Currently Being ModeratedSep 22, 2013 6:46 AM (in response to Roadz This Guy)
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
- Restore to factory settings/new iOS device.
I would not restore to factory settings/new iPod for your problem
Currently Being ModeratedSep 25, 2013 6:01 AM (in response to Roadz This Guy)
I have the same issue. I have 2.3gb in messages so deleted all my messages and deleted my email account (in case that counted towards messages). The memory used did go down by 0.2gb but my phone is still full, seemingly by nothing. I did a backup and restore after trying rebooting and still have the exact same memory used by messages. What else can I try apart from restoring to factory and starting my Apple journey all over again?
Currently Being ModeratedOct 11, 2013 1:29 PM (in response to Belarminio)
now, i turned messages back on on my ipod touch and sent a couple and it went down by 2mb but i still have 154mb of messages (saved) in my settings/general/usage. i have 11gb left, but still i dont want it to eventually build and have memory taken up by what i don't use. still no fix. and no i will not completely reset my ipod to factory settings.
Currently Being ModeratedOct 12, 2013 10:01 AM (in response to Roadz This Guy)
this is really frustrating, ive been looking every were and the only solution that people seem to agree on restarting your device as new. This is a huge bug how come apple hastn solve this issue
Currently Being ModeratedOct 15, 2013 6:43 AM (in response to Belarminio)
I am having the same issue and none of the things worked above either. It is showing 14.8gb of usage for me though! I am going to the genius bar to get it fixed and will let you know.
Currently Being ModeratedOct 16, 2013 3:04 AM (in response to Roadz This Guy)
Mine had 3GB and I just got rid of it all, here is how:
- Make a backup in iTunes
- open iBackupBot (Google it)
- Go to the relevant backup
- Click on Multimedia File Manager and click on the other Multimedia files tab
- Sort by filename by clicking the Filename tab
- Find MediaDomain/Library/SMS/Attachments and highlight all of them, then press delete. You can also click to export to a folder of your choice, if you want to save them that is.
- Then go to System Files>MediaDomain>Library>SMS>Attachments
- They will be all listed here, highlight them all and press delete
- Then just restore that backup using iTunes!
Tadaa! Space recovered, your messages are still there but without the attachments!
P.S You may want to make two backups in case you get any of the above steps wrong, but it is simple to follow the above and not do anything wrong!
Currently Being ModeratedOct 19, 2013 12:07 AM (in response to Roadz This Guy)
I'have tested the Nickc25's hints successfully, I want to drill down a little bit more annotated versione of the procedure .
0 - [save],clean-up iMessage attachement on you phone (*1)
1 - Make a backup in iTunes, Exit Itunes
1.1 - Make a safe further copy of this backup on alternate drive (*2)
2 - Use a tool that allows you to browse and change the
backup and delete the 'zombie' files (*3)
I used iBackupBot .
3 - Expand yourphone tree
4 - Select 'Multimedia File Manager'
5 - Click on 'Other Multimedia files' TAB
6 - Scroll down to 'MediaDomain/Library/SMS/Attachments/
Select all , eventually export , delete them
7 - Go back to yourpohone's backup tree
expand 'System Files'/MediaDomain/Library/SMS/Attachments
8 - Go to the list and sort it by Size (Descending)
then delete all non-zero files (*4)
9 - Exit iBackupBot, Open ITunes, Restore this 'edited'
backup, I recovered 256Mb of garbage.
10 - If something gooes wrong and you result in a corrupted
backup, close iTunes, restore the last-good from 1.1,reimage
your phone and retry.
(*1) because we are going to wipe-them-all in the backup
it is a good point to remove-them-all from the phone
first. After that, infacts , the remaining ones on the backup
have to be considered garbage.
IOS6,7 allows you to selectively delete single messages/attachments
within a thread.
(*2) it is recomended to backup this backup, becaus we are going
to 'edit' it with 3rdy-part tools that may eventually corrupt it.
You can trigger a TimeMachine backup or (simpler), copy the folder :
(*3) Backups are organized as anonymized files within the DEVID folder
described within a metadata database . All the structure and the contents
are crossreferenced in the metadata database and if you simply modify
the files without updating metadata, we may corrupt the backup .
There are tools around that allows you to browse and edit the backups.
(I used 'iBackupBot' successfully)
(*4)I observed that some more 'zombies' are listed here
despite the action at point 6.
Currently Being ModeratedOct 27, 2013 2:42 PM (in response to Nickc25)
This worked for me!
Thank you so much! I've been searching all over to get rid of my saved messages since switching to iOS7! Got rid of my almost 2gb saved messages!
Currently Being ModeratedNov 9, 2013 3:36 AM (in response to Roadz This Guy)
Tried the method listed above, used ibackupbot, deleted the media attachments. The (edited) backup always fails as it says it corrupted. I deparately need to release 4.9gigs that is being held up by saved imessge attachments. Someone plz help
Apple, this glitch badly needs to be addressed
thx in advance
Currently Being ModeratedNov 14, 2013 10:17 AM (in response to Roadz This Guy)
I have the same or similar problem on a 4s upgraded to 7.03. Whenever I try to delete old text messages or threads, the Messages app gets slow and buggy. After deleting anything any thread I try to open takes a long time and will only list the very last message. The only way to fix it is to reset the phone. But then whatever I deleted just comes back.
I would follow Nickc25's steps, but I don't want to delete every attachment. I want to delete specific text threads. Is this possible? Thanks for any help.