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All replies
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Helpful answers
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Nov 6, 2013 7:39 PM in response to John Sunierby Baby Boomer (USofA),Change your router channel number. Most times this works & is all you have to do.
Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.
System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary.
Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
http://support.apple.com/kb/HT4628 Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
Manually provided DNS server addresses are higher priority than DHCP's
http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting
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What to do when you can't connect to the Internet
Also, run the Airport Utility app which is located inside the Utilities folder.
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If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.
If using Apple's Airport, please re-post over in one of the AirPort Forums.
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Nov 6, 2013 8:51 PM in response to Baby Boomer (USofA)by John Sunier,Automatically is greyed out so I cannot change to a particular channel. Shouldn't it choose the most interference-free one? Haven't tried the unplugging for awhile so will try again. As I said, I have Apple Time Capsule for my router and it has worked much better than the Linksys I had before. Until now.
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Nov 7, 2013 12:43 PM in response to John Sunierby Baby Boomer (USofA),John Sunier wrote:
Automatically is greyed out so I cannot change to a particular channel. Shouldn't it choose the most interference-free one? Haven't tried the unplugging for awhile so will try again. As I said, I have Apple Time Capsule for my router and it has worked much better than the Linksys I had before. Until now.
As recommended in my last respone, post in the Airport forums.
