rxstuve
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Q: Solution for Aperture 3.5 and OSX 10.9 Maverick's crashing

Installed Mavericks and Aperture 3.5

 

since the installation only issues I am having are with Aperture.

 

Aperture crashes fairly often, couple times an hour while veiwing, rating or adjusting pictures.  Does not seem to happen if looking at projects or looking at photos in the large grid view.

Occurs in multiple libraries.

 

Actions I have taken that have not solved it!:

 

Repaired Disk

Repaird disk permissions

 

repaired Library permissions

repaired library

rebuilt library

trashed plist

deleted and reinstalled aperture.

 

Opened all libraries in Iphoto latest version.  No crashes.

 

HELP!

 

Rick

iMac, OS X Mavericks (10.9), 24" 2009 iMac, 8 gig ram, GT120

Posted on Oct 28, 2013 8:29 PM

by rxstuve,Solvedanswer
rxstuve rxstuve
Level 1 (0 points)
A:

I have had discussions via email at length with apple tech support as they contacted me directly due to this post!  That was really a gerat thing..

 

after much work and lots of troubleshooting and trying different scenarios the system is pretty much as stated above except it did crash once with an internal system drive library I created for testing.  But for the most part was exptremly stable on the internal drive.

 

Apple has determined that i have a hardware issue of undeterminable origin that has cropped up and caused all these issue. 

 

I thought I would let everyone know.

Posted on Oct 31, 2013 1:58 PM

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rxstuve

Q: Solution for Aperture 3.5 and OSX 10.9 Maverick's crashing

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  • by rxstuve,Solvedanswer

    rxstuve rxstuve Oct 31, 2013 1:58 PM in response to rxstuve
    Level 1 (0 points)
    Oct 31, 2013 1:58 PM in response to rxstuve

    I have had discussions via email at length with apple tech support as they contacted me directly due to this post!  That was really a gerat thing..

     

    after much work and lots of troubleshooting and trying different scenarios the system is pretty much as stated above except it did crash once with an internal system drive library I created for testing.  But for the most part was exptremly stable on the internal drive.

     

    Apple has determined that i have a hardware issue of undeterminable origin that has cropped up and caused all these issue. 

     

    I thought I would let everyone know.

  • by léonie,

    léonie léonie Oct 31, 2013 2:33 PM in response to rxstuve
    Level 10 (107,610 points)
    iCloud
    Oct 31, 2013 2:33 PM in response to rxstuve

    Thanks for letting us know, Rick.

  • by rxstuve,

    rxstuve rxstuve Oct 31, 2013 7:38 PM in response to léonie
    Level 1 (0 points)
    Oct 31, 2013 7:38 PM in response to léonie

    you bet no problem.

     

    I will update you all when i get feedback.

     

    I am very excited to hear from the apple store genius about how software broke my hardware!!

  • by Wolfgang Gaebler,

    Wolfgang Gaebler Wolfgang Gaebler Nov 1, 2013 1:13 PM in response to rxstuve
    Level 1 (5 points)
    Nov 1, 2013 1:13 PM in response to rxstuve

    The same here! Since Mavericks my Aperture is crashing all the time when I'm trying to close it.

     

    No update of sharing previews, because it crashes every time.

     

    I have and had no hardware problems, but my Aperture database is pretty large = 700 GB.

     

    It worked without crashes with 10.8.

     

    I'm pretty sure they changed the data handling and they have NOT tested it with larger database files.

     

    2 x 6-core, 64 GB RAM, 9TB Soft Raid

  • by rxstuve,

    rxstuve rxstuve Nov 6, 2013 9:00 AM in response to rxstuve
    Level 1 (0 points)
    Nov 6, 2013 9:00 AM in response to rxstuve

    Hello all,

      Apple recomended that I make sure the external drive is working and with out errors I called GTech and talked with them.  The tech I talked to said he has had a few calls from people upgrading to Mavericks and his recomendation has been to reset the SMC and PRAM would be the first step then re partitioning would be next.  He said that resetting the PRAM resets the FireWire bus.  I have reset the SMC already but did it again then reset the PRAM.

     

      I have been working with Aperture for over 3 hours now with out error, freeze, or any issues whatsoever.  And this is as the origional set up so... I don't want to Jinx myself but it was crashing about 4 times per hour so I am getting a better feeling.

     

      I'll post if this does not permanently solve the issue.

     

    Thanks all for your help.

     

    Kind Regards,

     

    Rick

  • by Wolfgang Gaebler,

    Wolfgang Gaebler Wolfgang Gaebler Nov 7, 2013 8:50 AM in response to rxstuve
    Level 1 (5 points)
    Nov 7, 2013 8:50 AM in response to rxstuve

    That worked for me!

     

    I've resetted PRAM and now it's not crashing anymore.

     

    THANKS!

  • by FYV PINEDA,

    FYV PINEDA FYV PINEDA Nov 7, 2013 9:26 PM in response to rxstuve
    Level 1 (4 points)
    Video
    Nov 7, 2013 9:26 PM in response to rxstuve

    Try 3.4.5 Update that is more for aplication perform. Update 3.5 is only for rwa compatibiliry.

    go to apple website then support then download then search box aperture 3 and you'll see all the Updates click 3.4.5

    end install.

  • by Tanduà,

    Tanduà Tanduà Nov 10, 2013 12:53 AM in response to rxstuve
    Level 1 (0 points)
    Nov 10, 2013 12:53 AM in response to rxstuve

    some problems happen to me.

     

    When I use aperture 3.5 mavericks crash.

     

    These are the step to go to crash (video flipper, i need to forse shutdown and reset pram after)

     

    first time

     

    1. open aperture

    2. create a project

    3 from another project adjust image then copy to project (2)

    4. export image to a folder

    5. (if select 10 or 20 image) system -crash..kernel panic, video hang i can't do anyhing only a "brutal" shutdown

    6. when i restart aperture...aperture say "library damaged, repair?" I repair

     

    second time

    ...the same things

  • by Tanduà,

    Tanduà Tanduà Nov 10, 2013 12:54 AM in response to Wolfgang Gaebler
    Level 1 (0 points)
    Nov 10, 2013 12:54 AM in response to Wolfgang Gaebler

    me too...but after 24 hours...same problem.

  • by patriotusa,

    patriotusa patriotusa Nov 10, 2013 2:08 PM in response to rxstuve
    Level 1 (5 points)
    Nov 10, 2013 2:08 PM in response to rxstuve

    I am having the same crash symptoms. Never had this problem until Aperture 3.5 and Mavericks. If I work in Aperture about an hour, then as I perform an action such as adjusting contrast, etc. the system crashes and reboots. Sometimes have to do a hard restart.

     

    I definitely have enough horsepower as I am working on a 2012 iMac, 3.4 GHz Core i7, 32 GB RAM, 2TB Fusion drive. Never had this issue working with Apeture before latest update to Mavericks and Aperture 3.5.

  • by rxstuve,

    rxstuve rxstuve Nov 11, 2013 7:35 AM in response to rxstuve
    Level 1 (0 points)
    Nov 11, 2013 7:35 AM in response to rxstuve

    Unfortunately the day after I reset the PRAM it started crashing again.   Resetting the Pram did not fix it again.   Not sure why...

     

    Very unfortunate and I really cant figure out why it's only happening with Aperture.  Apple said its a hardware issue but if it was, I would expect it to happen with other system intense programs like Final Cut and Plural Eyes.  but it does not.

     

    though you all should know it was not a permanent fix to reset the PRAM.  At least for me.

     

    Rick

  • by thewobbs,

    thewobbs thewobbs Nov 11, 2013 1:35 PM in response to rxstuve
    Level 1 (0 points)
    Nov 11, 2013 1:35 PM in response to rxstuve

    Brand new iMac loaded with Mavericks and Aperture 3.5 system has crashed about 5 times this evening!!! All I'm doing at the moment is deleting unwanted images from a project, have not even started editing them yet.

  • by Wolfgang Gaebler,

    Wolfgang Gaebler Wolfgang Gaebler Nov 11, 2013 1:54 PM in response to rxstuve
    Level 1 (5 points)
    Nov 11, 2013 1:54 PM in response to rxstuve

    Please take a look into you crash log, is the last entry "Thunderbolt"?

  • by Donald Lawrence,

    Donald Lawrence Donald Lawrence Nov 11, 2013 4:20 PM in response to rxstuve
    Level 1 (15 points)
    Nov 11, 2013 4:20 PM in response to rxstuve

    I am having the same issues here. Apreture crashing freqently since updated to Maverick.

    The same thing was happening with my itunes, but the newwst release has seemed to fix that probelm.

    I have tried repairing Apreture library several times and is crashing.

  • by thewobbs,

    thewobbs thewobbs Nov 12, 2013 4:37 AM in response to Wolfgang Gaebler
    Level 1 (0 points)
    Nov 12, 2013 4:37 AM in response to Wolfgang Gaebler

    Hi Wolfgand I did see Thunderbolt on a report  generated after one of my crashes, how do I access them now to check them again???

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