1 Reply Latest reply: Nov 12, 2013 2:41 PM by matt00
teters55 Level 1 Level 1 (0 points)

how can i get my itunes on my new laptop as my icloud itunes keeps saying i alredy hv 5 computers...which i hve no computers at this time only 2 iphones?

  • 1.
    matt00 Community Specialists Community Specialists (3,790 points)

    Hey teters55,

     

     

    Thanks for the question. I understand you are receiving a prompt that you have authorized your maximum number of computers. If you wish to quickly reauthorize all computers, and free up the option to authorize this one, follow these steps:

     

    iTunes Store: About authorization and deauthorization

    http://support.apple.com/kb/HT1420

     

    To deauthorize all computers associated with your Apple ID

     

    If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:

     

    1. Click iTunes Store on the left side of iTunes.

     

    2. If you're not signed in to the store, click the Account button, then enter your account name and password.

     

    3. Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.

     

    4. In the Account Information window, click Deauthorize All.

     

    HT1420-deauthorize-all-en.png

     

    Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/).

     

    Thanks,

     

    Matt M.