1 Reply Latest reply: Nov 3, 2013 9:23 AM by jason269
susanwib Level 1 Level 1 (0 points)

Safari update causes instant freeze

 

My husband just got the standard Software Update message to update his Safari on his less than year old iMac.

 

HUGE PROBLEMS!!!! 

 

His safari will not load at all now, and freezes his mac instantly.

 

I've done all the magic I know to do. force quit, shutdown, wait 5 mins., start, relaunch safari, instant freeze, force quit, shut down, wait, start, repair permissions with disk utility, shut down, wait, start, launch safari, instant freeze, force quit, shut down, wait, start, launch FIREFOX and told him to use that until I can get this figured out.

 

ANY ONE KNOW HOW TO FIX THIS? It just happened about an hour ago. (11-1-13 11am)


iMac, iOS 10.8.5 (was not listed)