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Ipad Air yellow screen tint on left hand side?

204365 Views 1,008 Replies Latest reply: Apr 2, 2014 4:16 PM by Orkut RSS Branched to a new discussion.
  • Daniel mars Calculating status...
    Currently Being Moderated
    Nov 6, 2013 4:18 AM (in response to Air User)

    Mine has the same problem and I must exchange it in 15days.

  • quansheng Calculating status...
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    Nov 6, 2013 4:44 AM (in response to Air User)

    Mine has the same problem yellow at the buttom left, pink at the top right. I'm going to try to exchange it.

  • brenospeno Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 6, 2013 5:54 AM (in response to Air User)

    This may interest some. Perhaps the serial number can give some vital information.

    I found this on Reddit;

     

    "What is your screen manufacturer code (found in serial number)

    DMQL - Samsung

    DMPLG - LG

    DLXL - no clue, Sharp?

    People with the perfect screens are apparently Samsung displays." - incurable_humanist

     

    My replaced iPad is a DMPLG and has the "book spine" problem

    My original deffective iPad Air I returned to Apple after less than 24 hours (which was worse) was DMPLH

    Both have DMPL and are deffective.

     

    Here's more on the disussion

    http://www.reddit.com/r/ipad/comments/1pvmi1/ipad_air_screen_defects/

  • goodolcheez Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 6, 2013 7:26 AM (in response to finepiks)

    finepiks wrote:

     

       Nov 5, 2013 8:06 PM    (in response to SergZak

    That might explain the "bookspine" effect being light fall off, which admittedly I do now notice on mine, but to be honest I'm not bothered by it as it's not noticeable enough that it intereferes with photos (which is my main use for it). The left side is where all the CPU and other chips etc reside.

     

    See?  You discovered the flaw in your screen too.  Prior to that you claimed you have no issues what so ever...

    I really doubt it's a design problem as I am sure Apple made a prototype model here in the U.S. and test it before having China mass produce.

  • ddrulez Calculating status...
    Currently Being Moderated
    Nov 6, 2013 7:51 AM (in response to Air User)

    Same problem here. DMPL serial.

    Yellow tint on the left side.

  • billfrombeaverton Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 6, 2013 8:48 AM (in response to brenospeno)

    I just checked and mine is DMPLG -- but I don't have the book spine issue. As I initially stated, the thing that I noticed and wasn't pleased with, was that on pages that have white backgrounds, the whites weren't bright white like my iPad 3 is. My iPad 3 has "cool" tone whites...and my iPad Air were definitely "warm" tone whites. I've been using it for a couple if days now, and I've grown used to it...so it no longer is an issue for me. And frankly, had I not compare the two side by side, I wouldn't have thought my new iPad had an "issue". But once I saw the huge difference, I was really disappointed and went searching for an answer and found this thread.

     

    I did go to local Apple store yesterday to get a case for it, and asked the guy about the yellow tinge issue. He said he wasn't aware of this problem, but suggested I bring the iPad up there, as they have some kind of test they can run that would check to see if it's running within tolerance. I didn't question him further about this, because as I said, it no longer was a real issue for me. My guess is that when they went for thin and light weight, the yellow tinge in the screen is simply part of the end result. I'm still waiting for my iPhone 5S and will be interested in how whites look on it.

  • finepiks Level 1 Level 1 (40 points)
    Currently Being Moderated
    Nov 6, 2013 9:00 AM (in response to brenospeno)

    Thats very interesting. Contrary to what I'd posted earlier I'm not sure mine does have the book spine problem. If it does it's so feint that I can barely see it having selected a white wallpaper. My serial is DLXL. The screen in the iFixit teardown is an LG.

  • goodolcheez Level 1 Level 1 (0 points)

    billfrombeverton wrote:

     

    I just checked and mine is DMPLG -- but I don't have the book spine issue. As I initially stated, the thing that I noticed and wasn't pleased with, was that on pages that have white backgrounds, the whites weren't bright white like my iPad 3 is. My iPad 3 has "cool" tone whites...and my iPad Air were definitely "warm" tone whites. I've been using it for a couple if days now, and I've grown used to it...so it no longer is an issue for me. And frankly, had I not compare the two side by side, I wouldn't have thought my new iPad had an "issue". But once I saw the huge difference, I was really disappointed and went searching for an answer and found this thread.

     

    iPad 3's do have cooler tint and iPad Air's have warm tint. That is because Apple changed the calibration for the whites on the new model. You are whining about the thing that isn't an issue.   What you need to check is how the whites look across the screen for evenness.  See if the white is dirtier and lost brightness on the left side of the screen in portrait mode.   In addition, take your device in the closet, with doors closed and see if you have light blotches along the edge of the screen.  Thoroughly check. 

     

    And you can't go by serial number....  it would make no difference until Apple acknowledges the problem, take an action and apply a fix.  This may take time.  Until then I wouldn't expect the scrren flaws to be resolved.

  • goodolcheez Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 6, 2013 9:30 AM (in response to finepiks)

    finepiks wrote:

     

    Thats very interesting. Contrary to what I'd posted earlier I'm not sure mine does have the book spine problem. If it does it's so feint that I can barely see it having selected a white wallpaper. My serial is DLXL. The screen in the iFixit teardown is an LG.

     

    You said you admitted you have book spine issue on the display before. Did you change your mind by telling us you don't have the issue now?  It doesn't add up.  And it's "faint" not feint. I looked it up on web dictionary and it doesn't pull anything.  And it's "I could barely see" not "I can barely see".  Just a correction...

     

     

    goodolcheez

  • Yellowtail714 Calculating status...
    Currently Being Moderated
    Nov 6, 2013 9:40 AM (in response to Air User)

    I dint know until I read this post. Mine does the same thing too and it's really annoying. I taking it back toward the end of my return period. Hopefully I will get new production without defects.

    Additionally, my ipad just keeps crashing. Report indicates half the time it's low memory. Apple should have put 2gb.

  • i-nobody Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 6, 2013 9:52 AM (in response to Air User)

    Mine is DMPLG...

     

    http://farm3.staticflickr.com/2880/10685179315_82e2b32d3d_b.jpg

     

    I'm tired of "fighting" with my reseller for a replacement ... and waiting for Apple to tell us something

     

     

    (please, sorry for my English )

  • crh24 Level 3 Level 3 (920 points)
    Currently Being Moderated
    Nov 6, 2013 10:00 AM (in response to Yellowtail714)

    I purchased two iPad 3s, one for my wife and one for myself. I later gave them to my adult children and purchased the 4th gen. With both the 3 and 4 I had a 50% 'discolored display' failure rate...one was good and one was bad on arrival.  In each instance I called Apple and had the defective unit replaced.  Apple was aware of the problem and didn't give me any grief about a replacement.  The replacement units were both fine.

     

    I was hoping not to have the same problem with my new 128GB iPad Air AT&T (my wife is waiting for the mini Retina to upgrade).  I guess I'm lucky this time—I don't have any of the display problems in this thread.

     

    My unit is DMPLH.

    late-2012 27" i7 iMac, 32GB, 3TB Fu, OS X Mavericks (10.9), iPad Air, 4, 2; ATV3; mid 2012 MBA;
  • i-nobody Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 6, 2013 11:36 AM (in response to Air User)

    fine!

    I just talked with my reseller and there is no problem here for Apple .

    These yellow areas occur due to the different intensity of light from the LEDs in the panel... and this is normal in these panels. iuju!

     

     

    so ... Apple, don't sell this product as a professional design tool

     

     

    "great product with a great experience"

    "customer satisfaction # 1"

     

     

    really?

    not for me this week

     

    (please, sorry for my English)

  • boony3035 Calculating status...
    Currently Being Moderated
    Nov 6, 2013 1:07 PM (in response to i-nobody)

    Same problem here (UK).

     

    Had my IPad Air since the 1st of November.Only noticed it today when i used the Ipad in portrait & noticed it was discoloured on the left side.Used google and found this thread.

     

    I mostly use it in landscape & now notice it in that too.If i flip it right round in landscape mode the address bar in safari is has a yellow-ish darker tint.

  • goodolcheez Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 6, 2013 1:52 PM (in response to boony3035)

    boony3035 wrote:

     

    Same problem here (UK).

     

    Had my IPad Air since the 1st of November.Only noticed it today when i used the Ipad in portrait & noticed it was discoloured on the left side.Used google and found this thread.

     

    I mostly use it in landscape & now notice it in that too.If i flip it right round in landscape mode the address bar in safari is has a yellow-ish darker tint.

     

    And that confirms that this yellowness is not an optical illusion, as it follows you when you turn them around. 

     

    Having half side discolored is a problem.  Not good in my book.  Look, I don't hate Apple.  I want them to succeed by selling real good quality products.  Not for myself, but I will be getting one (iPad Mini w/ Retina) for my Dad for Christmas present.  I just hope he won't complain about the display flaw..... I know he is a lot less sensitive than I when it comes to visuals.

     

     

    goodolcheez

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