Joshuawebb

Q: Pages updating

I just this morning was editing an essay in pages on a PC.

I then came to my ipad to do some more later, but I can't open the document.

There is an error that appears and it tells me that the file is updating.

That was a couple of hrs ago and the file is still greyed out.

Using latest ios and latest pages

Thanks.  Josh

iPad, iOS 7.0.2

Posted on Nov 5, 2013 6:54 AM

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Q: Pages updating

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  • by sheila_m.,

    sheila_m. sheila_m. Nov 7, 2013 1:11 PM in response to Joshuawebb
    Community Specialists
    Nov 7, 2013 1:11 PM in response to Joshuawebb

    Hello Josh,

     

    I would be concerned too if I was not able to access my Pages documents on my iPad.  I recommend to steps in the section titled "Documents I've updated on my Mac or uploaded from iCloud.com don't appear on my iOS device" in the following article for the issue you described:

     

    iCloud: Troubleshooting Documents in the Cloud

    http://support.apple.com/kb/TS3991

     

    Thank you for using Apple Support Communities.

     

    Best,

    Sheila M.

  • by MaestroDRLF,

    MaestroDRLF MaestroDRLF Nov 8, 2013 11:47 AM in response to Joshuawebb
    Level 1 (0 points)
    Nov 8, 2013 11:47 AM in response to Joshuawebb

    I have this issue, too.  It is a serious issue.  I spoke with Apple tech support yesterday and they are very aware of it . . . especially as several forums are screaming about it!  He promised they were working diligently on an update.

    The issue seems to be that the NEW Pages will not open documents made in OLDER pages. 

     

    He recommended, for the time being, that you open your older pages app - - - save as a new pages vers

     

    Well, that's great for 3-4 documents.  We have hundreds.  So, awaiting an update.

     

    Best,

    Maestro