8 Replies Latest reply: Nov 3, 2013 3:52 PM by sheryltoo
sheryltoo Level 1 Level 1 (0 points)

I recently upgraded to Maverick and want to restore my computer back to it's factory settings and wipe everything clean. Should I be able to do it with my install DVD?


MacBook Pro, Mac OS X (10.6.8)
  • 1. Re: restore to factory settings
    Niel Level 10 Level 10 (241,965 points)

    Yes. Insert the disk, restart the computer with the C key held down, use the Disk Utility to erase the internal drive, and install a new OS on it. If you use a retail DVD and not the computer's original disks, iLife won't be installed afterwards.

     

    (92134)

  • 2. Re: restore to factory settings
    sheryltoo Level 1 Level 1 (0 points)

    Thanks. I have the original DVD and one that has programs on it so it sounds like I should be all set.

    One other thing. I don't want to have to put a password in each time the computer starts up. I think I had to do that when I first got the laptop and I forget how I stopped that from happening. Is that an option when I restore the computer to factory settings? Is the install clear enough where I'll be able to tell I shouldn't set up a password for the computer?

  • 3. Re: restore to factory settings
    Niel Level 10 Level 10 (241,965 points)

    After the installation, open the Accounts pane of System Preferences and enable automatic login if needed.

     

    (92159)

  • 4. Re: restore to factory settings
    sheryltoo Level 1 Level 1 (0 points)

    OK thanks. I will see if I have to do that after trying to restore the computer for a second time. I goofed the first time around. I didn't realize there was a hidden menu bar on the top of the screen so I just installed the software over the exisiting operating system and I assume nothing got wiped out because after it rebooted, it showed a sign in window with my name and a blank space for my password. Unfortunately, it didn't like my password no matter how many times I tried using it. I clicked that I forgot my password and the hint they gave me was for the same password I was trying to use.
    I don't understand why it didn't recognize it.

    In any event, I did a search in this community and found out I needed to access the disk utilities through a top menu bar. I found it the second time around so hopefully I'm on track now.

  • 5. Re: restore to factory settings
    sheryltoo Level 1 Level 1 (0 points)

    I was able to restore the computer and didn't have to sign in with a password and it looks as if everything got wiped out but it  didn't take my name off of my bluetooth mouse. How do I deauthorize it? I tried to just disconnect it but then it can't find any mouse since the only mouse is this bluetooth mouse.

    I'm restoring the laptop because my husband is going to start using it. It's not really a big deal that my name is still there but in the event I wanted to sell the computer to some stranger, how do I get rid of my name next to the mouse?

  • 6. Re: restore to factory settings
    ZintainUSA Level 3 Level 3 (945 points)

    Preferences > Users & Groups, and you should be able to make whatever changes you need to the name.  As far as the bluetooth mouse goes, not sure there.

  • 7. Re: restore to factory settings
    sheryltoo Level 1 Level 1 (0 points)

    When I restored the computer to the factory settings, I was able to register it using my husband's name but I can't seem to figure out how to change the name for the bluetooth mouse. It still thinks it's mine.

  • 8. Re: restore to factory settings
    sheryltoo Level 1 Level 1 (0 points)

    I just figured out that I could right click the name and change it so I'm all set.