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My Macbook is running Mac OSX 10.9, when I used chrome,firefox or safari my browser freezes

5696 Views 20 Replies Latest reply: Nov 12, 2013 10:36 PM by plasmawipes RSS
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plasmawipes Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 5, 2013 2:52 PM

I have 4g of ram installed.

 

why does the OS freeze up is this new problem? when I had Lion it didn't free.

MacBook, OS X Mavericks (10.9)
  • arthur Level 4 Level 4 (3,990 points)

    It would help to give us more information about your computer. If you can, use EtreCheck to post a report. Etresoft: EtreCheck

  • John Galt Level 7 Level 7 (33,110 points)

    Uninstall Global Delight's "Boom" software according to its instructions.

     

    Your system has been modified with many other potential problems including AppCleaner. Start with Boom and observe effects of uninstalling it. Also look for an update to Virtualbox.

    MacBooks  iMacs  iPads  AirPorts, OS X Mavericks (10.9),  28 years Apple!
  • Barney-15E Level 7 Level 7 (33,440 points)

    If it is causing all browsers to freeze, I would suspect one of your Internet Plug-ins.

  • Barney-15E Level 7 Level 7 (33,440 points)

    I'm not sure if it is related, but check for updates for Google Drive. It has been causing the Finder to crash.

  • Barney-15E Level 7 Level 7 (33,440 points)

    plasmawipes wrote:

     

    i checked the plugins nothing there. Could it be a virus?

    So you removed them all from the folder and re-started Safari?

  • John Galt Level 7 Level 7 (33,110 points)

    plasmawipes wrote:

     

    i uninstall boom a long time ago.

     

    Boom is still installed according to the report you posted about an hour ago.

     

     

    i checked the plugins nothing there. Could it be a virus?

     

     

    If you are downloading torrents, anything is possible. For example, you said you uninstalled Boom yet it remains installed.

  • John Galt Level 7 Level 7 (33,110 points)

    There does not need to be an icon for a process modifying OS X to remain installed. If you provided your user name and password in response to an installer's request for your credentials, merely dragging an application's icon to the Trash is almost never the correct way to uninstall it. If you don't uninstall such things properly, not only will they continue to affect your system, adverse effects may result from an incomplete installation. Boom is a system modification known to cause problems, and from what you describe it was not completely uninstalled.

     

    If you do not know how to uninstall a system modification, ask its developer for assistance.

     

    Google Drive is another problem: finder crashes with maverick. If you want your Mac to run well, uninstall anything Google installed on your Mac including the resource-hogging Chrome.

     

    Wireshark has been known to cause problems even in earlier OS X versions. Determine if it has been updated for Mavericks, use the correct version for your Mac, and if you do not need it, get rid of it.


    MacBooks  iMacs  iPads  AirPorts, OS X Mavericks (10.9),  28 years Apple!
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