Andres Hidalgo

Q: Impossible to activate iMessage and Facetime in Mavericks

've just instaled Maverick upgrade and now iMessage and Facetime try to connect with my Apple ID but iMessage is not responding and Facetime finally returns a connection error.

 

I tried to find someone with the same issue, but I couldn't find any. I would appreciate any help.

 

Best regards,

 

Andres

Posted on Oct 23, 2013 3:56 AM

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Q: Impossible to activate iMessage and Facetime in Mavericks

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  • by davshirley,

    davshirley davshirley Oct 29, 2013 3:52 PM in response to sufficientchampagne
    Level 1 (0 points)
    Oct 29, 2013 3:52 PM in response to sufficientchampagne

    Well if they contacted you by a phone number that you have connected to your icloud account, that might be ok.  I can't think of a quick way that information could be exposed to outsiders but it is always a possibility.  As long as the data is collected via something built into the OS and SENT VIA A BUILT IN MECHANISM then you have a reasonable expectation of being safe.  If they ask you to email the report to someplace, then it is almost certainly a scam.

  • by Paulo Carrasco,

    Paulo Carrasco Paulo Carrasco Oct 29, 2013 3:58 PM in response to davshirley
    Level 1 (0 points)
    Oct 29, 2013 3:58 PM in response to davshirley

    Davahirley,

     

    It was a legit call from austin texas to Portugal :)

     

    During the call three emails where sent to me, at different stages, all with https links back to Apple.com (I checked them before clicking ;) )

     

    But thanks for your concern. Social hacking is very common these days. You've got to be very careful with your trust.

     

    Hope NSA didn't record my rusty spoken English :)))

  • by davshirley,

    davshirley davshirley Oct 29, 2013 4:38 PM in response to Paulo Carrasco
    Level 1 (0 points)
    Oct 29, 2013 4:38 PM in response to Paulo Carrasco

    Paulo Carrasco wrote:

     

     

    Hope NSA didn't record my rusty spoken English :)))

     

    They probably did.  Since Portugal produces some of the best wine corks in the world, that makes them strategically important! 

  • by Drewbee,

    Drewbee Drewbee Oct 29, 2013 5:14 PM in response to davshirley
    Level 1 (0 points)
    Oct 29, 2013 5:14 PM in response to davshirley

    Apple seriously needs to fix this.  It's just ridiculous how screwed up my Mac is now. 

     

    Wish I never upgraded to Mavericks.  I've seen very few improvements relative to the problems it's caused.

  • by iggipop,

    iggipop iggipop Oct 30, 2013 2:26 AM in response to VisualPro
    Level 1 (0 points)
    Oct 30, 2013 2:26 AM in response to VisualPro

    Visual, i solved my problem: i used the procedure suggested by roger but with the newer version of the Blank Board Serializer 3T110, part number 063-6904

     

    now now facetime, message and maps work perfectly!!!

  • by pundennis,

    pundennis pundennis Nov 1, 2013 2:28 AM in response to Andres Hidalgo
    Level 1 (0 points)
    Nov 1, 2013 2:28 AM in response to Andres Hidalgo

    I solved after flash back the serial key

  • by Sina_Z,

    Sina_Z Sina_Z Nov 1, 2013 4:36 AM in response to Andres Hidalgo
    Level 1 (0 points)
    Nov 1, 2013 4:36 AM in response to Andres Hidalgo

    Any Maveicks update?
    Any Solution?
    This issue is really bothering me...

  • by gfx1,

    gfx1 gfx1 Nov 3, 2013 12:19 PM in response to VisualPro
    Level 1 (0 points)
    Nov 3, 2013 12:19 PM in response to VisualPro

    this solved my issues, had a mobo replaced with no serial but did not know tht was causing icloud to not to work

    thanks

  • by Paulo Carrasco,

    Paulo Carrasco Paulo Carrasco Nov 4, 2013 2:19 AM in response to Andres Hidalgo
    Level 1 (0 points)
    Nov 4, 2013 2:19 AM in response to Andres Hidalgo

    I've solved my iMessage/Facetime problem. This is the solution I've posted in another discussion.

     

    https://discussions.apple.com/message/23611187#23611187

     

    This is the solution if  you are getting errors like these logged in system.log (or similar certificate errors) :

     

     

    25/10/13 21:56:12,674 apsd[66]: Failed to evaluate trust: No error. (0), result=5; retrying with revocation checking optional

    25/10/13 21:56:12,681 apsd[66]: failed to evaluate trust: No error. (0), result=5; retrying with system roots

    25/10/13 21:56:12,685 apsd[66]: Root certificate is not explicitly trusted

    25/10/13 21:56:12,686 apsd[66]: Untrusted peer, closing connection immediately

     

    WARNING: always do a backup before testing!

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Nov 5, 2013 2:45 PM in response to Andres Hidalgo
    Level 9 (73,279 points)
    Applications
    Nov 5, 2013 2:45 PM in response to Andres Hidalgo

    Reset your Keychain

     

     

     

    3Sigcopy2.png
    10:45 pm      Tuesday; November 5, 2013

     

      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by jnuss,

    jnuss jnuss Nov 7, 2013 12:16 PM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Nov 7, 2013 12:16 PM in response to Ralph Johns (UK)

    Just wanted to chime in that resetting my keychain solved my issues. The error I was getting in Messages was: "Could not sign in. Please check your network connection and try again." My console errors looked like this:

     

    11/7/13 12:19:06.820 PM Messages[540]: [Warning] Error from SecKeychainFindGenericPassword: -67808

    11/7/13 12:19:06.892 PM Messages[540]: [Warning] IMRemoveKeychainData: -67808 -- Could not remove data for service: IDS   account: example@example.com-AuthToken

    11/7/13 12:19:06.892 PM Messages[540]: [Warning] IMRemoveKeychainAuthToken: Could not remove auth token (error -67808)

     

    Thanks to all.

  • by Frhan1,

    Frhan1 Frhan1 Nov 7, 2013 12:28 PM in response to Andres Hidalgo
    Level 1 (0 points)
    Nov 7, 2013 12:28 PM in response to Andres Hidalgo

    GOT IT!!!!! at last i got it to work, its the time settings that messed it up, the only thing i did was try different time zones, was using automatic time but it was 2 hours early for some reason, but i changed it to match the real time zone a couple of times and it worked!!!!

  • by Caryn,

    Caryn Caryn Nov 9, 2013 8:37 AM in response to Andres Hidalgo
    Level 1 (5 points)
    Nov 9, 2013 8:37 AM in response to Andres Hidalgo

    So I have tried the following actions to get my iMessage up and running, but to no avail.

    • I have changed my Apple ID password.
    • Fixed my timezone and set in on auto.
    • Reset my keychain.
    • My serial number is listed on my computer, so I do not think that is the problem.
    • I have made sure there is only one email account associated my my Apple ID and only one logged into iMessages.

     

    I am not sure what else to do.  Anyone have any suggestions?

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Nov 9, 2013 12:03 PM in response to Caryn
    Level 9 (73,279 points)
    Applications
    Nov 9, 2013 12:03 PM in response to Caryn

    HI,

     

    Reset the Keychain

     

    Whilst all the other things you mention can also effect this, more people are reporting success with this action.

     

     

    3Sigcopy2.png
    8:03 pm      Saturday; November 9, 2013

     

      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by Caryn,

    Caryn Caryn Nov 9, 2013 12:39 PM in response to Andres Hidalgo
    Level 1 (5 points)
    Nov 9, 2013 12:39 PM in response to Andres Hidalgo

    I've already reset the keychain, but there was no difference.

     

    Caryn

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