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iMessage Bug

289 Views 2 Replies Latest reply: Nov 6, 2013 6:19 PM by dforr05 RSS
dforr05 Calculating status...
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Nov 6, 2013 5:37 PM

My messages app keeps saying that I have an unread message when I have read all of them. I have seen this solved on a macbook. Does anyone know how to fix it on an iphone?

iPhone 5s, iOS 7.0.3
  • Ralph9430 Level 6 Level 6 (12,420 points)
    Currently Being Moderated
    Nov 6, 2013 5:53 PM (in response to dforr05)

    Try quitting the messages app then reset the phone.

     

    Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

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