HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer

Learn about iTunes: Downloading iTunes for Windows using Internet Explorer
mccullough87

Q: when I try to install upgrade or remove Itunes to reinstall all I get is  itunes.msi  is missing and I have asked my computer to search my cloud my external backup drive and my entire C drive, and I plugging in my Ipad but all searchs come back empty.

When I try to install upgrade or remove Itunes to reinstall all I get is...  itunes.msi  is missing...I can't upgrade or unistall until I have that, I don't know how ITunes can run without it. I have asked my computer to search my cloud my external backup drive and my entire C drive, and I plugging in my Ipad but all searchs come back empty.Now what can I do?

ITunes, Windows XP, I Pad

Posted on Nov 13, 2013 9:55 PM

Close

Q: when I try to install upgrade or remove Itunes to reinstall all I get is  itunes.msi  is missing and I have asked my com ... more

  • All replies
  • Helpful answers

  • by b noir,

    b noir b noir Nov 14, 2013 11:41 AM in response to mccullough87
    Level 9 (72,129 points)
    Nov 14, 2013 11:41 AM in response to mccullough87

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the /___sbsstatic___/migration-images/189/18990253-1.gif "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):

     

    http://majorgeeks.com/download.php?det=4459

     

    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)

     

    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.

     

    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:

     

    Cleanup removing itunes.png

     

    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?