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My iPhone 5 camera does not work

203 Views 4 Replies Latest reply: Jan 7, 2014 5:33 AM by ckuan RSS
marissa259 Calculating status...
Currently Being Moderated
Nov 7, 2013 5:46 PM

My iPhone 5 camera does not work

iPhone 5, iOS 7.0.3
  • ckuan Level 6 Level 6 (19,790 points)
    Currently Being Moderated
    Nov 7, 2013 6:24 PM (in response to marissa259)

    More details please. Do you have Restrictions > Camera ON in Settings > General?

  • JimHdk Level 7 Level 7 (21,510 points)
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    Nov 7, 2013 6:24 PM (in response to marissa259)

    Have you tried restarting or resetting your iPhone?

     

    Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPhone shuts down, then press the On/Off button until the Apple logo appears.

     

    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).

  • AllisLight Calculating status...
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    Jan 7, 2014 5:30 AM (in response to marissa259)

    I am writing because I just purchased an IPhone 5 and when I try to take a picture, very quickly a pop up comes up on the screen and I think says that "can not find location" and then it shuts down.

      Seeking advice.  Also, the photo tab pops up and shuts down.

  • ckuan Level 6 Level 6 (19,790 points)
    Currently Being Moderated
    Jan 7, 2014 5:33 AM (in response to AllisLight)

    Double tap Home button, delete Camera and Photos apps from multitask-list (Swipe UP the app's snapshot) and do a reset

    Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

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