!!!

     

    P.S. - It seems that a hard reset is fixing many problems assoicated with the iOS 7 update. A hard reset seems to be needed after the update.

     

    Message was edited by: Hop13

  • 6. Re: iTunes won't sync music.
    rgvsean Level 1 Level 1 (0 points)

    this doesn't work for me, i'll keep trying.

  • 7. Re: iTunes won't sync music.
    Coach Dave WPB Level 1 Level 1 (0 points)

    I have been frustrated with several issues:

    1) Smart Playlist not syncing correct (not matching iTunes library)

    2) Songs staying on my iPhone and iPad that should be coming off.  Songs that should be going on not.

    3) iPhone and iPad filled with OTHER (amber) taking up space on the phone/pad.

    4) iPhone and iPad continually getting stuck on last Step during syncing.

    5) Neither would Restore.  Get stuck on last step of download and then give a timed-out error.

     

    Here's what I did and it seems to have worked.

    By the way, I have had no problems with my iPod Classic.

    To fix:

    1) Make sure you sync and back up your iPhone/iPad (even though it's not been fully correct).

    2) Make sure you back up to iClould (this is key).  If you don't use iCloud, sign up.  It's free.  Otherwise you will lose all that is saved to your device.  I did lose some photos, so email yourself any that you just would cry if you lost).

    3) I have my device checked with SYNC THIS DEVICE...OVER WI-FI (although I don't think it has any affect on these steps).

    4) Go to SETTINGS>GENERAL>RESET>ERASE ALL CONTENT AND SETTINGS

    5) It'll make sure you really want to do this and you will have to enter any password on the device.

    6) It takes a few seconds to clear.  It'll then reset.

    7) Follow instructions on the device (same ones you did when you first got it).  During set-up, turn iCloud on with Apple ID.  Once you go through the set-up, the device should have some Apps that come free and it should have no content.

    8) Connect to your iMac (not sure if this will work with a PC, but should). 

    9) Set up as new device (I did not want to restore from what I had because I didn't want to put back the same problems). 

    10) Select the Apps, Music, Podcasts, Photos, etc that you want on your iPhone/iPad.  This step takes time because you will have to arrange the apps on the page you want and reselect the items you want on the device.

    11) Sync/Apply.  This will take some time if you have a lot of items.

    12) After the sync is complete.  Disconnect from the iMac and go to Settings.  You'll want to reset (how you want them) the Notificiation Center, Sounds, Wallpaper, add your email, etc.  If your Contacts and Calendar are connected to your email address (Outlook), they will all come back once your email is set back up.

    13) There, likely, will be some small adjusments you will want to make (custom ringtones, time to lock-screen, etc) that you will make as you go.  These are minor.

    14) I did these steps the other day.  Played the iPod all day today (over 100 tracks affecting many Smart Playlist).  Came home, synced the iPod (no problems as normal); synced the iPhone and then the iPad and both synced fast and accurate.  What a change :-)

    Hope this helps!  Time will tell.

    Coach Dave

  • 8. Re: iTunes won't sync music.
    Why Steve Jobs Level 1 Level 1 (0 points)

    This works, but those numb skulls Apple software engineers need a kick up the butt or Stve Jobs to haunt their houses. BIG fail on Apples part.

  • 9. Re: iTunes won't sync music.
    I_Love_Macs Level 1 Level 1 (0 points)

    Potential New Solution To Syncing Problems!

     

    Like so many others my music syncing suddenly stopped working. I tried all of the typical suggestions on these boards. Here is what finally fixed it for me...talk about obscure.

     

    After I had attempted every music-related feature/option I could think of, I decided to just download the music from the iTunes Store app on my iPhone off of my Purchased list. That's when I noticed a red '1' notification on the More... button at the bottom. I had a single incomplete download sitting in the Downloads queue. A very old one...must have been sitting there for the past 2 months. About how long my syncing has been 'broken'. I deleted that song out of the download queue and attempted another sync from iTunes on my Mac. Voila! My 500-song backlog started syncing over.

     

    Maybe this will help someone else.

  • 10. Re: iTunes won't sync music.
    bruceleekimball Level 1 Level 1 (0 points)

    I have a fix that works!

     

    So, what I did was pretty simple but it took me a lot of time to figure out. It's one simple step that everyone seems to skip!

     

    1) On your iDevice go to Settings>General>Usage>Music. Hit "Edit" at the top left and click the sign next to "All Music". Your music should be deleted off your iDevice (double check this by going to your "Music" app, iTunes purchased music should have cloud icons next to them, non-iTunes purchased music should have red circles with a stop symbol next to them.

    2) Plug your iDevice into your computer

    3) Under your iDevice tab (for example, "Bob's iPhone") make sure no music is being transported from your computer to your iDevice. Do this by selecting "Only checked audio" and uncheck everything.

    4) Instead of clicking sync, click REVERT (this is VERY IMPORTANT)

    5) Once it has been reverted, select the music you wish to transport between the computer and iDevice.

    6) Click SYNC. Your music should sync fully

     

    Let me know if this works for anyone!

  • 11. Re: iTunes won't sync music.
    antheia.williams Level 1 Level 1 (0 points)

    This just worked for me after trying EVERYTHING, i even nearly restored my phone. Just go to the itunes store on your computer and log out. Then log in again and (if you have your phone connected to our pc/laptop) it starts syncing auomatically. If not, just click on sync and it should work perfectly. Hope it works for you too!

  • 12. Re: iTunes won't sync music.
    rjeane Level 1 Level 1 (0 points)

    Hi Antheia. Your solution worked for me. Thanks so much!

  • 13. Re: iTunes won't sync music.
    Clobobaggins Level 1 Level 1 (0 points)

    bruceleekimball your solution worked! I've seen so many different ways.

     

    Please DO NOT restore any of your devices, just follow bruceleekimball

     

    WHAT A LEGEND!

     

    My situation:

     

    I have an Iphone 4S, it wouldnt sync past step 3 or sometimes 2. I tried taking all songs off and on again. changing phone settlings like passcodes and autolock. I have burnt CD's so its nothing to do with unpurchased songs through itunes. I guess its just a reset on your phone with just music that you have to remove and replace.

     

    Just follow bruceleekimball steps if you experienced the same as me. I also think this itunes broke my old ipod nano (4th generation!)

     

    IMPORTANT! do not click sync instead of revert! FOLLOW step by step 2 comments above

  • 14. Re: iTunes won't sync music.
    j-jmarie Level 1 Level 1 (0 points)

    HELP

    I followed these instructions:

    1) On your iDevice go to Settings>General>Usage>Music. Hit "Edit" at the top left and click the sign next to "All Music". Your music should be deleted off your iDevice (double check this by going to your "Music" app, iTunes purchased music should have cloud icons next to them, non-iTunes purchased music should have red circles with a stop symbol next to them.

    2) Plug your iDevice into your computer

    3) Under your iDevice tab (for example, "Bob's iPhone") make sure no music is being transported from your computer to your iDevice. Do this by selecting "Only checked audio" and uncheck everything.

    4) Instead of clicking sync, click REVERT (this is VERY IMPORTANT)

     

    WHERE IS THE REVERT BUTTON?

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