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iPad failure

139 Views 1 Reply Latest reply: Nov 1, 2013 4:51 PM by ios decipher RSS
Lygol Calculating status...
Currently Being Moderated
Nov 1, 2013 4:43 PM

Has anyone ever had their iPad just "freeze up" on them? I had just finished deleting some apps and was in the process of exiting Settings when it just froze. I was unable to do anything, not even turn the iPad off.

All suggestions are welcomed.

iPad
  • ios decipher Level 4 Level 4 (2,595 points)
    Currently Being Moderated
    Nov 1, 2013 4:51 PM (in response to Lygol)

    Yes I have seen other users post on these forums in regards to their devices freezing. You could try a reset:

     

    - hold the home button and sleep/wake button down at the same time

    - the iPad will power off (keep holding) but as soon as you see the Apple logo appear release both buttons

     

    If that does not resolve the issue then connect the iPad to a computer with iTunes. First back it up to save the data on it then restore it to factory settings.

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