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Thunderbolt to Hdmi cable works for windows laptop but not macbook air

2366 Views 5 Replies Latest reply: Nov 14, 2013 3:26 PM by OGELTHORPE RSS
lukeandfergus Calculating status...
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Sep 4, 2013 1:12 PM

Hi everyone,

 

I have spent all day trying to get my Macbook Air (OS X 10.8.4) to display on various televisions via a Thunderbolt-HDMI cable, however I am yet to suceed. I have scrolled and read through a VAST amount of forums and so-called "help pages" on the internet but can't find anything that works for me, however there do seem to be many people with the same or similar problems.

 

I tested to see if it was the cable which is the problem by connecting it the Thunderbolt port of a laptop supporting Windows 7 and it worked PERFECTLY on my Samsung television. Therefore, the problem lies in my Mac.

 

When connected to the TV via the Thunderbolt-HDMI cable, a blue screen briefly appears on the Macbook. However, when looking in System Preferences/ Displays, there is no trace of any external screen. Many of the forums I have read say there should be an "Arrangement" tab, but this is not appearing on mine.

 

I find this very strange, as the product specifications of the Thunderbolt-HDMI cable implied it would easily work for my Macbook Air. This leads me to believe that there is something within the software 'inhibiting' the use of this cable.

 

Can anybody help me solve this problem, allowing me to display my Macbook's screen on an external display via a Thunderbolt to HDMI cable?

 

Luke

MacBook Air

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