Fred Turner

Q: Qmaster 3.5.3 conflict with OS X 10.9 Mavericks

A client of mine who'd just upgraded to Mavericks asked me today about an error trying to set up Qmaster 3.5.x from Final Cut Studio to do some batch processing. The error message comes up after System Preferences re-opens in 32-bit mode to open the Qmaster PrefPane and says simply:

 

Preferences Error

Could not load Apple Qmaster preference pane.

 

I tried reproducing this on my systems and sure enough, with fresh installations of Qmaster 3.5, then updated to v3.5.3 w/ ProApps Update 2010-02, I got the same error on a 10.9 Mavericks system while I had no such trouble on a 10.8.5 Mountain Lion system. This may be a slight hiccup for those of us interested in continuing to use Final Cut Studio but wanting to upgrade to newer OSes.

 

Can anyone else verify or offer a workaround?

 

Thanks,

Fred

Posted on Oct 24, 2013 9:46 PM

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Q: Qmaster 3.5.3 conflict with OS X 10.9 Mavericks

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  • by Toke Lahti,

    Toke Lahti Toke Lahti Nov 5, 2013 5:23 AM in response to Sarcophagus
    Level 1 (123 points)
    Nov 5, 2013 5:23 AM in response to Sarcophagus

    Sarcophagus wrote:

     

    Open Compressor, go to Apple Qmaster -> Share this Computer, tick the box to enable sharing then fill out the panel as you would the preference pane.

    There is no "Apple Qmaster" in Compressor 3.5.3 (at least in 10.9).

  • by jm_aivi,

    jm_aivi jm_aivi Nov 5, 2013 5:27 AM in response to Toke Lahti
    Level 1 (0 points)
    Nov 5, 2013 5:27 AM in response to Toke Lahti

    As Studio_X said, the way to enable it is to use the terminal. I'm not sure exactly how to configure it that way, should you need it, but it's all there in the help files (I supposse)

  • by Russ H,

    Russ H Russ H Nov 5, 2013 6:06 AM in response to Studio X
    Level 7 (21,770 points)
    Quicktime
    Nov 5, 2013 6:06 AM in response to Studio X

    X,

     

    OK. I'm confused (not unusual).


    Compressor 3.5 (and 4.0) are also 32 bit and they are apparently supported. What's with the Qmaster set-up?


    Russ

  • by Toke Lahti,

    Toke Lahti Toke Lahti Nov 5, 2013 7:10 AM in response to Russ H
    Level 1 (123 points)
    Nov 5, 2013 7:10 AM in response to Russ H

    Russ H wrote:

    What's with the Qmaster set-up?

    Qmaster Setup used to be in System Preferences.

    Which turned 64-bit in 10.6.

    But it had 32-bit mode, where it could run 32-bit code.

    Apparently this mode is now silently dropped out.

  • by Studio X,

    Studio X Studio X Nov 6, 2013 5:40 AM in response to Toke Lahti
    Level 7 (27,059 points)
    Nov 6, 2013 5:40 AM in response to Toke Lahti

    Toke,

     

    Well stated.

     

    Daveduck,

     

    FCP does not require Qmaster. It is the clustering app for Compressor. You can run Compressor in its default state (usually 1 instance) and it will work - you just are not able to harness the computing power of multiple cores as effectively.

     

    x

  • by Benny11,

    Benny11 Benny11 Nov 7, 2013 5:28 PM in response to chiefroastbeef
    Level 1 (80 points)
    Nov 7, 2013 5:28 PM in response to chiefroastbeef

    Sadly, I'm happy to hear that the issue is also with Compressor 4. Then it will get the attention of Apple. I've read nothing but mediocre reviews for C4 and wouldn't want to be forced to upgrade for something so minor.

  • by Sarcophagus,

    Sarcophagus Sarcophagus Nov 7, 2013 5:40 PM in response to Studio X
    Level 1 (0 points)
    Nov 7, 2013 5:40 PM in response to Studio X

    We should probably all give shocking reviews on the app store. That'll get their attention...

  • by Toke Lahti,

    Toke Lahti Toke Lahti Nov 8, 2013 5:41 AM in response to Sarcophagus
    Level 1 (123 points)
    Nov 8, 2013 5:41 AM in response to Sarcophagus

    Sarcophagus wrote:

     

    We should probably all give shocking reviews on the app store. That'll get their attention...

    Great idea!

  • by Benny11,Helpful

    Benny11 Benny11 Nov 8, 2013 7:24 AM in response to Studio X
    Level 1 (80 points)
    Nov 8, 2013 7:24 AM in response to Studio X

    I'm working to restart Qmaster from the command line. Perhaps you can help me? Not sure how to restart.

     

    I'm getting a permissions issue:

     

    qmasterprefs restart: need to start qmasterd but user ID = 501 (should be root), exiting.

  • by Toke Lahti,

    Toke Lahti Toke Lahti Nov 9, 2013 2:51 AM in response to Benny11
    Level 1 (123 points)
    Nov 9, 2013 2:51 AM in response to Benny11

    Benny11 wrote:

     

    I'm working to restart Qmaster from the command line. Perhaps you can help me? Not sure how to restart.

     

    I'm getting a permissions issue:

     

    qmasterprefs restart: need to start qmasterd but user ID = 501 (should be root), exiting.

    Try putting "sudo" on front of each command.

  • by Benny11,

    Benny11 Benny11 Nov 9, 2013 7:45 AM in response to Toke Lahti
    Level 1 (80 points)
    Nov 9, 2013 7:45 AM in response to Toke Lahti

    Thanks, but still no go. I recently reset all the permissions on my home folder, so that could be the issue. I tried sudo but got this outcome...

    sudo qmasterprefs -restart

    sudo: unable to stat /etc/sudoers: Permission denied

    sudo: no valid sudoers sources found, quitting

  • by Posthumous ,

    Posthumous Posthumous Nov 9, 2013 3:23 PM in response to Fred Turner
    Level 2 (235 points)
    Nov 9, 2013 3:23 PM in response to Fred Turner

    I had the same problem when I updated to 10.9. Qmaster was no longer accessible and I could no longer use multiple cores in Compressor 3.5.

     

    I purchased Compressor 4 which integrates Qmaster and all is well now. All 8 cores at 100%. Fortunately it's not too costly.

  • by Toke Lahti,

    Toke Lahti Toke Lahti Nov 10, 2013 3:20 AM in response to Benny11
    Level 1 (123 points)
    Nov 10, 2013 3:20 AM in response to Benny11

    Benny11 wrote:

     

    Thanks, but still no go. I recently reset all the permissions on my home folder, so that could be the issue. I tried sudo but got this outcome...

    sudo qmasterprefs -restart

    sudo: unable to stat /etc/sudoers: Permission denied

    sudo: no valid sudoers sources found, quitting

    Strange, mine works with sudo. Maybe you should kill existing processes before restart?

    I'm not fully aware how things go with osX, when there's no "root" user. Or maybe I have enabled root sometime in the deep shadows of history...

  • by Toke Lahti,

    Toke Lahti Toke Lahti Nov 10, 2013 7:14 AM in response to Posthumous
    Level 1 (123 points)
    Nov 10, 2013 7:14 AM in response to Posthumous

    Posthumous wrote:

     

    I had the same problem when I updated to 10.9. Qmaster was no longer accessible and I could no longer use multiple cores in Compressor 3.5.

     

    I purchased Compressor 4 which integrates Qmaster and all is well now. All 8 cores at 100%. Fortunately it's not too costly.

    Can you manage "C4 integrated qmaster" to also render something else than Compressor's tasks?

  • by Posthumous ,

    Posthumous Posthumous Nov 10, 2013 8:38 AM in response to Toke Lahti
    Level 2 (235 points)
    Nov 10, 2013 8:38 AM in response to Toke Lahti

    To be honest, I think so but not positive. You may have to reaearch that.

     

    Sorry.

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