Q: Problem logging in App Store
Hi,
I can log in online apple store so I believe I have the right ID and password.
But I keep having this problem logging in App Store.
Anyone had met this problem before?
MacBook Pro, OS X Mountain Lion (10.8.4)
Posted on Nov 6, 2013 1:39 PM
First take the steps recommended in this support article. If there's no change, continue as follows.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Preferences/
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Desktop, leaving the window open. Relaunch the application and test. If there's no change, quit again and put the item you moved back where it was, overwriting the one that may have been created in its place. Otherwise, delete the item you moved. If possible, restore it from a backup that predates the problem.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Posted on Nov 6, 2013 8:48 PM