Goog87

Level 1 (0 points)

Q: iTunes keeps freezing

I don't really have a question, I guess. iTunes keeps freezing my computer, that's all. It updated a day or two ago and now it freezes every time I open it. It locks up everything, sometimes I can't even get it to close and I have to hold down the power button to turn the computer off.

Posted on Nov 11, 2013 2:46 PM

I have this question too

Q: iTunes keeps freezing

All replies

Helpful answers

by matt00,

matt00 Nov 13, 2013 1:53 PM in response to Goog87
Level 5 (4,015 points)

Nov 13, 2013 1:53 PM in response to Goog87

Hello Goog87,

Thanks for the question. The following resources outline troubleshooting steps for issues with iTunes unexpectedly freezing (based on your operating system):

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421

iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717

Thanks,

Matt M.
Reply options

Link to this post