Q: What has happened to Apple?

Open mail and rebuild the mailbox.  See if that helps.

It's the bottom menu item of "Mail/Mailbox/Rebuild"

A test account won't have a mailbox yet....that's why it probably worked fine.

Thakns for your input. They are kernel panics, grey screen, reboot et al. I am not sure this is the appropriate log (copied from Console/DiagnosticReports) but here it is:

Fri Nov  1 12:47:50 2013

panic(cpu 0 caller 0xffffff800acdc19e): Kernel trap at 0xffffff80482d0b20, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff80482d0b20, CR3: 0x000000000d83b000, CR4: 0x00000000001606e0

RAX: 0xffffff800ac4cb10, RBX: 0xffffff804a2b7280, RCX: 0xffffff804a2b7280, RDX: 0xffffff804a2b73c8

RSP: 0xffffff839b34bec8, RBP: 0xffffff800b2fcbb8, RSI: 0x0000000000000000, RDI: 0xffffff800b2cb788

R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0x00000000ffffffff, R11: 0xffffff7f8b904516

R12: 0xffffff800b2d2ab8, R13: 0xffffff804a2b7280, R14: 0xffffff800b201814, R15: 0xffffff839b34bee0

RFL: 0x0000000000010096, RIP: 0xffffff80482d0b20, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0xffffff80482d0b20, Error code: 0x0000000000000011, Fault CPU: 0x0 Kernel NX fault

Backtrace (CPU 0), Frame : Return Address

0xffffff839b34bb50 : 0xffffff800ac22f69

0xffffff839b34bbd0 : 0xffffff800acdc19e

0xffffff839b34bda0 : 0xffffff800acf3606

0xffffff839b34bdc0 : 0xffffff80482d0b20

0xffffff800b2fcbb8 : 0x0

BSD process name corresponding to current thread: kernel_task

Mac OS version:

13A603

Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide:     0x000000000aa00000

Kernel text base: 0xffffff800ac00000

System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)

System uptime in nanoseconds: 1908156512798

last loaded kext at 1534976300436: com.apple.driver.AppleUSBCDC          4.2.1b2 (addr 0xffffff7f8d196000, size 20480)

last unloaded kext at 1698286160841: com.apple.iokit.IOUSBMassStorageClass          3.6.0 (addr 0xffffff7f8bba9000, size 69632)

loaded kexts:

com.apple.driver.AppleBluetoothMultitouch          80.14

com.apple.driver.AudioAUUC          1.60

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.filesystems.autofs          3.0

com.apple.iokit.IOBluetoothSerialManager          4.2.0f6

com.apple.driver.AGPM          100.14.11

com.apple.driver.ApplePlatformEnabler          2.0.9d1

com.apple.driver.X86PlatformShim          1.0.0

com.apple.driver.AppleMikeyHIDDriver          124

com.apple.driver.AppleHDA          2.5.2fc2

com.apple.driver.AppleUpstreamUserClient          3.5.13

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.GeForce          8.1.8

com.apple.driver.AppleIntelHD5000Graphics          8.1.8

com.apple.driver.AppleMikeyDriver          2.5.2fc2

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.driver.AppleThunderboltIP          1.0.10

com.apple.driver.AppleLPC          1.7.0

com.apple.driver.AppleSMCLMU          2.0.4d1

com.apple.driver.AppleIntelFramebufferAzul          8.1.8

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleHWAccess          1

com.apple.driver.AppleBacklight          170.3.5

com.apple.driver.AppleMCCSControl          1.1.12

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          35

com.apple.driver.AppleUSBHub          650.4.4

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.4.0

com.apple.driver.AppleSDXC          1.4.0

com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9

com.apple.driver.AirPort.Brcm4360          800.21.45

com.apple.driver.AppleAHCIPort          2.9.5

com.apple.driver.AppleUSBXHCI          650.4.3

com.apple.driver.AppleACPIButtons          2.0

com.apple.driver.AppleRTC          2.0

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          2.0

com.apple.driver.AppleACPIEC          2.0

com.apple.driver.AppleAPIC          1.7

com.apple.nke.applicationfirewall          153

com.apple.security.quarantine          3

com.apple.driver.AppleMultitouchDriver          245.13

com.apple.driver.AppleBluetoothHIDKeyboard          170.15

com.apple.driver.IOBluetoothHIDDriver          4.2.0f6

com.apple.driver.AppleHIDKeyboard          170.15

com.apple.kext.triggers          1.0

com.apple.iokit.IOSerialFamily          10.0.7

com.apple.driver.DspFuncLib          2.5.2fc2

com.apple.vecLib.kext          1.0.0

com.apple.iokit.IOAudioFamily          1.9.4fc11

com.apple.kext.OSvKernDSPLib          1.14

com.apple.iokit.IOAcceleratorFamily          98.7.1

com.apple.nvidia.driver.NVDAGK100Hal          8.1.8

com.apple.nvidia.driver.NVDAResman          8.1.8

com.apple.iokit.IOSurface          91

com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.iokit.IOBluetoothFamily          4.2.0f6

com.apple.driver.AppleThunderboltEDMSink          1.2.1

com.apple.iokit.IOAcceleratorFamily2          98.7.1

com.apple.AppleGraphicsDeviceControl          3.4.12

com.apple.driver.AppleHDAController          2.5.2fc2

com.apple.iokit.IOHDAFamily          2.5.2fc2

com.apple.driver.AppleSMBusPCI          1.0.12d1

com.apple.driver.X86PlatformPlugin          1.0.0

com.apple.driver.AppleSMC          3.1.6d1

com.apple.driver.IOPlatformPluginFamily          5.5.1d27

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.3.6

com.apple.driver.AppleSMBusController          1.0.11d1

com.apple.iokit.IOGraphicsFamily          2.3.6

com.apple.driver.AppleUSBMergeNub          650.4.0

com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0

com.apple.driver.AppleThunderboltDPInAdapter          2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0

com.apple.driver.AppleUSBComposite          650.4.0

com.apple.driver.CoreStorage          380

com.apple.iokit.IOUSBUserClient          650.4.4

com.apple.driver.AppleThunderboltNHI          1.9.2

com.apple.iokit.IOThunderboltFamily          2.8.5

com.apple.iokit.IOEthernetAVBController          1.0.3b3

com.apple.iokit.IO80211Family          600.34

com.apple.driver.mDNSOffloadUserClient          1.0.1b4

com.apple.iokit.IONetworkingFamily          3.2

com.apple.iokit.IOAHCIFamily          2.6.0

com.apple.iokit.IOUSBFamily          650.4.4

com.apple.driver.AppleEFINVRAM          2.0

com.apple.driver.AppleEFIRuntime          2.0

com.apple.iokit.IOHIDFamily          2.0.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          278.10

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.AppleKeyStore          2

com.apple.driver.DiskImages          371.1

com.apple.iokit.IOStorageFamily          1.9

com.apple.iokit.IOReportFamily          21

com.apple.driver.AppleFDEKeyStore          28.30

com.apple.driver.AppleACPIPlatform          2.0

com.apple.iokit.IOPCIFamily          2.8

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

com.apple.kec.pthread          1

I agree with the sentiments of many people in this post.  I am starting to wonder if Apple didn't charge for Mavericks because they knew it was sub-standard but still wanted to make the release date?

Steve Jobs may have been a very difficult person to work with but most highly successful bosses at that level are the same way.  I think Apple has a way to fall before it regains the momentum it had when Jobs was still there.

Mavericks does not totally suck, but it is very slow when compared to Mountain Lion.  There's no way to put a positive spin on it.

Also, Apple's direction with regard to virtual technoligies is disappointing and way behind the power curve.

I love Apple products, but I wonder how long they can keep this up?

Xsfnrg wrote:

 

Drew, Took your advice (to Rotor-Head) after reinstalling Mavericks.  Still crashing...I would appreciate your input so here is the Etresoft report:

 

I agree with Barney-15E, it looks pretty clean, which doens't help with the crashes.

You should take a look at the logs /Applications/Utilities/Console, it will have a section for diagnostic & crash reports. It's difficult to decipher these messages, but you can look for patterns e.g. lots of crash logs from one application isn't a good sign.

If it continues you could backup & use the recovery partition to reinstall, that should replace the system files & leave your files in place (you might not need the backup - however never update a system without one).

It probably couldn't hurt to repair permissions & verify/ repair the disk before you try reinstalling, also do that from the recovery partition.

isd503 wrote:

 

I agree with the sentiments of many people in this post.  I am starting to wonder if Apple didn't charge for Mavericks because they knew it was sub-standard but still wanted to make the release date?

 

Have you even thought this through?

You are saying Apple would sacrifice it's reputation to meet an arbitrary release date.

Now they are the worlds largest computer hardware manufacturer (e.g. millions of users who can update to 10.9) with what appears to be the most successful App store that is used by millions of people daily.

Despite all of this Apple thought they could slip something they 'knew was sub-standard' under the carpet, just to meet a release date?! To help them do this they also made it free and plastered download adverts all over thier store & website just so that more people would install this 'sub-standard product'!

I'm all for highlighing Apples mistakes, but this is a crackpot theory. Take this nonsense to macrumors it has no basis in reality.

The answer is simple revert back whatever, install Mavericks when it has recieved some 'point' updates. You will wonder what on earth the fuss was about, just like 10.8, 10.7, 10.6…

Thanks. Will do and get back if there are persistent issues.

Barney-15E wrote:

Both my sisters also lament the downward slide of quality control in Apple products. One just bought the newest MBP with Mavericks, only to find she will be FORCED to use iCloud because there is no ability to sync to a computer.

No, you are not forced to use iCloud, or any other cloud, but it is the easiest. You will need a CalDAV and CardDAV server.

OSX Server has them, or you can use any open source servers like this one: http://baikal-server.com

Does that imply another computer running those servers? Inquirinig minds want to know.

My concern is not that the company is changing, but that this will be the new standard for the entire industry. No A8 chip, no degree of thinness, no extravagan material and flashy UI can fix a bad user experience and the consequent word of mouth.

Russell Barrans wrote:

It does seem to be the mail program, but it worked fine when I did a test profile.  I don't really know what to do about it.

One option is to log into the newly created admin account, backup the bad account's folder, delete the bad account, selecting the save data option (which stores thata in /Users/Deleted Users/ as a disk image), recreate the bad account using the same username/password combo, log out and back into the recreated original account. If the problem's solved, open the saved data dmg file in /Users/Deleted Users/, open the /Library/Preferences/ folder from the saved data, open the current /Users/restored account/Library/Preferences/ folder, and slowly copy plist files from the saved data folder to the current one that don't exist in it. Log out and back in to ensure there's no conflict and things still work correctly. Resolving conflicts or identifying corrupt plist files is a laborious process. Good luck.

The loaded kexts section indicates that there's no issue w/3rd-party software. So, see

About kernel panics,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details.

Apple is not the same company without Jobs.  That's a fact.  Yes, I think they released this unpolished version of Mavericks early so they could get it out before the Christmas holiday.

You obviously have not done much reading about the culture within the company.

Go do your reading and you might have a differnet outlook.

Also, I have updated through several new OS/X releases.  I do not remember problems of this magnitude out of any past release.  I don't think what is happening now can compare to anything that has happened in the past. 

This is much worse.  It reminds me of something Microsoft would do; more of a business decision than one based upon a genuine concern for the customer experience (like Jobs had).

Russell, you can also consider setting up the Mail account details inside a clean user account. It will cause Mail to pull everything down from the server, if it completes & remains stable you still have the option to do as baltwo suggests to find where the preferences are broken. You will lose the settings & mail that was only stored on the Mac.

Obviously you want to backup before you delete the mail accounts. Another thing to consider is your mail downloads. It's possible for them to contain files that get scanned by Spotlight (as the mail & attachments are re-indexed). If one of those files is corrupt or just plain wrong it could cause Mail to behave badly. Consider emptying the mail downloads folder inside ~/Library/Mail Downloads (or move the contents to an external disk if you want to keep them).

Your post makes me feel Happy, isd503.  Happy to stay with Mac OS X v10.8.5 while Apple solves the kinks:  kinks that happen necesarily with _any_ release of basic software.  :-)

isd503 wrote:

 

Apple is not the same company without Jobs.  That's a fact.  Yes, I think they released this unpolished version of Mavericks early so they could get it out before the Christmas holiday.

 

You obviously have not done much reading about the culture within the company.

 

Go do your reading and you might have a differnet outlook.

 

Please point me to where I can read these 'facts'. Opinion is not the same as fact.

Apple is undeniably different without Steve, they didn't used to be the worlds largest computer manufacturer, now they are. They didn't have more money than God, but now they do (they have literally more money than any religion).

I too have installed every OS X release, and started with using Macs with OS 6, owning my own machines since OS 9. I have been troubleshooting every version in between, including OS X server. Issues come & go, they constantly annoy and then get fixed.

Apple takes many decisions that makes me to want to abandon them. Then I look at the alternatives. Microsoft doesn't come close, Linux can if you spend your life tweaking config files & accept there is no great syncing on to other devices. Nothing integrates as well as OS X & iOS. It's clear that they are still better than the rest. I believe nothing in this world can ever be described as 'perfect', but this OS & hardware are closer than any other system I have seen.

I have been in your position many times (I hated 10.7, iMovie 08 was crippled in comparision to iMovie HD, Apple killed MobileMe/.Mac when I had become dependant on it…).

The simplest advice I have is, revert & stay happy. Give Mavericks 6 months & see if it looks more appealing, there really is no need for you to run Mavericks if you don't want.

Complaining is also fine, I have spent many hours doing so in these very forums, but Apple don't appear to read them & moderators purge them, send feedback if you hope to change Apple /Mavericks.

http://www.apple.com/feedback

Thanks to all for ongoing assistance. Found this in the system.log /LibraryLogs, DiagnosticReports:

panic(cpu 0 caller 0xffffff800acdc19e): Kernel trap at 0xffffff80482d0b20, type 14=page fault, registers:

Any insight?