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Loss of sound after iOS 7 download on iPad 2

12810 Views 7 Replies Latest reply: Nov 6, 2013 6:12 AM by Allan-Michael RSS
heidicurry67 Calculating status...
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Sep 20, 2013 4:29 PM

Help!  I've noticed that since the. Download of iOS 7, I have begun to lose sound in most games and apps as well as keyboard, etc..  Music does produce sound.  Certain games that produced sound immediately following the download, i.e. Plants vs Zombies 2, no longer have sound.  Has anyone else experienced this or have any solutions for an easy fix?

iPad 2, iOS 7, Loss of sound in most games & apps
  • Demo Level 9 Level 9 (73,915 points)
    Currently Being Moderated
    Sep 20, 2013 4:37 PM (in response to heidicurry67)

    If you lost sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.

     

    System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.

     

    Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.

    If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.

     

    If you have the side switch set to lock screen rotation then the system sound control is in the control center. Swipe up from the bottom of the screen to get to control center . Tap on the bell icon and system sounds will return.

     

    If you have the side switch set to mute system sounds, then the screen lock can be accessed in the same manner as described above.

     

    This support article from Apple explains how the side switch works.

    http://support.apple.com/kb/HT4085

  • courtenaylee Calculating status...
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    Sep 29, 2013 7:29 AM (in response to Demo)

    This did not solve my problem.  I've tried everything, but still no sound in Game Center.  Anyone else having this problem? 

  • XTails Calculating status...
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    Oct 10, 2013 3:57 PM (in response to courtenaylee)

    I have the same issue where sound doesnt work in pvz2. It does work in other apps, i dont have the screenlock switch set the wrong way and using bar thing to mute unmute doesnt do anything. Does anyone have an idea what else might cause this?

  • JTA007 Calculating status...
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    Oct 15, 2013 6:52 PM (in response to XTails)

    Did not solve my sound problems either...have checked everything, rebooted, etc....and still no sound or sound volume bar when I push the volume side button...nothing. Help?

  • Marvanja Calculating status...
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    Oct 27, 2013 10:35 AM (in response to courtenaylee)

    You could try this:

     

    If side switch is currently set to lock screen (red is visible) and you don't get sound, change side switch function in the menu to mute system sound.

    Unmute using the side switch. Test sound and if it works you can set the side switch function back to lock screen and lock it.

    Hope this helps.

  • Allan-Michael Level 1 Level 1 (10 points)
    Currently Being Moderated
    Nov 6, 2013 6:12 AM (in response to Demo)

    Thank you!  This solved my problem too!!!

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