Skip navigation

How to UNpair keyboard without original computer

105705 Views 54 Replies Latest reply: Mar 27, 2014 11:32 PM by i-vinn RSS Branched to a new discussion.
  • Duz101122 Calculating status...
    Currently Being Moderated
    Sep 30, 2013 6:28 PM (in response to agonzales)

    I had the same problem, and after following all the intructions for each post, then only one that worked was walking into my back yard!. After turning on my computer I noticed that the keyboard wasnt working so I tried to unpair it, which it wouldnt do. I'm running windows 8 and it was telling me that it could not unpair the device. I had to go into "Services" by typing "services.msc" in the run window. Then i had to double click on "Bluetooth Support Service" and activate the service. Something must have turned it off. But this was effecting my being able to remove any bluetooth devices. After I had activated the service and unpaired the device it would still not let me reconnect it. I powered down my pc and took the batteries out of the keyboard, replaced them, and then held the power button to force paring mode. Again, this did not work. Even with my PC being powered down it still was effecting my keyboard in some way. So my last resort was walking into my back yard and force pairing again, and this worked. Then i walked back to my PC, powered up, searched for BT devices and it had found it and connect within seconds.

  • michaelpeachey Calculating status...
    Currently Being Moderated
    Oct 1, 2013 11:43 AM (in response to agonzales)

    +1 on the backyard trick.  None of the others worked (holding down pwr, cmd+pwr, etc.)

  • solnet Calculating status...
    Currently Being Moderated
    Nov 10, 2013 10:31 AM (in response to agonzales)

    I am willing to bet this process will work for most BT keyboards.

    I have struggled with this and found a consistant solution.


    1. take keyboard and laptop/desktop to an isolated place where you know there are no bluetooth signals.
    2. turn off bluetooth in control panel
    3. take off battery cover to keyboard to make sure its off
    4. screw battery cover back on (dont turn on keyboard yet!)
    5. turn on bluetoothin control panel and then press power on keyboard
    6. when you see the green light blinking on the keyboard top right corner click PAIR on the control panel


    This works for me every time. Hope it helps others.

  • solnet Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 10, 2013 10:42 AM (in response to agonzales)

    duplicate entry

  • manofdogz Level 1 Level 1 (25 points)
    Currently Being Moderated
    Jan 7, 2014 5:58 AM (in response to c76mb)

    c76mb wrote:


    I had similar problms.  I suspect the keyboard noticed the mac it was previously paired with, so refused to go into pairing mode.  Steps to fix:


    1. Remove keyboard batteries.

    2. Turn off bluetooth on your mac.

    3. Replace the batteries and turn on the keyboard.

    4. This made the keyboard go into pairing mode.

    5. Turn on bluetooth on the mac.

    6. Follow your nose.

    I didn't have exactly this problem - ie my keyboard was always linked to my imac but one day decided to stop working. I did all the usual stuff and more - including trashing bluetooth plist and resetting SMC - all to no avail. However, this simple little gem worked first time! Thanks c76mb

  • landtj Calculating status...

    If you have an aluminum apple wireless keyboard that won't pair (mind didn't all of a sudder after a year when I changed the batteries) read Colin Holgate's replyAfter countless hours of reading posts this was the true fix. 


    Seems to be critical that you first turn off set up assistant,then hold in power button until blinking on keyboard and don't let go and finally click bluetooth icon and set up bluetooth device. 


    Thanks Colin!

  • R- Calculating status...

    THANK YOU! Problem solved when I found this post.

  • Bob321 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 4, 2014 12:22 PM (in response to agonzales)

    This procedure works fine if you are logged in and have access to System Preferences.  But if your keyboard is not bluetooth connected when you startup your mac, all you have is the login screen and the only thing that works is the walking into the backyard procedure (getting more than thirty feet away from your computer until the green light starts flashing.

  • UrbanCowgill Calculating status...
    Currently Being Moderated
    Feb 9, 2014 8:26 AM (in response to agonzales)

    I had similar problems with unpairing the 2009 alum bt keyboard. None of the solutions I saw here worked but this one did:


    1. Switch off the keyboard by holding down the power button for at least 3 seconds
    2. Click the Bluetooth icon in the menu bar
    3. Click on “Set Up Bluetooth Device”
    4. Turn on the keyboard by holding down the power button, BUT DO NOT LET GO OF THE POWER BUTTON. It must be kept held down through the entire process.
    5. The Setup Assistant will find the keyboard, so click the name of the keyboard, and then click on “Continue”. Make sure you are still holding the power button down.
    6. You will be prompted for the Pairing Code. You can now release the power button, type the pairing code on the keyboard and then press return. There will be a slight delay whilst the pairing completes (a few seconds)
    7. The keyboard will now be Paired.

    So just to clarify, the trick is to continually HOLD DOWN THE POWER BUTTON.

    Good Luck - Urban Cowgill

  • i-vinn Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 27, 2014 11:32 PM (in response to Lee-Br)

    Hey Lee,


    I have an issue where my number keys 1-9 are not working, How to setup a Paaskey to just have "000000" (zeros) in them so that I can pair it with my imac.


    Appreciate your help.

1 2 3 4 Previous Next


More Like This

  • Retrieving data ...

Bookmarked By (2)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.