3 Replies Latest reply: Nov 15, 2013 2:47 AM by AmandaPandaSA
AmandaPandaSA Level 1 Level 1 (0 points)

Up until yesterday, all of my minor issues seemed to have been solved by the Mavericks update, which was great.

 

Contacts seems to open normally, and I can scroll through my lists without an issue. The minute that I type anything in the search bar I get a spinning wheel and the App freezes. The spinning wheel is only over contacts and the rest of the system remains responsive. In Mail, I am able to get quick recall when typing in an address.

 

I have no idea what to do to try and fix this except do a clean install, which I would rather not do if at all avoidable. Any light you could shed on this will be most gratefully received.


iMac, OS X Mavericks (10.9)
  • 1. Re: Contacts App is hanging when I try to search
    queer1 Level 1 Level 1 (0 points)

    same here but mine as of today simply wont load

  • 2. Re: Contacts App is hanging when I try to search
    Linc Davis Level 10 Level 10 (118,270 points)

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View Show Log List

    from the menu bar.

     

    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • 3. Re: Contacts App is hanging when I try to search
    AmandaPandaSA Level 1 Level 1 (0 points)

    Thank you Linc,

     

    The solution was a different one however.

     

    I discovered that one of the address book entries was causing the crash. This entry also caused the browsers on both my Mac and a windows computer to crash when I tried to edit it in the cloud online here https://www.icloud.com/#contacts

     

    I duplicated the name of the entry, online then exported a back up and once that was safely completed I proceded to delete everything in the cloud. Once I imported the new info into cloud online and it synced with my iMac I was able to delete the old troublesome entry as a duplicate.

     

    This has solved the problem.