2 Replies Latest reply: Nov 6, 2013 6:19 PM by dforr05
dforr05 Level 1 Level 1 (0 points)

My messages app keeps saying that I have an unread message when I have read all of them. I have seen this solved on a macbook. Does anyone know how to fix it on an iphone?


iPhone 5s, iOS 7.0.3
  • 1. Re: iMessage Bug
    Ralph9430 Level 6 Level 6 (13,285 points)

    Try quitting the messages app then reset the phone.

     

    Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • 2. Re: iMessage Bug
    dforr05 Level 1 Level 1 (0 points)

    I tried both of those but what ended up working in the end was deleting the messages i received today. Thanks for your help