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Retina Macbook Pro WiFi and Bluetooth issue

64056 Views 254 Replies Latest reply: Apr 15, 2014 5:37 AM by am28111 RSS Branched to a new discussion.
  • pyratio Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 2, 2013 1:15 PM (in response to nickfxx)

    My Macbook Pro 17 has similiar issues.  I experience interference when streaming bluetooth audio to bluetooth speakers after a few minutes when on a 2.4ghz wifi network and using automatic graphic switching. 

     

    1 visit to the apple store, and 1 chat support session and still no solution in sight.  I do have the option of using a wired ethernet connection though that does not seem to rememdy the issue.  Even turning off my wifi radio does not fix the issue. 

     

    I posted a possible fix for the issue and called this a defect and Apple removed my post within 3 hours. 

     

    ~k

  • Appelboertje Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 8, 2013 12:45 PM (in response to mr_dj81)

    Hello Dom,

     

    i fixed it. try your rMBP out of house. When it works outside the problem is in de router instade of a softwareproblem in r rMBP. Then you need to look to your network ( router and other routers in house.) In have one WD router for netwerk splitting and 2 Airport expres. I skipped the WD router and it works

     

    Have an nice weekend

    Marco

  • seatacsean Level 1 Level 1 (0 points)
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    Nov 9, 2013 7:13 PM (in response to nickfxx)

    I have a MBP Retina Mid 2012 and just upgraded to Mavericks.  NEVER had an issue with my apple wireless mouse and keyboard until now.  Can't use any Bluetooth products when they are connected, if I do, the internet connection from my airport express drops.  Went to the Apple store today and had no problems, came back home, issue came up again. 

     

    Frustrated.

  • asq32874 Level 1 Level 1 (0 points)
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    Nov 13, 2013 1:47 AM (in response to Appelboertje)

    Not tried switching off BT on mt MBP with Retina, but I have noticed that when the MBP is on my iPad download speed from BBCIplayer drops from 7Mbps to less than 1Mbps!

  • GUSTO.K Level 1 Level 1 (0 points)
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    Nov 13, 2013 4:29 PM (in response to nickfxx)

    This has been a problem for me also

     

    Although, I did decide to change my searches from being a bluetooth issue and figured there might be something on 'slow loading webpages'.

     

    I found this:

     

    http://mac.tutsplus.com/tutorials/os-x/how-to-fix-slow-and-non-loading-webpages- in-safari/

     

    I just disabled DNS prefetching in terminal and nothing else and safari seems to be running faster than chrome when I was using it few weeks back.

     

    As for when bluetooth is connected, it doesn't seem any slower, maybe a bit glitchier if that makes sense (very minimal) which could still indicate 'wifi/bluetooth compatibility' issues that the DNS prefetching was exacerbating when enabled.

     

    Anyways, since disabling prefetching safari feels like a super browser and im hoping it stays that way because between ableton/mavericks, apogee/mavericks, bluetooth/mavericks, no co-install for ProTools 10 & 11/Mavericks im begining to question whether I even know how to us a computer anymore.

     

    Take care.

  • wifiguru Level 2 Level 2 (230 points)
    Currently Being Moderated
    Nov 14, 2013 7:42 AM (in response to GUSTO.K)

    GUSTO,

    What Bluetooth accessories do you use ?

  • GUSTO.K Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 14, 2013 5:28 PM (in response to wifiguru)

    wifiguru,

     

    I use Mac's magic mouse via bluetooth to a MacBook Pro and hadn't really noticed any issues until Mavericks.

     

    I kept up my interest in the 'wifi/bluetooth' saga yesterday and came across a thread that disabled the advanced settings in the 'Bluetooth' preferences shown below:

     

    Screen Shot 2013-11-15 at 11.19.29 am.png

     

    Between disabling prefetching 'and' disabling the bluetooth advanced options, im back in business and i've never experienced safari so fast, very happy

  • DrXis Level 1 Level 1 (0 points)
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    Nov 15, 2013 3:00 AM (in response to nickfxx)

    GUSTO.K

     

    Thank you Very Much,

     

    The solution really worked for me, i am now abble to use my bluetooth and wifi perfectly,

     

    Thank you!

  • GUSTO.K Level 1 Level 1 (0 points)
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    Nov 15, 2013 4:56 AM (in response to DrXis)

    No worries at all...

  • kwokaaron Level 1 Level 1 (0 points)
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    Nov 22, 2013 11:48 AM (in response to GUSTO.K)

    GUSTO,

    I also have issues streaming music while using wifi for my retina macbook pro. I haven't disabled the prefetching in safari but I have disabled the advanced settings in bluetooth. Before, I found it impossible to stream music via bluetooth while using wi-fi under Mountain Lion as either my music would stutter/cut off or the internet would stop loading. However, things seems to be fixed for me under Mavericks (contrary to what you experienced).

  • manomacas Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 6, 2013 2:32 AM (in response to nickfxx)

    Hi, the same issue here!

     

    Download speed on speedtest.net:

    Bluetooth off: 8-9 mbps

    Bluetooth on: 0,2-0,3 mbps

     

    I cannot believe - this thread starts in 2011!!! and still same problems???

     

    My router shows very stable conncection for each device I own - iPad, iPhone 5, iPhone 5S, another to Books from the year 2008 and 2010 - all of them have stable daterate - 54 Mbps. The only one and the slowest one is my new Macbook Pro - 48, 36, 24, 5 or even 1 Mbps..Very unstable connection!

     

    I purchased my Macbook Pro on 7. of November 2013. Waiting for replacement. Will report here after I get it.

    Router - FritzBox 3170, 2,4 GHz, Chanel 3 (I tried all of them). No Firmware updates are available.

  • Ralf92 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 9, 2013 6:24 PM (in response to manomacas)

    Hi manomacas,

     

    any infos about your replacement? Do you still have the problem or is it solved?

     

    By the way I purchased my macbook retina 15 at the same time. For the moment I've purchased a bluetooth dongle for my bluetooth speakers and my apple magic mouse. Works fine, but it is more of a workaround than a satisfying solution.

  • Spiffy22 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 9, 2013 9:29 PM (in response to GUSTO.K)

    Unfortunately, I tried it without any luck. Seemed to work for a little while. What really triggers it for me is when I travel with it and log onto another wifi. I've got a 15 MBPR that I got in August.

  • williamwoodstock Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 9, 2013 10:25 PM (in response to GUSTO.K)

    It seems disabling IPv6 has helped improve my wifi issues, but does not fix them entirely.  Should we really need to disable, WiFi, DNS prefetching AND advanced bluetooth functionality to keep the laptop working?  Please let me know when a REAL fix for this has been approved. 

  • dcrosa Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 15, 2014 2:18 AM (in response to nickfxx)

    Hi manomacas, any news on your replacement/repair?

    I've got a 2012 mbpr 15'' and got the same problem.

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