Pat518

Q: iPhone to Android iMessage bug fix

I was having the problem when i switched from my iPhone to my Galaxy s4 where people using iPhones would try to text me and it wouldn't get to me because it would be sent in iMessage. Well i asked one of my friends who knows a lot about Apple products and he seems to have found a fix. What worked for me is to open iTunes, then go to account. Once there find the the section "iTunes in the cloud" and the option in there "Manage my devices". You have to go in there and remove your iPhone from the iCloud and that should work, or at least it did for me.

Posted on Jun 3, 2013 9:01 PM

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Q: iPhone to Android iMessage bug fix

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  • by tngatrofan,

    tngatrofan tngatrofan Oct 22, 2013 9:09 AM in response to FelipeV
    Level 1 (0 points)
    Oct 22, 2013 9:09 AM in response to FelipeV

    That's a garbage answer. It is clearly an issue that needs to be fixed.

  • by charliecruz88,

    charliecruz88 charliecruz88 Oct 24, 2013 8:08 PM in response to Pat518
    Level 1 (0 points)
    Oct 24, 2013 8:08 PM in response to Pat518

    seriously! what on earth is the deal?!?!? I switched from an iphone 5 with ios7 to a galaxy note 3. i turned off imessage, deleted my icloud from the phone, went to apple support and manage settings, changed my apple id password, deleted my phone number...and i still cant receive texts from iphone users. I talked to apple about the issue, their only solution was to text everyone of my iphone user contacts and tell them to delete me as a contact on their icloud and re add me. absurd. i like the whole apple ecosystem. I use iphones, apple tv, and a macbook pro, but this is just flat a flat out stupid GLITCH that needs to be answered ASAP

  • by Beverlyfromal,

    Beverlyfromal Beverlyfromal Oct 24, 2013 9:14 PM in response to charliecruz88
    Level 1 (0 points)
    Oct 24, 2013 9:14 PM in response to charliecruz88

    On your iphone go to general and scroll to bottom when you see reset then choose reset network 

  • by mgsteinkamp,

    mgsteinkamp mgsteinkamp Nov 4, 2013 8:49 PM in response to tngatrofan
    Level 1 (0 points)
    Nov 4, 2013 8:49 PM in response to tngatrofan

    Just some notes on what I have seen:

     

    -This is not a glitch, it is the way the software is designed. It was done on purpose. It places responsibility on the user.

     

    -You need to remove more than just your phone from iMessage!!! Just removing your phone accomplishes nothing; the iMessages will still be sent as iMessages, just to your iPod, PC or iPad. You must remove all devices from iMessage.

     

    -You won't recover iMessage Group functionality. iMessage is a fairly dry, weak version of free products such as Line, Skype or Kakaotalk. It is an Apple exclusive application with no cross-platform compatibility. If you leave Apple, you lose iMessage. It is just an inconvenient app that comes preinstalled in all Apple products that suckers have unfortunately become accustomed to.

     

     

    Plea to Apple:

    You have a product that has the reputation of anyone "being able to just pick it up and use it." I have seen enough uninformed people leave Apple, then blame Android for this debacle. It is clear that this is the desired effect, but that is a dick move. Just add a radio switch below "iMessage: On/Off" that says "Deactivate iMessage for all devices? Yes/No."

     

    Problem solved. Your user experience is salvaged and you don't have masses raging at whoever happens to come to mind first.

     

    Better yet, create the iMessage app for android and charge users some price to switch. Increases your market, gives iPhone users an opportunity to salvage group chat and you can still punish those who stray from your product line. iMessage is a ****-poor alternative to the above mentioned products, but you already have the consumer base so this is purely an opportunity for profit.

     

    If you have any thoughts or would actually consider this, let's talk.

  • by fromsouth,

    fromsouth fromsouth Nov 4, 2013 9:21 PM in response to mgsteinkamp
    Level 5 (4,833 points)
    iCloud
    Nov 4, 2013 9:21 PM in response to mgsteinkamp

    Better yet, create the iMessage app for android and charge users some price to switch. Increases your market, gives iPhone users an opportunity to salvage group chat and you can still punish those who stray from your product line. iMessage is a ****-poor alternative to the above mentioned products, but you already have the consumer base so this is purely an opportunity for profit.

     

    If you have any thoughts or would actually consider this, let's talk.

    http://www.apple.com/legal/intellectual-property/policies/ideas.html

  • by Erik Zotter,

    Erik Zotter Erik Zotter Nov 6, 2013 3:30 PM in response to gottabook
    Level 1 (0 points)
    Nov 6, 2013 3:30 PM in response to gottabook

    Awesome... "page not available"

  • by w3a2,

    w3a2 w3a2 Nov 6, 2013 6:55 PM in response to Erik Zotter
    Level 1 (0 points)
    Nov 6, 2013 6:55 PM in response to Erik Zotter

    I was going to unsubscribe from this thread, and if possible also delete my apple id. but then i had a thought

     

    It's been about a month since I moved over to android (little annoyed i didn't wait for the nexus 5 but still) and only in the past few days have i not had complaints about imessage from iphones not getting to me. (would say message not delivered and she would have to select 'send as text message').

     

    this is after I disabled it on the iphone, removed my iphone from my account, and reset my apple id password.

     

    so it seems it takes a while for it all to filter through

     

    But, i asked a collegue with his iphone to send me a text and he still had to resend it as a plain text.  And now i'm about to on-sell my old iphone - will the girl who buys it from me start getting imessages intended for me? As I understand it, imessage looks for the serial no. of the device so even if i've deregistered and wiped it i'm still not so sure.

     

    Not impressed Apple. This policy of Total Control of everything (needing to have a PC with iTunes installed to add music to your phone?) is not only poor form it's unethical.  Glad I switched to Android and wish I had done it sooner.

     

    ps. I'll be needing a new home computer soon, was actually thinking of switching to a macbook.  not so sure now.

  • by kerryfromperrysburg,

    kerryfromperrysburg kerryfromperrysburg Nov 7, 2013 3:21 AM in response to w3a2
    Level 1 (0 points)
    Nov 7, 2013 3:21 AM in response to w3a2

    w3a2....The one thing I have found to actually stop this from happening is adding a new phone number to the iphone so when you sell it and the person activates it with a new number, the problem with stop! I noted on this thread a while ago that I have several lines and the one thing I have to do when switching back and forth from my iphone to droid is temporarily add a different phone number to my iphone. That is the only thing I have found that works. It's a pain and obviously not everyone can do it. But it does stop the iphone from receiving any iMessages that are intended as texts.

  • by Ludatyk,

    Ludatyk Ludatyk Nov 7, 2013 7:18 AM in response to kerryfromperrysburg
    Level 1 (5 points)
    Nov 7, 2013 7:18 AM in response to kerryfromperrysburg

    I basically resetted my Apple ID that was tied to iMessage and my number... That helped in removing iMessage from my device...

     

    I no longer have that problem, I still use iMessage with my iPad and Mac... But I get text messages from my Note.

  • by kailibur,

    kailibur kailibur Nov 7, 2013 3:00 PM in response to FelipeV
    Level 1 (0 points)
    Nov 7, 2013 3:00 PM in response to FelipeV

    I have the same issue. My friends all switched my contact from iphone to mobile, deleted previous imessage conversations, and then filled my imessage slot with my email address. they even tried telling it to send as a text message. They still get a failure to send notification. When they dont, It still says delivered in an imessage format. some of my friends have even tried completely deleting then re-making my contact. When all this occurs, who else besides apple could possibly be at fault for this?

  • by kailibur,

    kailibur kailibur Nov 7, 2013 3:33 PM in response to nightsd01
    Level 1 (0 points)
    Nov 7, 2013 3:33 PM in response to nightsd01

    in my case, they try to send as sms, but then get a failure to deliver notifacation. or they just dissappear and never get delivered to any device. 

  • by chrisk03,

    chrisk03 chrisk03 Nov 7, 2013 9:04 PM in response to fromsouth
    Level 1 (0 points)
    Nov 7, 2013 9:04 PM in response to fromsouth

    Sorry, the support website doesn't help or work.  Resetting everything under the sun since I was born, doesn't help.  Calling Apple, doesn't help.  Turning on/off imessage on wife/kids phones, doesn't help.  Resetting iTunes, AppleID, doesn't help.  Hooking up my Apple IIe and Macintosh from 1984 and deactivating, doesn't help.  The answer is to tell your friends to fix it on their end...what a joke.  This is absolutely ridiculous...guess I will forgo buying that new iPad Air in protest.  Apple needs to get their head out of their @$$ and fix this.

  • by hsvdiane,

    hsvdiane hsvdiane Nov 8, 2013 12:45 PM in response to lundejd
    Level 1 (0 points)
    Nov 8, 2013 12:45 PM in response to lundejd

    Please do not be rude.  I loved my iPhone 4s.  They just did not have the iphone I wanted that day at Best Buy and suggested I try the Samsung Note 3 and If I didn't like it I could bring it back and exchange it for the new iPhone.  I actually fell in love with the new one.  We are not griping about Apple.  We just need some kind of help getting messages from our friends with iphones.

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Nov 8, 2013 1:05 PM in response to chrisk03
    Level 5 (7,636 points)
    Nov 8, 2013 1:05 PM in response to chrisk03

    chrisk03 wrote:

     

    Sorry, the support website doesn't help or work.  Resetting everything under the sun since I was born, doesn't help.  Calling Apple, doesn't help.  Turning on/off imessage on wife/kids phones, doesn't help.  Resetting iTunes, AppleID, doesn't help.  Hooking up my Apple IIe and Macintosh from 1984 and deactivating, doesn't help.  The answer is to tell your friends to fix it on their end...what a joke.  This is absolutely ridiculous...guess I will forgo buying that new iPad Air in protest.  Apple needs to get their head out of their @$$ and fix this.

     

    Go to: https://supportprofile.apple.com/MySupportProfile.do

    Log in if not already logged in.

    Click on "edit products"

    Click on the "x" to the right of the product.

    Click "unregister"

  • by tngatrofan,

    tngatrofan tngatrofan Nov 8, 2013 1:22 PM in response to TJBUSMC1973
    Level 1 (0 points)
    Nov 8, 2013 1:22 PM in response to TJBUSMC1973

    I can personnally attest that this does not work for everyone (probably everyone in here has tried this and every variation thereof such as resetting passwords)

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