HT201322: Hide and unhide iTunes Store, App Store, or iBooks Store purchases

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francis525

Q: I bought Djay 2 on 11/11/13 for $10.00 but it not working on my IPAD with retina display . How are make it work or get my money refunded?

I bought  the Djay 2 App for my IPAD with  retina display but the iPad is absolutely not responding . How do I make it work or get a refund for my money ?

iPad, iOS 7

Posted on Nov 11, 2013 9:18 PM

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Q: I bought Djay 2 on 11/11/13 for $10.00 but it not working on my IPAD with retina display . How are make it work or get my money re ... more

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  • by King_Penguin,

    King_Penguin King_Penguin Nov 12, 2013 12:02 AM in response to francis525
    Level 10 (133,599 points)
    iTunes
    Nov 12, 2013 12:02 AM in response to francis525

    Have you tried deleting the app and redownloading it via the Purchased tab in the App Store app ? If you have and it hasn't fixed it then have you tried contacting the app's developer - there should be a link on the app's description page in the store.

     

    If the developer doesn't/can't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com