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Email problem after iOS 7 update

91432 Views 69 Replies Latest reply: Mar 31, 2014 2:39 PM by anonymous4a RSS
  • ChazThePhoenix Level 1 Level 1 (10 points)
    Currently Being Moderated
    Sep 29, 2013 7:54 AM (in response to MARTY1411)

    Ok what about this problem.

     

    Say I want to delete every email from say "apple"

     

    I do a search for emails that come from apple. I have 745. I then want to select ALL and delete.

     

    Try that. There is no way to select all, just individual ones

     

    Please find me a work around for that

  • Rob L3 Calculating status...
    Currently Being Moderated
    Sep 30, 2013 3:05 AM (in response to aboothe22)

    This worked for me, I use yahoo:

    Sign in to account on computer

    Delete any emails from 2005,2006,2007 unless you really need them

    Sign out

    Reset mail app

    Open mail app, should be good

    If that didn't work close all apps, restart your phone and try again

    If that doesn't work, delete yahoo account and add it back again and the restart your phone

     

    Good luck

  • valaron Calculating status...
    Currently Being Moderated
    Sep 30, 2013 7:58 AM (in response to aboothe22)

    Thanks for the efforts all...

     

    Those of us in medicine can't have email accounts filter through outlook.com for patient privacy reasons

     

    We have MANY docs grumbling about this problem on our university imap accounts. I've tried a bunch of things including deleting and re-creating account + restarting phone, deleting old emails, etc, with at best temporary benefit.

     

    Do look forward to any progress on this.

  • db94062 Calculating status...
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    Sep 30, 2013 11:57 PM (in response to aboothe22)

    On my iOS 7 iPhone 5 I've just made my original hotmail (Pop3) account inactive (will delete later), and then Added it as an Exchange account. Works great now..! Thanks to the earlier post with this process!!

  • Zed1942 Calculating status...
    Currently Being Moderated
    Oct 1, 2013 5:57 AM (in response to aboothe22)

    I solved the problem by logging on to my service provider mail server and then archiving and/or deleting all the old unwanted emails - this was then reflected on my iPhone. However, I don't want to find workarounds to solve Apple's flawed thinking in IOS 7 - please, please bring back the ability the choose how many emails I want to keep on my iPhone - either by number or age !!

  • bsrobinson1 Calculating status...
    Currently Being Moderated
    Oct 17, 2013 7:34 AM (in response to marki2013)

    do you know if there is a limit of how many messages can be downloaded.  i have scrolled all the way down to the bottom and it won't go any further (no new unread messages) but i still have over 3000 unread...

  • Icevein Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 17, 2013 11:02 AM (in response to bsrobinson1)

    You upload them to your phone and mark them in bundles of 250. There is no technical limit unless you run out of memory on your phone. Just scroll down past the oldest email and it will upload the next 250 messages. Enter-  Edit- "Mark as read" and start again. 3,000 emails is no big deal, if you have a fast connection it will be less than 30 minutes to mark them all as read.

  • bsrobinson1 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 17, 2013 11:44 AM (in response to Icevein)

    I still have about 3mb available, but I can't download older messages unless I delete some first then it loads them

     

    Brian

  • mrd156 Calculating status...
    Currently Being Moderated
    Oct 21, 2013 11:53 AM (in response to aboothe22)

    So there is a half way house way around this for Gmail;

     

    Visit Gmail settings on your desktop or Chrome in request desktop mode. Under POP/IMAP settings limit your IMAP folder size to 1000.

    http://email.about.com/od/gmailtips/qt/How-To-Make-Gmail-Imap-Faster-With-Less-E mail-Traffic.htm

     

    Once you save this reload your emails and you will see the number of unread emails reduce. If it then works for you you can click edit inside your inbox select all and mark as read. Refresh the inbox again and your inbox will show no unread emails.

     

    So here we have prevented ios7 from downloading all of your emails. And marking the remaining as read to give you a better unread count.

     

    As I said a half way house.

  • BMyrthil Calculating status...
    Currently Being Moderated
    Oct 24, 2013 11:51 AM (in response to aboothe22)

    I solved this by deleting the email account on the phone and manually set up the account on the phone using the accounts "imap" settings.  It seems that for some reason the phone defaults to pop or smtp for incoming mail for some accounts.

  • Andrew Stivelman Level 1 Level 1 (15 points)
    Currently Being Moderated
    Oct 24, 2013 11:53 AM (in response to aboothe22)

    Well the good news, at least for me, is that the 7.0.3 update has resolved this issue for me on my iPhone 4S and 5, finally.  As soon as I read an email, it is marked read and no longer showing as unread.

  • jessroma Calculating status...
    Currently Being Moderated
    Oct 28, 2013 8:14 AM (in response to aboothe22)

    The mark all-flag-unflag seems to have worked for me...for now.

  • SivaKumarMalaysia Calculating status...
    Currently Being Moderated
    Nov 12, 2013 2:49 AM (in response to jessroma)

    I have all the said problems to my iPhone hotmail account try all the suggestions, still not resolved. So I called up Apple support, you know what, the Apple technical guy asked me to call up hotmail. Very very disappointing from Apple. I hope Steve Job is watching all this. I gather this forum is looked by Apple. If so, I appeal to Apple to provide a constructive consistent solution to this, liaise with the hotmail or outlook email provider on how to solve this. God sake we are your customers. Help us. 

  • Howardsweb Level 1 Level 1 (5 points)
    Currently Being Moderated
    Nov 12, 2013 9:49 AM (in response to SivaKumarMalaysia)

    "I appeal to Apple to provide a constructive consistent solution to this"

     

    Don't be ridiculous. Apple cannot be repsonsible for every 3rd party company that messes with their code to cause a problem in iOS.

     

    This is Microsoft's fault and only they can fix it. Blame them and not Apple.

     

    Most people have long solved this issue anyway, including me. Follow the advice on this thread.

  • jessroma Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 12, 2013 11:04 AM (in response to aboothe22)

    Flag/unflagging doesn't work anymore..I think it only worked once. I guess it's an aol thing? I'm switching over to gmail but in the meantime I still get hundreds of emails a day on aol that I am unable to mark as read all at once, only individually. If anyone can help I'd be super grateful. Thanks.

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