Currently Being ModeratedNov 1, 2013 8:15 PM (in response to arnieom)
Please try and re-state your problem, the way it's currently reading all I can get is you are frustrated. What is HP Scan proper??????????
Currently Being ModeratedNov 1, 2013 8:24 PM (in response to rkaufmann87)
I scan with HPC-4480. Since installing free upgrade Maverick, now scan looks good and clean. HOWEVER, when I go to send the file is blank and/or distorted. I have tried to send or save in PDF and JPEG to no avail. When I save file it has error message as follows:
'An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only.'
And I do not understand how to check the properties for the file
Currently Being ModeratedNov 1, 2013 8:33 PM (in response to arnieom)
Currently Being ModeratedNov 2, 2013 5:19 AM (in response to rkaufmann87)
OK, did that and double check permissions. They look exactly like your simularity. Keep in that preview located right above Sharing and permissions, shows the distorted horizontal lines of document with not content vs. what we see when we scan document and then hit send or save tab for PDF? So the distortion happens when we try to send or save good scan. THEN, when we try to save or send in other have a other mode?
Currently Being ModeratedNov 2, 2013 8:02 AM (in response to arnieom)
It's possible the scanner itself is having issues. Have you tried another scanner to test?
Currently Being ModeratedNov 2, 2013 9:42 AM (in response to rkaufmann87)
Apple support offered that since I uploaded Maverick it has 90 day tech support. Tech supports initial understanding that it is issue with HP driver upgrade that will be offered shortly by HP. Tech support also offered current HP upgrade link and said it might resolve situation. However, it did not. Waiting on HP to update compatible driver for Maverick. Thank you for your time, effort, kindness and patience. ALL LOVE ALL DA TYME! :-)
Currently Being ModeratedNov 2, 2013 10:58 AM (in response to arnieom)
Your welcome and good luck.