Currently Being ModeratedSep 2, 2013 9:04 AM (in response to wet1dawg)
I first went in for my defected sleep button, then out the blue they said my water indictors went off. My iPhone 5 was good until they went in the back to open. Then he say, it was like soda. One thing i dont drink soda's and im the only person that have my phone.The only thing I do is workout and put in my armband which phone always gotten hot.A few days later my phone started to shut off by itself, then the my phone started to expand. Went back to the apple store and the lady said it was my battery starting to expand.
I love apple but this was some b.s
Currently Being ModeratedSep 27, 2013 7:58 PM (in response to wet1dawg)
I WAS I THE APPLE STORE IN THE BEVERLY CENTER IN LOS ANGELES TODAY . MY PHONE IS DESTROIT . THE BATTERY IS ABOUT TO EXPLOSE .
THEY ASK ME $149 BECAUSE THE PHONE IS NOT UNDER WARRANTY ANY MORE .
I WAS EXPECTING SOME EXCUSE FOR THE PROBLEM .
3 GENUIS AND ONE MANAGER SPOKE TO ME LIKE I WAS A IDIOT !!!
I AM 51 YEARS OLD AND REALLY REALLY MAD ON THE WAY I WAS TREATED TODAY . ITS A SHAME . IF YOU DONT CALL THAT A FACTORY DEFECT !!!!!!!
Currently Being ModeratedOct 12, 2013 4:22 PM (in response to wet1dawg)
Well, add me to the club. Went to get my old iPhone 3GS out of the drawer today (where it had been put away several months ago, charged but turned off) to find that the thing had exploded. And by exploded I mean pushed apart at the seams from the inside. Am really, really, really glad that it didn't burn my house down and kill everyone. Shame on Apple for not recalling this phone.
Currently Being ModeratedOct 12, 2013 4:24 PM (in response to John H. Moore)
While a few iPhones have had battery failures where the battery expanded, none have caught fire. Which is not true of some other makes of phones and computers (or airplanes). Sorry for your problem; you should take it to an Apple store and see what they say.
Currently Being ModeratedOct 12, 2013 4:32 PM (in response to zoby1)
Batteries expand, and that's what happened in your case. There was no danger of explosion. You have the option for paying to have your out-of-warranty iPhone repaired, or you can talk about getting your out-of-warranty iPhone repaired. The choice is yours.
Currently Being ModeratedOct 12, 2013 4:35 PM (in response to Lawrence Finch)
Lawrence, I will take it to the local Apple Store, just because they need to know, but as a longtime Apple user I am far too familiar with their usual excuses. This is why I no longer buy AppleCare for my computers--why waste the money when I know they won't honor the warranty?
Currently Being ModeratedOct 12, 2013 4:39 PM (in response to carl wolf)
carl wolf, are you kidding me??? "batteries expand"?? No, no they don't... not in well built product. I do not intend to get it repaired--it was no longer being used. That said, I don't expect Apple to sell me a product that clearly had some kind of heat and pressure reaction going on in it and risk my family. The things should be recalled.
Currently Being ModeratedOct 12, 2013 4:54 PM (in response to John H. Moore)
All Lithium chemistry batteries have a small but finite risk of expanding at their end of life. This is a chemical reaction, not an explosion. Letting the battery run down completely is one way to trigger this reaction, but it can also happen randomly. As Lithium batteries are the only way to get a lot of power in a small space and reasonable weight the choice is to either live with it or not use any portable electronics. If you are really that concerned get rid of all of your cell phones, laptops, portable game consoles and cordless power tools.
Note that the solution that Boeing came up with was to make the case containing the Lithium batteries in the 787 stronger. They knew there was no way to prevent the batteries from failing in this manner.
Currently Being ModeratedOct 12, 2013 5:02 PM (in response to Lawrence Finch)
Lawrence, I'll certainly try to read up about this phenomenon, and thanks. But here's my problem: in a house full of electronics, many of which use lithium batteries, nothing else has ever expanded/exploded.
Currently Being ModeratedOct 12, 2013 5:06 PM (in response to John H. Moore)
Shows how rare it is. But consider that Boeing had to ground its entire fleet of 787's because it happened to 2 of them. And see: https://duckduckgo.com/?q=samsung+battery+explosions
Currently Being ModeratedOct 13, 2013 1:55 PM (in response to wet1dawg)
This has happened to 3 of my iPhone 3GS they all exploded and what the Genius Bar in Trafford centre uk is saying it's my fault that I left it on charge hang on my phones were left on the side as I had gone on holiday what if it happened whilst it was in my hand the price they quoted was £190 for each phone and the cheek the manager had was to say take it to a local repair shop and get it fixed on the cheap I don't have time for repairs on phones Luke this when they want your money they're all over you but when you complain that I have all these phones that are defective not interested apple very disappointed I have most or all of your gadgets but after this dont thinking.l buy anything of yours I still have old nokia 13 years old works perfect never changed anything I also have a vintage commodore computer still works even if i pull it out every year but 3 apple device left on the side explodes and it's my fault cos they out of warranty and they're old disgusting I'm gonna complain on every channel as your goods are not cheap and I expect them to last and give a Mickey Mouse cost on repair is a disgrace after telling me to come to the Trafford centre store to see what the technician can do which was also the manger
Currently Being ModeratedNov 5, 2013 8:22 PM (in response to wet1dawg)
Just returned from our local Apple Store, frustrated. Waited 2 hours for an appointment with the 'Genius', showed them my blown up 3GS, just to find out that they offer me a $79 repair. When I told them I want to trade the thing in, the answer was: yes, get it repaired and we recylce the repaired one for $18. I could hardly stop laughing.
This is Apple's new business model: make $79 on the repair and buy it back for $18. Looks like they are desperate to recover their share value.
All joking aside, Apple should show some more appreciation for its customers. I have plenty of electronics in my home, many of this being much older than this iPhone of 2010 (guys, we are in 2013 - this is not from the last century). Most of this stuff runs on rechargable batteries, and runs and runs and runs. I have never seen one blowing up 'because of safety reasons', what a helpless and desperate excuse.
The saddest learning above all - Apple doesn't care. The money is in the pocket, done.
Currently Being ModeratedDec 31, 2013 8:19 PM (in response to wet1dawg)