KenLivs
Level 1 (0 points)

Q: I preordered mmlp2 deluxe and I know it was released but I can't listen to the songs or download it, Help!!

So it's pretty straight forward. I Preordered MMLP2 Deluxe thinking that as soon as it was released I would be able to download and listen to it. However for reason that isn't how it turned out to work. My account got charged so I dont want to pay for it again but I want to listen to it. How do I do this and is it me or itunes that is being stupid?

MacBook Pro with Retina display, iOS 7.0.3

Posted on Nov 6, 2013 12:32 PM

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KenLivs

Q: I preordered mmlp2 deluxe and I know it was released but I can't listen to the songs or download it, Help!!

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  • by matt00,

    matt00 Nov 8, 2013 7:22 AM in response to KenLivs
    Level 5 (4,015 points)
    Nov 8, 2013 7:22 AM in response to KenLivs

    Hey KenLivs,

     

     

    Thanks for the question. I understand you are having issues with downloading a pre-ordered item. The following article outlines the procedure of pre-orders and redeeming the download:

     

    Downloading a pre-ordered item

     

    When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.

     

    If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.

     

    iTunes Store: About Pre-orders

    http://support.apple.com/kb/HT5714

     

     

    Thanks,

     

    Matt M.