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Macbook Pro Wont Boot After Mobile Broadband Software Instsll

863 Views 21 Replies Latest reply: Nov 22, 2013 12:17 AM by mumbles2701 RSS
  • vinniemac24 Calculating status...

    Hi, I don't think it's a dodgy dongle. Same thing happened to me. Clicking on the web connection app caused it to change the ownership and permissions on the Applications folder. I have since found that you don't need to click on the "Web Connection" icon - the dongle will connect to EE in the background anyway if you plug it in and leave it.

    I was able to fix the permissions on the Applications folder by booting to single-user mode and using the command line.


    Restart the MBP while holding down the cmd and 's' keys

    It boots to a linux shell logged in as root. First you need to mount the disk - run these commands


    fsck –fy

    mount –uw /


    Now change the ownership and permissions on /Applications as follows


    chown -R root /Applications

    chgrp -R admin /Applications

    chmod -R 755 /Applications

    reboot now


    That fixed it for me - good luck!

  • vinniemac24 Level 1 Level 1 (5 points)

    What happens for me when I plug in the dongle is that OSX detects a new USB device and opens a finder window with an icon for "Web Connection". I leave it alone (or sometimes I just swear at it quietly under my breath) and after 10 seconds the finder window closes by itself as it unmounts the USB drive. Then a few seconds later I get a new browser tab showing that it has connected to EE.


    I'm not sure if you are supposed to do anything before you detach the dongle because there does not appear to be an icon anywhere showing that it is active. It's not very "Apple-like", in that respect. When I'm done I just pull the dongle out and it all appears to work just fine. I'd suggest you give it another go.



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