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iTunes on iPhone

470 Views 12 Replies Latest reply: Nov 15, 2013 5:32 PM by wsrphoto RSS
wsrphoto Level 1 Level 1 (30 points)
Currently Being Moderated
Nov 15, 2013 11:05 AM

I have an iPhone 4 with IOS 7.0.4 and the music library has a corrupt file or database which shows an album artwork for an artist when I load other albums for that artist but not the one shown on the iPhone. I've cleared all the music library through iTunes and whenever I add the artist, it shows the wrong album artwork under the artists list but not under the playlist or for individual album. Is there a way to clear the library directly on iPhone to fix this problem? It isn't a problem with any other artist, just this one and it's not an iTunes issue. And it started with IOS 7.0.3.

  • modular747 Level 6 Level 6 (15,675 points)
    Currently Being Moderated
    Nov 15, 2013 11:16 AM (in response to wsrphoto)

    No.  You will have to "clear" the entire phone, then sync the library bsck

     

    1. Back up phone to iCloud (iTunes content is separate_

     

    2, Settings > General > Reset > Erase All Content and Settings"

     

    3. Restore the backup

     

    4. iTunes contenct will re-download

  • modular747 Level 6 Level 6 (15,675 points)
    Currently Being Moderated
    Nov 15, 2013 11:36 AM (in response to wsrphoto)

    You can try downloading a new song which sometimes fixes corrupted metadata. 

     

    There is no way to selectively erase just the iTunes library on you phone

     

    Also you can restore the backup on your computer, and sync from your iTunes library,  However, if the album is corrupted in your computer library, it error will return

  • modular747 Level 6 Level 6 (15,675 points)
    Currently Being Moderated
    Nov 15, 2013 12:20 PM (in response to wsrphoto)

    Again, the only way to clear this is to either erase all content and settings or restore the iOS in iTunes on your computer. 

  • modular747 Level 6 Level 6 (15,675 points)
    Currently Being Moderated
    Nov 15, 2013 1:49 PM (in response to wsrphoto)

    Poor analogy.  Fixing corrupted data is not a routine maintenance procedure like replacing a sparkplug.  It's more like rebuilding an engine to replace a cracked piston.

  • modular747 Level 6 Level 6 (15,675 points)
    Currently Being Moderated
    Nov 15, 2013 2:13 PM (in response to wsrphoto)

    No, it's a corrupted file which potentially can lead to more filesystem errors.  If it wasn't removed by deleting the music files, it involved a serious filesystem problem, that only restoring can fix.  A bulk delete option of the iTunes library wouldn't have fixed it any better than deleting music individually.  If this were so trivial a matter for you, why did  you bother at all?

  • modular747 Level 6 Level 6 (15,675 points)
    Currently Being Moderated
    Nov 15, 2013 5:13 PM (in response to wsrphoto)

    Let's see - you are complaining that your issue was fixed fixed with a 15-20 minute max precedure which, occurs to you was too much effort to be expected of you.  You must be a highly skilled systems designer and can design a system for Apple that meets your requirements (being as entitled as you are).

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