Q: Preview won't capture signature

minimac93 wrote:

 

When I go to add a signature in Preview, I hold the signature up to the camera and nothing happens.

Try moving the page until your signature is just above the blue line.

I'm not sure I can explain your problem.  I had no trouble getting Preview to recognize the dummy signature I tried.

Is your signature "well formed" in the sense that all its characters are lined up?

(Grasping at straws here.)  Did you try moving the paper closer to and further away from the camera?

I know this is probably not the most popular feature but I also have the same issue.

Hi All,

The trick is the "preview" is just that... a preview.  When it appears, click accept while still holding the paper in position. The image is then captured.

Hi Waynefromst,

Thanks for your reply - but if it was that easy I wouldn't have a problem It appears it works for some people but not everyone. When I put any paper with a signature up to the camera, nothing is rendered on the right. Clicking accept also does not actually do anything. The list of signatures remains empty.

I used this feature very often in 10.8 so I have a pretty good handle on how it works. It is most definitely a bug.

Denis

The other thing I noticed was that the illumination of the paper has to be good, I tilt the lid of my laptop down so the ceiling lights fall onto the paper.  I also suspect you need good contrast and again the illumination level helps that.

I am having the same problem as OP

I had the exact same problem.   Wouldn't preview it on the right regardless of lighting conditions, so there was nothing to Accept and save.   I exited Preview completely, re-opened it from Launchpad, and now it works.   The camera previewed my signature, I was able to Accept it.     Not sure what "shook it loose", but give that a try.

I had the same problem, quit Preview multiple times, but finally got it to work via blind luck. I arranged a bright light above and behind the computer, but even that wouldn't work until I took my paper with sig and sort of angled it toward the light (no longer parallel to the computer) until my preview appeared, then I could move the paper back to parallel and click Accept. The eye hand coordination for this was a bit challanging, so doubt I could accomplish this with even a mild blood alchohol %, so please do try my fix only when sober.

Alas, just another item in the long list of bugs and Apple slipping on quality control. There was a time when Apple meant it just works (and I have been using Macs since the early 90s), but now Apple is the new Microsoft in my life. Constant annoyances and headaches. Surely Apple can pay the best of the best. The loser who signed off on this should be fired because he/she failed.

Sorry Apple, but if you are going to take us all to the cleaners and lock out all competition and innovation, can you at least make stuff that works again?