HT203174: iTunes: Possible iTunes Store errors
Learn about iTunes: Possible iTunes Store errors
-
All replies
-
Helpful answers
-
Nov 13, 2013 11:31 PM in response to AngelBookby Niel,Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(92703)
-
Dec 10, 2013 10:52 AM in response to AngelBookby JRobinson0204,try this website - https://getsupport.apple.com/
-
Dec 18, 2013 9:08 PM in response to Nielby Joseph Aronson,While I understand the intentions of this response. What is one to do when they get this over and over again? I have had the same issue. I chat with support (that option is unavailable now) and they fix it for a short time and it just keeps happening over and over and they tell me that they cannot ensure it won't happen again.
-
Jan 25, 2014 12:08 AM in response to Joseph Aronsonby Docopholeese,What the **** do they do to get it fixed for you? Because they have YET to resolve this issue with me
-
Jan 25, 2014 3:00 PM in response to AngelBookby MohammedRasheed,am still waiting thier response since two days ago , please coopreat this issue from your side apple
-
Jan 29, 2014 2:07 AM in response to AngelBookby Ryanaquino2006,Hi folks out there...I have the same issue here... I'm still waiting for their reply... Hopefully someone can help us....
-
Jan 29, 2014 11:27 AM in response to AngelBookby serenity711,same problem here. contacted support and still no go! i just want to make an in-app purchase from an app >.>
-
Jan 30, 2014 2:51 PM in response to AngelBookby Andu029,My mom is angry for that things. She wrote that message two days ago, nothing happened .
Look:
Hello miss/mister.
I have a little problem with my apple ID account. My son is playing Fifa 2014 on my iPhone and today he asked me to give him 100 $ . I thought i have 100 $ on one of my cards . We tried to pay once and then the card has been blocked . the issue was : " Your purchase could not be completed. For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/." I contacted once and i have seen that nothing changed . Please, can you unblock that because i told my son I give him that. After that if it was a real problem then block it from iTunes store, I really don't care so much but I told him something, so you may understand the situation.
I'm ****** off too..what the ..
-
Jan 31, 2014 2:47 AM in response to AngelBookby Ryanaquino2006,At last, my prob. Got solved.. I send an email to them and one of their support tech replied to me and she said she made an adjustment on my itunes set up and it works... I suggest to u folks to send them an email to fix ur prob... Good luck...
-
Jan 31, 2014 2:48 AM in response to MohammedRasheedby Ryanaquino2006,Hello Rasheed, send them an email on contact support and someone will be in touch with you to assist u.....the same thing they do to me..good luck..
-
Feb 27, 2014 3:27 AM in response to AngelBookby satanduck,I got this now the 4th time in 2 weeks. Everytime I email support, they reset it for me (after 1-2 days) and it will work. 2-3 days later it will happen again (maybe sooner, I won't know till I try to pay for something again)
This is REALLY annoying.
-
Apr 12, 2014 1:41 AM in response to satanduckby Yumbo,Just happened to me a 2nd time this week. And on the weekend when they don't open, sigh.
-
Apr 14, 2014 6:16 PM in response to AngelBookby Elmohz,Same here its been a mounth since this happened
-
Apr 14, 2014 9:53 PM in response to Elmohzby Yumbo,They happened to reply via email within the hour.
Got sorted after a few exchanges.
All good once more.