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apple tv will not connect to my iMac anymore???

7929 Views 32 Replies Latest reply: Apr 12, 2014 10:53 AM by maggib RSS
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QuickDraw Calculating status...
Currently Being Moderated
Nov 12, 2013 5:53 AM

Model MC572LL/A which is a second generation according to everything I can find, AND also is among the requirements for the new iOS software release, refuses to work anymore after the update to the newest version of iOS.  What happened to all things Apple, simply working together?  Used to be, all I had to do was just plug the devices in, upgrade them to the most recent version of software and get the settings all setup, and low in behold they just worked.  Can someone please tell me what else I can do besided what I have done already to get my A TV to communicate with my iMac so I can watch videos on my tv screen through Home Share?

 

Apple Tv has successfully been updated

Apple Tv settings has been set for "Home Share"

iMac 27-inch, Mid 20011 has successfully been updated

iTunes has been successfully updated to newest version

iTunes settings has been setup for "Home Share"

 

Besides the above, I have taken the steps of multiple sign outs/sign ins

 

This has been going on since the upgrade to the newest version of iOS and I can't think of anything else to do but come here for help.  None of the help documents seem to help, because they seem to indicate ONLY the same types of steps that I have already taken.  I would greatly appreciate any help I can get.

 

Thanks

MacBook Air, OS X Mountain Lion, Sony VPCL116FX Intel Core 2 Quad 2.66GHz 6G Ram 64b Win7
  • Winston Churchill Level 10 Level 10 (81,650 points)
    Currently Being Moderated
    Nov 12, 2013 7:10 AM (in response to QuickDraw)

    The following article(s) may help you.

     

    Understanding Home Sharing

    Setting Up Home Sharing On A Computer

    Troubleshooting Home Sharing

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Wifi Diagnostic Software (for Mac users)

     

    They contain troubleshooting steps you have not mentioned in your post.

  • Winston Churchill Level 10 Level 10 (81,650 points)
    Currently Being Moderated
    Nov 12, 2013 9:35 AM (in response to QuickDraw)

    AirPlay and Homesharing use different protocols, they use different ports and can be affected by different settings, which is why one may work but the other won't. Do you have any other devices to see if the Mac can be seen from them using home sharing.

  • Winston Churchill Level 10 Level 10 (81,650 points)
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    Nov 12, 2013 10:13 AM (in response to QuickDraw)

    Yes it would possibly be useful to know if the Apple TV can see the library on your PC.

     

    The Apple TV should have no problems seeing more than one library at a time.

  • Winston Churchill Level 10 Level 10 (81,650 points)
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    Nov 12, 2013 10:41 AM (in response to QuickDraw)

    In regard to the movies you can't see, could they be under home video.

     

    Do you have your firewall on on your mac, do you have any security software or file sharing software installed on the Mac, did you run the Wi Fi Diagnostic software that I linked to.

  • Winston Churchill Level 10 Level 10 (81,650 points)
    Currently Being Moderated
    Nov 12, 2013 11:32 AM (in response to QuickDraw)

    When both computers are running iTunes, do they see each other using home sharing or not.

     

    Unfortunately the easy way to transfer content to the PC would be by homesharing.

  • Winston Churchill Level 10 Level 10 (81,650 points)
    Currently Being Moderated
    Nov 12, 2013 12:14 PM (in response to QuickDraw)

    Mmmm, now that I wasn't expecting. So you can see your iMac library from the PC but not the Apple TV.

  • Winston Churchill Level 10 Level 10 (81,650 points)
    Currently Being Moderated
    Nov 12, 2013 1:05 PM (in response to QuickDraw)

    What happens when you try to download a movie.

     

    You can also download movies to the Apple TV through the movies section.

     

    Are you able to confirm that your PC can home share from the Mac but the Apple TV can't.

     

    Do you see anything at all under the computers section on the Apple TV.

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