1 2 Previous Next 20 Replies Latest reply: Nov 12, 2013 10:36 PM by plasmawipes
plasmawipes Level 1 Level 1 (0 points)

I have 4g of ram installed.

 

why does the OS freeze up is this new problem? when I had Lion it didn't free.


MacBook, OS X Mavericks (10.9)
  • 1. Re: My Macbook is running Mac OSX 10.9, when I used chrome,firefox or safari my browser freezes
    arthur Level 5 Level 5 (4,470 points)

    It would help to give us more information about your computer. If you can, use EtreCheck to post a report. Etresoft: EtreCheck

  • 2. Re: My Macbook is running Mac OSX 10.9, when I used chrome,firefox or safari my browser freezes
    plasmawipes Level 1 Level 1 (0 points)

    i followed your info so here is what it says;

     

    Hardware Information:

              MacBook (13-inch, Early 2009)

              MacBook - model: MacBook5,2

              1 2 GHz Intel Core 2 Duo CPU: 2 cores

              4 GB RAM

     

    Video Information:

              NVIDIA GeForce 9400M - VRAM: 256 MB

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0

              AirPlay: Version: 1.9

              AppleAVBAudio: Version: 2.0.0

              iSightAudio: Version: 7.7.3

     

    Startup Items:

              ChmodBPF - Path: /Library/StartupItems/ChmodBPF

              VirtualBox - Path: /Library/StartupItems/VirtualBox

     

    System Software:

              OS X 10.9 (13A603) - Uptime: 0 days 0:15:22

     

    Disk Information:

              WDC WD1600BEVS-22RST0 disk0 : (160.04 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        disk0s2 (disk0s2) <not mounted>: 159.18 GB

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              HL-DT-ST DVDRW  GS22N 

     

    USB Information:

              Micron Built-in iSight

     

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Computer, Inc. IR Receiver

     

              Logitech USB Receiver

     

              Apple Inc. BRCM2046 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

              com.globaldelight.driver.BoomDevice          (1.1)

              com.bongiovi.DPSReflector          (1.0)

              org.virtualbox.kext.VBoxDrv          (4.2.18)

              org.virtualbox.kext.VBoxUSB          (4.2.18)

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [loaded] com.google.keystone.daemon.plist

     

    Launch Agents:

              [loaded] com.google.keystone.agent.plist

     

    User Launch Agents:

              [not loaded] org.virtualbox.vboxwebsrv.plist

     

    User Login Items:

              uTorrent

              iTunesHelper

              SpeechSynthesisServer

              Google Drive

     

    3rd Party Preference Panes:

              Flash Player

              Java

     

    Internet Plug-ins:

              Default Browser.plugin

              DirectorShockwave.plugin

              Flash Player.plugin

              FlashPlayer-10.6.plugin

              googletalkbrowserplugin.plugin

              JavaAppletPlugin.plugin

              npgtpo3dautoplugin.plugin

              o1dbrowserplugin.plugin

              QuickTime Plugin.plugin

              Silverlight.plugin

     

    User Internet Plug-ins:

     

    Bad Fonts:

              None

     

    Time Machine:

              Time Machine not configured!

     

    Top Processes by CPU:

                   5%          Google Chrome Helper EH

                   4%          WindowServer

                   2%          EtreCheck

                   1%          coreaudiod

                   1%          fontd

                   1%          NETGEARGenieDaemon

                   0%          AppCleaner

                   0%          mds

                   0%          aosnotifyd

     

    Top Processes by Memory:

              152 MB             Google Chrome Helper EH

              143 MB             Google Chrome

              127 MB             com.apple.IconServicesAgent

              70 MB              Google Chrome Helper

              61 MB              Finder

              61 MB              mds_stores

              45 MB              installd

              41 MB              softwareupdated

              41 MB              WindowServer

              37 MB              Dock

     

    Virtual Memory Statistics:

              1.37 GB            Free RAM

              1.63 GB            Active RAM

              230 MB             Inactive RAM

              534 MB             Wired RAM

              531 MB             Page-ins

              156 KB             Page-outs

     

    Can you help me now?

  • 3. Re: My Macbook is running Mac OSX 10.9, when I used chrome,firefox or safari my browser freezes
    John Galt Level 8 Level 8 (36,395 points)

    Uninstall Global Delight's "Boom" software according to its instructions.

     

    Your system has been modified with many other potential problems including AppCleaner. Start with Boom and observe effects of uninstalling it. Also look for an update to Virtualbox.

  • 4. Re: My Macbook is running Mac OSX 10.9, when I used chrome,firefox or safari my browser freezes
    Barney-15E Level 8 Level 8 (35,295 points)

    If it is causing all browsers to freeze, I would suspect one of your Internet Plug-ins.

  • 5. Re: My Macbook is running Mac OSX 10.9, when I used chrome,firefox or safari my browser freezes
    plasmawipes Level 1 Level 1 (0 points)

    i uninstall boom a long time ago.

  • 6. Re: My Macbook is running Mac OSX 10.9, when I used chrome,firefox or safari my browser freezes
    plasmawipes Level 1 Level 1 (0 points)

    i checked the plugins nothing there. Could it be a virus?

  • 7. Re: My Macbook is running Mac OSX 10.9, when I used chrome,firefox or safari my browser freezes
    Barney-15E Level 8 Level 8 (35,295 points)

    I'm not sure if it is related, but check for updates for Google Drive. It has been causing the Finder to crash.

  • 8. Re: My Macbook is running Mac OSX 10.9, when I used chrome,firefox or safari my browser freezes
    Barney-15E Level 8 Level 8 (35,295 points)

    plasmawipes wrote:

     

    i checked the plugins nothing there. Could it be a virus?

    So you removed them all from the folder and re-started Safari?

  • 9. Re: My Macbook is running Mac OSX 10.9, when I used chrome,firefox or safari my browser freezes
    John Galt Level 8 Level 8 (36,395 points)

    plasmawipes wrote:

     

    i uninstall boom a long time ago.

     

    Boom is still installed according to the report you posted about an hour ago.

     

     

    i checked the plugins nothing there. Could it be a virus?

     

     

    If you are downloading torrents, anything is possible. For example, you said you uninstalled Boom yet it remains installed.

  • 10. Re: My Macbook is running Mac OSX 10.9, when I used chrome,firefox or safari my browser freezes
    plasmawipes Level 1 Level 1 (0 points)

    how do you know boom is installed?

    I don't download illegal software the only reason I had to use utorrent is because the dmg file for Libre Office is torrent format. Libre Office if freeware software it is like Microsoft Word but its free.

     

    http://www.libreoffice.org/download

     

    The Original Boom I installed was a free trial after 30 days I delete it in the trash can I thought that was how you uninstall on Mac Osx.

  • 11. Re: My Macbook is running Mac OSX 10.9, when I used chrome,firefox or safari my browser freezes
    plasmawipes Level 1 Level 1 (0 points)

    How can Boom be there and there is no Icon?

  • 12. Re: My Macbook is running Mac OSX 10.9, when I used chrome,firefox or safari my browser freezes
    John Galt Level 8 Level 8 (36,395 points)

    There does not need to be an icon for a process modifying OS X to remain installed. If you provided your user name and password in response to an installer's request for your credentials, merely dragging an application's icon to the Trash is almost never the correct way to uninstall it. If you don't uninstall such things properly, not only will they continue to affect your system, adverse effects may result from an incomplete installation. Boom is a system modification known to cause problems, and from what you describe it was not completely uninstalled.

     

    If you do not know how to uninstall a system modification, ask its developer for assistance.

     

    Google Drive is another problem: finder crashes with maverick. If you want your Mac to run well, uninstall anything Google installed on your Mac including the resource-hogging Chrome.

     

    Wireshark has been known to cause problems even in earlier OS X versions. Determine if it has been updated for Mavericks, use the correct version for your Mac, and if you do not need it, get rid of it.


  • 13. Re: My Macbook is running Mac OSX 10.9, when I used chrome,firefox or safari my browser freezes
    plasmawipes Level 1 Level 1 (0 points)

    How do I uninstall the rest of Boom, where do I find the Kernel Extensions?

  • 14. Re: My Macbook is running Mac OSX 10.9, when I used chrome,firefox or safari my browser freezes
    plasmawipes Level 1 Level 1 (0 points)

    Safari isn't a browser I like it doesn't block annoying advertisments like Chrome and Firefox

     

    Message was edited by: plasmawipes

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