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Eye strain from LED backlighting in MacBook Pro

434226 Views 1,985 Replies Latest reply: Apr 19, 2014 11:34 AM by Kxtr73 RSS Branched to a new discussion.
  • Jerry3012 Level 1 Level 1 (0 points)
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    Nov 1, 2013 2:24 PM (in response to Kxtr73)

    Hi Kxtr73,

     

    What CRT monitor are you currently using? I would like to give it a try. Thanks a lot.

  • Kxtr73 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 2, 2013 9:21 AM (in response to Jerry3012)

    19' Gateway EV910 in resolution 1024x768 100 Hz. Earlier I've used Samsung 15' Samtron. The most important is have at least 85 Hz refresh rate. 100 and 120 is even better.

     

    However there are much better monitors: Eizo FlexScan, Sony Trinitron, Mitsubishi Diamondtron. The biggest and the best is 24' Sony Trinitron GDM-FW900. (the same: SUN GDM-FW9010, SGI GDM-FW9011, HP GDM-FW9012 and HP A7217A)

     

    btw. Does anyone used plasma TV as monitor ? Plasma as CRT is using phosphor to produce light. I've read that some users found it comfortable for eyes.

  • dmendel Calculating status...
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    Nov 3, 2013 9:48 AM (in response to RMartin111)

    I just returned my new  27-inch iMac becuse of the screen. Like people are reporting here, it immediately gave me serious eye strain, tightness in the eyes, foggy/light-headedness, naseua and mild headache. After a few days it got a little better, but never abated completely. It seemed like there was a very faint shimmer to the monitor -- not a flicker, but a very subtle shimmering. I had a very hard time focusing on the screen -- it felt like my eyes kept jumping around. I could barely look at the screen when scrolling. My eyes would not refocus on text when scrolling stopped. I turned down brightness, I installed f.lux to adjust the color temperature, I installed bias lighting. While it helped somewhat, the unpelasant effects never fully abated. Plus I found myself staring at a very dim yellow screen. Seems to defeat the purpose of having a $2,000 iMac.

     

    I have aboslutely no problems with other LCD monitors or screens. I have been staring at a 17-in iMac (2006 rev 4,1) for the last 7 years for hours on end 6-7 days a week, with no ill effects. I use an HP 22-inch at the office, have a 2008 13" MacBook that I use regularly, and an iPad 2 that I use all the time. No problems with any of them.

     

    I am now back to using my 2006 iMac running OS Tiger, which is very long in the tooth. I was so looking forward to the new iMac. I will likely buy a mini when it is refreshed, hopefully within the next couple months, and start searching for a monitor that will not make me sick. I have seen some suggestions in this thread, but if anyone can point me to monitors (models, or speciifc characteristics -- type of backlighting, coatings, etc.) that might work for me, I would be grateful.

  • ckeck Calculating status...
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    Nov 3, 2013 10:39 PM (in response to dmendel)

    Very interesting, I just came across your post after having this exact issue. Been discussing it over at MacRumors.

     

    I too just returned a new 2013 iMac yesterday after giving it two weeks. I didn't seem to have any issues with my former iMacs (2012, 2011 models) but from the moment I fired this thing up my eyes went crazy and haven't been the same since. Severe eye strain, eye pain, I couldn't ever focus properly on anything on the screen. Set brightness super low, used F.lux, my Gunnar lenses, nothing worked. So bad I've been to the eye doctor twice, now have glasses even though I have 20/10 vision and I'm taking steroid eye drops to try and get my eyes to settle down. Going back tomorrow. No issues on my other screens before (MacBook Air and Dell monitors), although I seem to have some lingering effects from the iMac screen still. I honestly think it did somthing to my eyes but I'm sure it will go away.

     

    Glad to come across someone having what looks like the same exact issue but it's certainly unfortunate. I would constantly have cover my eyes and look away and back just for a few moments to get through what I was working on. And as you mentioned, for a **** near $3,000 machine I shouldn't have to be doing this, it should be the best screen I've ever seen, not killing my eyes. I don't want to have to run something like F.lux and turn everything yellow and run at 20% brightness, what's the point? None of those really helped anyways.

     

    Tried two retina MacBook Pros and noticed some similar issues although not as bad. Ended up still with my trusty MacBook Air for now and most likely going the Mini as soon as it's updated with my ususal Dell UltraSharps.

     

    I'm wondering how many others this is truly affecting.

  • azure8 Calculating status...
    Currently Being Moderated
    Nov 5, 2013 6:43 PM (in response to ckeck)

    Looks like the new iPad Air uses IGZO display tech.

     

    Hoping to get some reviews on this thread.

  • Scott98981 Level 1 Level 1 (0 points)
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    Nov 5, 2013 11:07 PM (in response to azure8)

    I'm getting bad eye strain and nausea from ipad air. I actually am fine with iphone 4/5 and ipad 3/4. I note that the new ipad air display is very cool and washed out vs the ipad 3. Using flux on the new retina MacBook Pro at color temperature around 4500K works great with zero eye strain. I'm hoping I can get used to the ipad air. I wish I could change the color temperature.

  • Simacca Calculating status...
    Currently Being Moderated
    Nov 6, 2013 4:57 AM (in response to Scott98981)

    Returning my iPad air today as screen is causing same problems as MacBook Pro retina did, but not quite as intense. Tight head, tinnitus, eye strain and slight nausea.

     

    Shame really as my iPad 3 is fine. I have noticed that the iPad air's screen is slightly sharper and 'cleaner' than my ipad 3 which suffers from the pink tint problem. Oh well, back to the drawing board.

  • Jessiah1 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 6, 2013 10:03 AM (in response to Simacca)

    It truly amazes me Apple has not become involved in this post or acknowledged the issue more publicly while working with people like ourselves to remedy it. I cannot count how many people like yourself have stated they are returning brand new computers because they cannot tolerate them, the cost must be adding up exponentially by now. I can only speculate Apple has become so big they are not aware of why so many may be returning their computers, Apple simply continues making higher and higher blue spectrum displays which are obviously an issue.

  • peter_watt Level 2 Level 2 (400 points)
    Currently Being Moderated
    Nov 6, 2013 10:47 AM (in response to noveu)

    noveu wrote:

     

    If you care about your eyes, don't buy macs!

    Disagree. I have best laptop ever. Macbook Pro 15" 2012. No problems like millions of other users.

     

    Try the little button next to Esc. and glasses prescribed for screen distances.

     

    The blog is unscientific, too many perhapses. I never believe anything I read in the Telegraph.

  • dmendel Level 1 Level 1 (0 points)
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    Nov 6, 2013 11:24 AM (in response to Jessiah1)

    It's because they don't ask. When I initiated the return of my iMac last week I was not asked WHY. I simply clicked the "return" button and was immediately issued an RMA. I do not know if Apple monitors these dicussions, but whether they do or not they still have zero data on why people are returning. For all we know the returns as a percentage of overall sales are too low to justify investigating any further. But it is frustrating.  I would like them to do something about this. I have owned Apple products since 1988 and have always been very happy. This is the first time in 25 years I have returned an Apple product.

  • LovesDogs0415 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 6, 2013 1:14 PM (in response to peter_watt)

    That's you and your experience with your eyes, P Watts..  This is not a problem that can be remedied with glasses or adjustments to the computer.  Why are you here, you don't have the problem and have nothing to contribute.

  • peter_watt Level 2 Level 2 (400 points)

    Mine and the experience of millions of satisfied customers. When someone says " if you value your eyes dont buy Mac" it is my duty to challenge it as a representitive of the millions. Get at least a few help points before challenging my right to comment.

  • Jessiah1 Level 1 Level 1 (0 points)
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    Nov 6, 2013 2:04 PM (in response to peter_watt)

    Peter, first:

     

    You obviously have done no research on the health risks of subliminal flicker or unhealthy spectrums of light, there are scientific research documents supporting the fact that LED technology is harmful to our retina's.

     

    2nd: You are more guilty of being uniformed and unscientific and have obviously not read through this forum post extensively or you would have encountered such articles and real scientific evidence backing many of the concerns posted here in this forum.

     

    3rd: You obviously do not have any issues, why are you here? Do you actually believe you are helping anyone here with your baseless comments? Ironically the very accusation you are making of those here who are suffering is the thing you are completely guilty of right at this moment:

     

    You are providing 0 scientific evidence of your case there is no harm from these LED back lit displays and simply stating your layman opinion. Perhaps one day you will have some long term exposure damage and then find yourself among us, I would not wish that upon you however you simply cannot understand without experiencing our pain. Your comments are inciting and hurtful to those who are suffering.

  • Jessiah1 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 6, 2013 2:13 PM (in response to dmendel)

    Makes sense, hard to understand what percentage of returns are from health concerns if no one is collecting the data. For all Apple knows right now this could be a few million dollar issue a year and possibly a million dollar fix! I am thinking about writing the CEO a letter, it may be read by someone at some level who would find this topic important, does anyone have an email or physical address I could write to? Or has anyone already done this?

     

    Thanks,

     

    Jesse

  • Gareth Jones6 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Nov 6, 2013 2:18 PM (in response to Jessiah1)

    Its probably not worth feeding the troll, but I did laugh at the suggestion that it is his 'duty' to stick up for a huge multinational corporation with a terrible record for exploiting workers in China and for engaging in tax avoidance around the world

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