iMacNuoobs

Q: Computer dead since updating to Maverick... HELP

I own a 1.6.8 imac bought in 2010.

I tried to update to Maverick and forgot to back up my data (my stupidity).

Now whenever I try to boot up, Maverick installer gets an error, saying disk is damaged.

Apparently the solution to that is to repair your disk in disk utility.

However, the repair disk button is greyed out- apparently means that the computer decided it's not repairable.

 

So my only option is:

- back up the disk on external hard drive to save the data, and erase the entire disk.

 

But when I try to create a disk image, or restore with source: Mackintosh Hd to destination: external hard drive,

I get an input/output error.

 

The setting on the hard drive is mac (journaled), with 1 tb left for storage.

What can I do next to save my data before erasing the entire disk?

Any help would be greatly appreciated... I've been gruelling through this for too long.

iMac, Mac OS X (10.6.5), ?

Posted on Nov 8, 2013 1:41 PM

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Q: Computer dead since updating to Maverick... HELP

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  • by FrenchToast,

    FrenchToast FrenchToast Nov 9, 2013 4:33 AM in response to iMacNuoobs
    Level 3 (645 points)
    Nov 9, 2013 4:33 AM in response to iMacNuoobs

    You could try the tips and steps described here: http://superuser.com/questions/84446/how-to-mount-a-hfs-partition-in-ubuntu-as-r ead-write.

     

    Obviously, you'll need an Ubuntu LiveCD or its USB equivalent, and an external drive that can host the amount of data you're trying to salvage, plus a little bit of time...

     

    You also may have trouble disabling journaling in OS X, especially if you can't start Disk Utility.

  • by WZZZ,Helpful

    WZZZ WZZZ Nov 9, 2013 5:18 AM in response to iMacNuoobs
    Level 6 (13,112 points)
    Mac OS X
    Nov 9, 2013 5:18 AM in response to iMacNuoobs

    Repair Disk is greyed out normally. You need to be booted from the install DVD or a clone. One option is to boot into Single User mode and run fsck there until it comes clean. Follow the directions at Use fsck if necessary

     

    http://support.apple.com/kb/TS1417

     

    But first, just try a Safe Boot: Shift down at the startup chime, and give it much more time than a normal boot.

     

    Will it boot to the recovery partition Cmd-R? If it does, you can repair the disk from there.

     


  • by iMacNuoobs,

    iMacNuoobs iMacNuoobs Nov 9, 2013 6:00 PM in response to WZZZ
    Level 1 (0 points)
    Nov 9, 2013 6:00 PM in response to WZZZ

    As you can see from my other post, I've been having problems with getting onto recovery mode.

    Wheneve I tried to get to Safe Mode, I can get to the apple logo screen, and nothing happens.

    I did read that I am supposed to wait for much longer than usual for the startu, but nothing happened for more than an hour... Is that normal?

  • by WZZZ,

    WZZZ WZZZ Nov 9, 2013 8:03 PM in response to iMacNuoobs
    Level 6 (13,112 points)
    Mac OS X
    Nov 9, 2013 8:03 PM in response to iMacNuoobs

    That means that a Safe Boot isn't able to repair it. Try fsck.

  • by iMacNuoobs,

    iMacNuoobs iMacNuoobs Nov 9, 2013 8:39 PM in response to WZZZ
    Level 1 (0 points)
    Nov 9, 2013 8:39 PM in response to WZZZ

    I tried the fsck, following each step, and got the response that the volume appears to be okay. I rebooted and the installer automatically ran again, and still got an error.

    What has running the fsck changed?

  • by FrenchToast,

    FrenchToast FrenchToast Nov 10, 2013 1:30 AM in response to iMacNuoobs
    Level 3 (645 points)
    Nov 10, 2013 1:30 AM in response to iMacNuoobs

    "fsck" stands for "file system check", and it's just a way to ensure that your volume (the partition you're checking) is OK, not just that the physical drive has no defect.

     

    In your case, it looks like you can't unlock the Recovery Partition you've created when first installing Maverick. Unless you are ready to lose all the data on this drive (in which case you can just proceed to reinstall Maverick after erasing the whole drive, not just the partitions you created), your best choice is to proceed as I suggested: use an Ubuntu Live CD to access the drive (come to think of it, in read-only mode, it would just work), mount it in Ubuntu, plug a USB drive big enough to host the amount of data you want to backup, copy your data onto it (or them), then reinstall Mavericks from scratch, after erasing the whole drive.

  • by Frederick0245,

    Frederick0245 Frederick0245 Nov 10, 2013 3:44 AM in response to iMacNuoobs
    Level 1 (4 points)
    Video
    Nov 10, 2013 3:44 AM in response to iMacNuoobs

    One other option could be to buy and install another HDD then boot and install Mavericks to the new drive.

     

     

    With the new Mavericks OS running you should then be able to see your original drive and hopefully at least be able to get to your data on the old drive. If all goes to plan and after you have put your data away safe then you can first try running repair from disk utility on the old drive and then if needed re-format the old drive and reuse as necessary.

     

    This was how I recovered from a problem once.

     

    I now have 3 HDD drives installed all running with different OS's suited to my various applications that I use.

     

     

    Regards

     

    Fred

  • by iMacNuoobs,

    iMacNuoobs iMacNuoobs Nov 10, 2013 7:48 AM in response to Frederick0245
    Level 1 (0 points)
    Nov 10, 2013 7:48 AM in response to Frederick0245

    Thanks, Fred. I will have to run out and get an internal hard drive... But before I do that, let me ask this:

    I was searching around in frustration for answers and saw the part that FrenchToast mentioned about being booted from an Install DVD. I have my original mac os dvd with me, which is 10. 6.4 I believe? I booted from that and The repair disk option is still greyed out. I tried to back up my data in this disk utility, which seemed to work for hours, and the next morning I wake up and find that it gave me an error near the very end of the process.

     

    If I just re-install the old OS on my computer, will that wipe out all the previous data? Or is there a reason I got an error with the backup that I can fix?

  • by iMacNuoobs,

    iMacNuoobs iMacNuoobs Nov 10, 2013 7:52 AM in response to iMacNuoobs
    Level 1 (0 points)
    Nov 10, 2013 7:52 AM in response to iMacNuoobs

    Oh, the error that popped up was that it "can't allocate memory".

    I meant to mention that.

  • by FrenchToast,

    FrenchToast FrenchToast Nov 10, 2013 9:01 AM in response to iMacNuoobs
    Level 3 (645 points)
    Nov 10, 2013 9:01 AM in response to iMacNuoobs

    The Snow Leopard install DVD will contain OS X 10.6.3, which was the latest retail version sold by Apple; all subsequent versions came as updates.

     

    When you boot up this install DVD, you can't access Disk Utility right away. You must go through the install routine first, i.e. choose your language, until the Tools menu is available, at which point you can open Disk Utility. That's where you can choose to wipe your drive out if you want to.

     

    Reinstalling without erasing your drive shouldn't remove all your personal data, but the old "archive and install" option you could use in Tiger is no longer valid in SL. It means that although your documents will still be there, the content of your user account's library will be overwritten. All your applications preferences will be gone.

     

    Up to you. Now, from the install DVD, you should have access to the content of your startup volume. You should be able to copy your personal data onto another drive at that point.

  • by iMacNuoobs,

    iMacNuoobs iMacNuoobs Nov 10, 2013 10:00 AM in response to FrenchToast
    Level 1 (0 points)
    Nov 10, 2013 10:00 AM in response to FrenchToast

    I just tried to install Snow Leopard onto Mackitosh HD without erasing the drive, and I got yet another error saying the contents of this disk can't be changed. How ridiculous....

     

    I have tried to back up using the disk utility through the Snow Leopard installer, but keep gettin input/output error.

     

    There seems to be no option that works right now... Sigh

  • by iMacNuoobs,

    iMacNuoobs iMacNuoobs Nov 10, 2013 10:10 AM in response to FrenchToast
    Level 1 (0 points)
    Nov 10, 2013 10:10 AM in response to FrenchToast

    Is there another way to back up the data other than to "create a new image"?

    I don't mind manually copying folders from the original hard drive to my external, if that's what it requires...

  • by WZZZ,

    WZZZ WZZZ Nov 10, 2013 10:59 AM in response to iMacNuoobs
    Level 6 (13,112 points)
    Mac OS X
    Nov 10, 2013 10:59 AM in response to iMacNuoobs

    I just tried to install Snow Leopard onto Mackitosh HD without erasing the drive, and I got yet another error saying the contents of this disk can't be changed. How ridiculous....

     

    You can't go back to Snow like that. You must first erase the drive and then install it. Or if you had a backup of some kind you wouldn't need to do that. As far as I know the following applies to Mav, not just Lion or ML.

     

    https://discussions.apple.com/message/20968586#20968586

  • by FrenchToast,

    FrenchToast FrenchToast Nov 10, 2013 11:17 AM in response to iMacNuoobs
    Level 3 (645 points)
    Nov 10, 2013 11:17 AM in response to iMacNuoobs

    In recent versions of OS X (i.e., Lion and above), the use of an install DVD has been abandoned in favor of creating a recovery partition. The idea is not to have to carry around (and possibly, lose) a physical DVD, with the possible downside that if your hard drive fails, you lose both your startup volume and the recovery partition, but that's another debate.

     

    In this regard, and like WZZZ said, you first need to erase your hard drive (preferably the whole drive, not just the partitions you have created on it) in order to reinstall Snow Leopard, so as to be able to upgrade to Maverick at a later time.

     

    First, you must back up your data, if you don't want to lose them. Hence my proposal to use an Ubuntu LiveCD... Of course, you can also run Ubuntu live from a big USB drive and, if it's big enough to store both the Linux distribution and the data you want to backup, you won't have to multiply the storage units to do you backup.

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