k_la_nicole

Level 1 (0 points)

Q: iTunes

Itunes keeps asking me to uninstall and reinstall, I have done this but it will not allow me to open or update itunes

iPhone 4 (8GB), iOS 6.0.1

Posted on Nov 4, 2013 3:37 PM

I have this question too

Q: iTunes

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Helpful answers

by Allen A,

Allen A Nov 6, 2013 10:45 AM in response to k_la_nicole
Community Specialists

Nov 6, 2013 10:45 AM in response to k_la_nicole

Hello k_la_nicole,

Depending on the version of Windows you're running, one of the following articles provides steps that should help get iTunes working again.

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421

iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717

Cheers,
Allen
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