2 Replies Latest reply: Nov 8, 2013 8:23 PM by Damian Adams
Damian Adams Level 1 Level 1 (5 points)

I am unable to turn off passcode lock on an iPad running IOS7.0.3.  When I get to the screen in Settings > General > Passcode Lock, "Turn Passcode Off" is greyed out and cannot be used.  Hence I am stuck with having to enter a passcode even though I don't want to any longer.  The problem is not that I do not know the passcode, simply that I can't turn off the passcode lock.  Any thoughts?