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Nov 14, 2013 6:50 AM in response to mikesdaDJby norm123,Hello mikesdaDJ
Start with the article below to troubleshoot iTunes on your computer. Let me know if that helps or need more assistance.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
Regards,
-Norm G.
